We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ukraine International Airlines


1,907 reviews
Headquarters: 201-203 Kharkivske Shosse, Kiev 2121 Ukraine 011 380 44 581 5050 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
Add Photo Write a Review

1,907 Reviews from our TripAdvisor Community

Write a Review

1,907 reviews from our community

Filter reviews by popular destinations:
All reviews Kiev Tel Aviv Bangkok London Odessa New York City Dubai Paris Amsterdam Istanbul Tbilisi Yerevan Lviv Minsk
Traveler rating
Cabin
  • (733)
  • (27)
  • (58)
  • (0)
Route
  • (408)
  • (376)
  • (33)
  • (1)
  • (0)
  • More
Language
  • More
Showing 818: English reviews
Level 4 Contributor
24 reviews
7 helpful votes
Reviewed today
NEW
via mobile

We woke up at 3AMjust to get the WAW-KBP flight at 6AM. We were told there’s going to be a delay of 50 minutes which is fine, then they told us that the plane has no power so we’ll wait for a flight from Kiev that will bring new battery and we’ll leave at 11:30 (already 5,5h delay!) finally they...

More 
Europe Economy Warsaw - Kiev

Helpful?
Thank Jarosław C
Porvoo, Finland
Level 5 Contributor
60 reviews
8 helpful votes
Reviewed yesterday
NEW

Mess with PAID seats. Even you pay your seats, they may move you to a less good place. This is amazing. In otherhand all works in normal way and nothing to claim.

International Economy Helsinki - Dubai
Helpful?
Thank hoikkis
Novi Sad, Serbia
1 review
Reviewed yesterday
NEW

As far as the flights are concerned all was fine. What you pay is what you get. Nothing to write back home about, but all of the flights were on time, the planes were in decent condition and all the service you get is -hello, and a glass of water, but it does the job. What is absolutely disgraceful is...

More 
Europe Economy Kiev - Ankara

Helpful?
Thank Anastas B
Level 4 Contributor
8 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

It was the less timing trip I found but without any entertainment on board and narrow seats as well as u have to ensure booking for a luggage for extra payment.

International Economy Cairo - Warsaw
Helpful?
Thank Sherif Z
1 review
Reviewed yesterday
NEW

Very Worst Behavior. I traveled from Warsaw to Dubai through Ukraine. Flight was delayed in Warsaw and Missed Dubai flight. They didn't arrange anything and there is no place in Ukraine to sleep and nothing to eat. None to help. We need to pay money to out to get room to sleep. They informed about the next flight arrangement after...

More 
International Economy Warsaw - Dubai

Helpful?
Thank Jeyinul A
Level 3 Contributor
20 reviews
3 helpful votes
Reviewed 2 days ago
NEW
via mobile

Before our flight we were a bit afraid while reading all negative comments. In fact it was not that bad, everything was on time. The only negative point it was that in economy class you are really squeezed 😃

International Economy Brussels - Colombo
Helpful?
Thank Martyna H
Milan, Italy
1 review
Reviewed 2 days ago
NEW

- Problem with check-in: I could not do the check-in online and had to contact the customer service to enable this option to me. Still, I could only check-in the first flight and I could only check-in the connection flight once I arrived in Kiev, which was quite stressing for me. - Little food: the amount of food served was,...

More 
International Economy Bangkok - Milan

Helpful?
Thank levonebr
Norwalk, Connecticut
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed 3 days ago
NEW

I fly about 10 times a year, 92 countries visited, and this is the worst airline I have ever flown, which is saying something. The customer service is pure USSR -- surly and unhelpful. The food was as revolting as anything I've ever seen (and tried to eat) on a plane. And my flight was "rescheduled" for six hours later,...

More 
International Economy Kiev - New York City

Helpful?
Thank John S
South Holland Province, The Netherlands
Level 5 Contributor
82 reviews
14 helpful votes
Reviewed 3 days ago
NEW

plane is clean, leaves on time, fast check in. proffesional service and Kiev's airport is very comfortable but duty free limited

Europe Economy Amsterdam - Kiev
Helpful?
Thank MadBear1
2 reviews
Reviewed 4 days ago
NEW
via mobile

Boarding from Toronto to Kiev my husband and I notice our seats were not booked together. Which was our mistake for not checking but we were travelling with our 6 month old daughter and assumed that we would be seated as a family. Thankfully we had someone switch seats with my husband because the flight was full and there were...

More 
International Economy Toronto - Kiev

Helpful?
Thank Charmaine L
See travel tips for airlines
“Take another company if you want luxury.”
hoikkis, yesterday | Read review
“Dont even think about this airlines. Plz”
jeyinula2018, yesterday | Read review
“Bring food if traveling during the day. They served food after departure and before landing, but no food for approx 6-7h.”
levonebr, 2 days ago | Read review
“Book Lufthansa.”
JohnS488, 3 days ago | Read review
“on line booking”
toeze61, 5 days ago | Read review
Show next 5 travel tips 5 of 10
About Ukraine International Airlines
Headquartered in Kiev, Ukraine International Airlines (PS) is the largest airline in Ukraine as well as the country's flag carrier. Founded in 1992, it operates from a hub at Boryspil International Airport (KBP), just outside Kiev. The airline has scheduled passenger and charter flights to 80 destinations. This includes 10 destinations within the Ukraine, as well as international flights to 24 countries in Europe, three countries in Africa, four countries in Central Asia, eight countries in Western Asia, one country in East Asia and one country in North America. It also has codeshare agreements with 13 other airlines.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

357 photos of this airline

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (357)
Viewed
Seat (15)
Viewed
View from Window (63)
Viewed
Onboard Feature (5)
Viewed
Airport (64)
Viewed
Food and Drink (40)
Viewed
Cabin (30)
Viewed
Our fleet (11)
Viewed
Airline Lounge (6)
Viewed
Other (123)