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Ural Airlines

1,654 reviews
Headquarters: 1G Utrenniy Pereulok, Yekaterinburg 620025 Russia 011 7 800 770-02-62 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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1,654 Reviews from our TripAdvisor Community

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1,654 reviews from our community

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Showing 73: English reviews
Level 2 Contributor
4 reviews
Reviewed 2 days ago

The flight was from the new airport Zukovskiy (ZIA). Not expensive flight, luggage 23 kg 1 piece, 5 kg hand luggage (don't measure seriously) Everything was OK

International Economy Moscow - Tel Aviv
Thank Ekaterina M
Jerusalem, Israel
Level 4 Contributor
29 reviews
14 helpful votes
Reviewed 1 week ago

The flight was crowded and there was not much leg room (and I'm under 5'8"). There was no screen and no movie (why would you need a movie if you have no screen...). The staff was pleasant and helpful. I did not get the impression that they really understood English - but why would they? The kosher meal was from...

International Economy Tel Aviv - St. Petersburg

1 Thank NahumS
Rossdorf, Germany
2 reviews
Reviewed 1 week ago

My flight on 20. September from FRA to LED was canceled and took place one day later .Mein Hinflug von FRA nach LED wurde gecanceled und fand einen Tag später statt. The flight back was canceled too from 4. Oktober and was done on 5. Oktober. Der Rückflug wurde auch am 4. Oktober gestrichen und fand am 5. Oktober statt....

Europe Economy St. Petersburg - Frankfurt

Thank utelehmannbiologe
Moscow, Russia
Level 3 Contributor
15 reviews
Reviewed 1 week ago

just similar experience with biggest airliner in Russia. only the difference is PRICE. Ural Airlines really provides cheap prices with the same service.

Europe Economy Moscow - Venice
Thank adamcelentano
Level 3 Contributor
20 reviews
4 helpful votes
Reviewed 1 week ago via mobile

Checkin could be a bit faster, in Moscow it was only 1 person, the other was playing around with his smartphone. In Rimini a long cue, but it went faster when another desk was opened. Both flights had 20 minutes delay, but they did mention this. No luggage problem, even when you have a bid more than 23 kg. Overall,...

Europe Economy Moscow - Rimini

Thank Ruud C
Suva, Fiji
Level 6 Contributor
999 reviews
255 helpful votes
Reviewed 2 weeks ago via mobile

A new A320 aircraft with 3-3 configuration. On time departure and very basic meal. Service is excellent. My exit door window shade didn't do well. Smooth landing too. Value for money. No entertainment only flight magazine.

Russia Economy Batumi - Moscow
Thank Nouzab
1 review
1 helpful vote
Reviewed 2 weeks ago via mobile

First of all, it stinks in the Plane and not comfartable. Second, the stuff people are very rude. This woman on the photo is yelling at the guests. They are giving you nonfree service and also yelling at you )) Not recommend

Domestic Economy Moscow - Novosibirsk
1 Thank Altay Han G
Raelingen Municipality, Norway
Level 2 Contributor
6 reviews
5 helpful votes
Reviewed 2 weeks ago

Ural airlines cancel our flight without let us know. We had a connecting flight from Irkutsk to Warsaw via Moscow. Day before departure when i wanted to do online check in i found out that our fly from Moscow to Warsaw was canceled. I call customer service right away but it was one of the worst nightmare. Unprofessional.unwilling to help...

Europe Economy Irkutsk - Warsaw

1 Thank Ajwika
Strasbourg, France
Level 1 Contributor
4 reviews
Reviewed 3 weeks ago

Both Ural Airlines and the Domodedovo airport showed themselves from the worst side during my last trip. What can I say! Although we have passed the check-in about 2 hours and all the other checks about 40 minutes before the flights, me and my son missed our flight to Yerevan on 30 June 2018 as the gates were closed 25...

International Economy Moscow - Yerevan

Thank ArmenGE
Netanya, Israel
Level 3 Contributor
18 reviews
13 helpful votes
Reviewed 3 weeks ago

The price was very affordable comparing to other russian companies, the check in process was very quick and they don't search for little things to take money on. There is some kind of meal on board as well (don't expect too much). Nice legroom in economy. Would be nice if they'll offer on board WIFI.

International Economy Tel Aviv - Zhukovsky
Thank Ron D
See travel tips for airlines
“For the kosher traveler - bring food from home.”
NahumS, 1 week ago | Read review
“Without urgent termine and with no hotel booked its okay.Flight is some days later.”
utelehmannbiologe, 1 week ago | Read review
“Reasonable Prices”
adamcelentano, 1 week ago | Read review
“Always insure your ticket.”
ArmenGE, 3 weeks ago | Read review
“Prepare some books music or movies in advance - no entertainment on board”
354rond, 3 weeks ago | Read review
Show next 5 travel tips 5 of 10
About Ural Airlines
Ural Airlines (U6) is a Russian airline that was founded in 1943 as part of Aeroflot (SU) and was spun off as an independent company in 1993. It is headquartered in Yekaterinburg and operates from a hub at Koltsovo International Airport (SVX). Secondary hubs are located at Moscow Domodedovo International Airport (DME) and Saint Petersburg Pulkovo Airport (LED). Ural Airlines flies to more than 40 destinations in 29 countries in Europe, the Middle East and Asia. It also has a codeshare agreement with Czech Airlines (OK). The airline's fleet of 34 aircraft are primarily configured with Business Class and Economy Class cabins, though some planes used for charter flights have a single Economy Class cabin.

346 photos of this airline

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Cabin (37)
Seat (16)
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Other (98)