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Turkish Airlines


18,675 reviews
Headquarters: Turkish Airlines General Management Building Ataturk Airport, Yesilkoy, Istanbul 34149 Turkey 011 90 850 333 0849 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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18,675 Reviews from our TripAdvisor Community

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18,675 reviews from our community

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Showing 9,083: English reviews
Deerfield Beach, Florida
Level 4 Contributor
30 reviews
19 helpful votes
Reviewed yesterday
NEW

In flight service was good. Food not bad, entertainment was very good plenty of options Lacking customer service and inter company communication. The game playing with seats even during online check-in. Called day of online checking since no window seats were offered. Agent was kind enough to assign preferred seats, however at airport they assigned totally different seats. Asked for...

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International Economy Miami - Athens

Helpful?
Thank NC2264
Uberlandia, MG
2 reviews
Reviewed yesterday
NEW

It is definetely one of the highest level of service that I ever had with airline companies. Starting from the organisation before the check-in. Then continuing with the well prepared staff speaking English considering what happens with other companies.Other great thing is their food, two excellent meals with a big range of drinks being offered.

International Economy Ho Chi Minh City - Sao Paulo
Helpful?
Thank yurifd
Level 4 Contributor
24 reviews
4 helpful votes
Reviewed yesterday
NEW

Flew LAX => Ataturk/Istanbul with a six hour layover to Tbilisi, Georgia that was extended to 8 hours. Flight to/from LAX to Istanbul was good with a "chef" on board to take your order. Appetizers served from a cart but you can't see what is offered because you are buckled in your seat. The flight attendants give you three items...

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International Business Class Los Angeles - Tbilisi

Helpful?
Thank tridentpm
Brussels, Belgium
Level 6 Contributor
112 reviews
55 helpful votes
Reviewed yesterday
NEW
via mobile

No lounge access Tashkent. Seats are hard. Food was terrible. I was serve some food after takeoff. Absolutely terrible without any taste. Sound on movies are terrible and not enjoyable.

International Economy Tashkent - Istanbul
Helpful?
Thank Gert R
Oak Brook, IL
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed yesterday
NEW

Very good service and comfortable seats. One of the best B-Class flights I've taken. Lounge in Istanbul was top notch.

International Business Class Chicago - Istanbul
Helpful?
Thank FandBOakBrook_IL
Oslo, Norway
Level 4 Contributor
18 reviews
6 helpful votes
Reviewed yesterday
NEW

With their inexpensive prices for round trips, & great value for your money, of course I fly with THY as often as I can. As a frequent flyer, THY is always my number one choice, even if I can find cheaper flights with shorter time for a destination. The flight from Oslo to Baku was filled with great entertainment, food...

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International Economy Oslo - Baku

Helpful?
Thank SNecefpur
Angera, Italy
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

Unprofessional, relatively unsafe, medium-low quality service from start to end. Unfriendly staff, unorganized, ages waiting, delays especially with baggage claim. It shouldn’t be in the star alliance.

International Economy London - Kinshasa
Helpful?
Thank massimilianorossic
Level 6 Contributor
106 reviews
22 helpful votes
Reviewed yesterday
NEW

We flew from lgw to Ashgabat with a tight transfer in Istanbul. All worked like clockwork. Good film selection, excellent app, special meal arrived as ordered, nice staff. Row 6 has extra legroom.

International London - Ashgabat
Helpful?
Thank Wilburstravels
Newport, United Kingdom
Level 3 Contributor
23 reviews
9 helpful votes
Reviewed yesterday
NEW

Price was good for Septamber £225 & £245. No actual online check-in, even if you do check in o online you still need to queue at the desk. Always delayed. In flight Food is usually served very late, 90 minutes after take off before you see any trolly coming. No Duty Free trolly.

Europe Economy London - Istanbul
Helpful?
Thank emanmahmoud1
Europe
Level 6 Contributor
313 reviews
152 helpful votes
Reviewed yesterday
NEW

TK Standard Economy IST-AGP Boarding was via bus – had a long wait on the tarmac (took off ~ 40 minutes late) – no word from the pilot about this. A/c was on and off – not impressive. Aircraft not new, reasonably clean. IFE OK but aging – ~ 10” touch screen not that clear and not that responsive. No...

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Europe Economy Istanbul - Malaga

Helpful?
Thank Danno_99
See travel tips for airlines
“Just hope you don't need customer service.”
NC2264, yesterday | Read review
“Be sure to ask for all that you want from the business class food carts - the flight attendants will default to maximum 3 items.”
tridentpm, yesterday | Read review
“Become a Miles & Smiles member, you get a lot for your money!”
SNecefpur, yesterday | Read review
“Go early to airport as you need to queue at the desk even with online check in.”
emanmahmoud1, yesterday | Read review
“The Ataturk airport can be crowded at times, but the new airport should be better, for transiting.”
robertpY2078LS, yesterday | Read review
Show next 5 travel tips 5 of 10
About Turkish Airlines
Established in 1933 with a fleet of five aircraft, Star Alliance member Turkish Airlines (TK) has a fleet of 328 (passenger and cargo) aircraft flying to more than 300 worldwide destinations as 253 international and 49 domestic, in 121 countries.
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