We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Uzbekistan Airlines


3.5 of 5 bubbles
101 Reviews
Headquarters: 41A Timur Street, Tashkent 100060 Uzbekistan (998 71) 140-02-00 Website
Rating summary
  • 3.5 of 5 bubbles
    Legroom
    3.5 of 5 bubbles
    Seat Comfort
  • 3.5 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    Cleanliness
    3.5 of 5 bubbles
    Check-in and Boarding
  • 3.5 of 5 bubbles
    Food and Beverage
    3 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
Add Photo Write a Review

101 Reviews from our TripAdvisor Community

Write a Review

101 reviews from our community

Filter reviews by popular destinations:
All reviews Tashkent Tel Aviv Bangkok Urgench New Delhi Moscow Kuala Lumpur London Tokyo Bukhara Paris Frankfurt Singapore
Traveler rating
Cabin
  • (37)
  • (0)
  • (3)
  • (0)
Route
  • (21)
  • (10)
  • (6)
  • (3)
  • (0)
  • More
Language
  • More
Showing 40: English reviews
Klang, Malaysia
Level Contributor
46 reviews
2 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

This was the only airline that served direct service between the 2 cities. Food was below average and the cabin crew were so grim. Flight was on schedule and no delay. No photographs allowed on board. IE was available with old movies Russians, Uzbek and English. My neighbor's seat was not working.

Asia Economy Kuala Lumpur - Tashkent
Helpful?
Thank marcofahmey
Coimbra, Portugal
Level Contributor
162 reviews
41 helpful votes
2 of 5 bubbles Reviewed October 30, 2016

The plane was old, I forget which model. Apparently flights from I«Urgench to Tashkent alternate between a new and an old plane, so it was the luck of the draw. The flight crew did little to help people to their seats and one passenger was adamant that my seat was hers until eventually an attendant came and pointed out her...

More 
Domestic Economy Urgench - Tashkent

Helpful?
Thank martyncymro
1 review
5 of 5 bubbles Reviewed October 27, 2016

Is the first time i've used this airline. The flight was great, a new and fantastic plane, the best breakfast possible, even the entertaining service was great. I had read very bad comments about this airline, not my case, maybe they have changed their policy and are trying to get some portion of the passangers of the Gulf Area.

International Economy Tashkent - Dubai
Helpful?
Thank oscar r
Antwerp, Belgium
Level Contributor
16 reviews
7 helpful votes
1 of 5 bubbles Reviewed October 26, 2016

terrible experience!! oldest plane i had ever seen, no inflight entertainment system, food was disgusting, a/c not working.... avoid!

International Economy Paris - Tashkent
Helpful?
Thank Manu M
Mumbai (Bombay), India
Level Contributor
78 reviews
112 helpful votes
2 of 5 bubbles Reviewed October 22, 2016 via mobile

The plane was 737 in good condition. Working personalised video screens but not much options. Comfortable leg space. Horrible miss match food. Only cold drinks & juices. No Spirits / Beer / Wine for economy class. Adamant ground staff of airlines at checkin counters of Tashkent airport. No ground staff present at Tashkent. No guarantee of flight schedule ( both...

More 
Asia Economy Tashkent - New Delhi

Helpful?
1 Thank AjayBidikar
Tashkent, Uzbekistan
Level Contributor
205 reviews
370 helpful votes
3 of 5 bubbles Reviewed October 19, 2016

Considering this is a state-owned monopoly airline, they know you don't really have a choice especially when you travel within the country. Very often flight attendants are not of the best help. You need to almost beg for pillows and blankets, and very often they say, "We don't have enough!" even when you can see plenty. Prices are expensive as...

More 
International Economy Tashkent - Frankfurt

Helpful?
Thank Mamed A
Tel Aviv, Israel
Level Contributor
40 reviews
15 helpful votes
3 of 5 bubbles Reviewed September 28, 2016

UZ Airways offers flights with relatively cheap prices. We traveled with a baby. Though we have confirmed a bassinet in our order, we learned that UZ airways do not provide any only when we arrived to our seat. No on-line checking is available. While check-in, you have to be very clear about what you check in and what you take...

More 
International Economy Tel Aviv - Tashkent

Helpful?
Thank Offirm
London, United Kingdom
Level Contributor
83 reviews
88 helpful votes
2 of 5 bubbles Reviewed September 25, 2016

Upgraded to business class as the flight was 7ish hours long. The plane was old. No seat-back screens so 'tablets' handed out with a very limited selection of entertainment. The seats were no more than OK but the food was good. The cabin crew on the way out were surly and uncommunicative but the return was a great improvement. The...

More 
International Business Class London - Tashkent

Helpful?
Thank Alys S
Los Angeles, California
Level Contributor
437 reviews
100 helpful votes
4 of 5 bubbles Reviewed September 13, 2016

70 minute flight+20 minute take off delay+Good economy leg room+Sandwich and beverage service+Funny in flight video entertainment

Domestic Economy Tashkent - Urgench
Helpful?
Thank TravelinAlan
India
Level Contributor
7 reviews
3 of 5 bubbles Reviewed September 12, 2016

The planes are old ,business class seats don't recline to become flat beds, Although the meals served are good and service is very good.over all experience In the business class is average

International Business Class New Delhi - Moscow
Helpful?
Thank ashokkhullar1
See travel tips for airlines
“use the excellent high speed trains between major cities in Uzbekistan.”
 of 5 bubbles martyncymro, Oct 30, 2016 | Read review
“Request aisle seat”
 of 5 bubbles TravelinAlan, Sep 13, 2016 | Read review
“Window seat, board early”
 of 5 bubbles antraz2013, Aug 6, 2016 | Read review
“Everything good”
 of 5 bubbles kb123742, Aug 4, 2016 | Read review
“Take your own food and drink on board”
 of 5 bubbles magnolia64, Aug 4, 2016 | Read review
Show next 5 travel tips 5 of 10
About Uzbekistan Airlines
The country's national airline, Uzbekistan Airlines (HY) was founded in 1992. It is headquartered in the capital city of Tashkent and operates from a hub at Tashkent International Airport (TAS). Uzbekistan Airlines flies to about 60 destinations, including 11 domestic destinations. International flights are available to 22 countries in Europe, the Middle East, Asia and North America. Russia is the most popular international destination, with flights available to more than 15 cities. Uzbekistan Airlines also has codeshare agreements with Air Baltic, Air India, Czech Airlines, Korean Air and Malaysia Airlines.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

26 photos of this airline

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (26)
Viewed
Food and Drink (3)
Viewed
Airport (5)
Viewed
View from Window (2)
Viewed
Cabin (3)
Viewed
Seat (3)
Viewed
Other (10)