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TUIfly (Germany)

2,169 reviews
Headquarters: Flughafenstrasse 10, 30855, Hannover, Lower Saxony Germany 011 49 180 6 000120 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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2,169 Reviews from our TripAdvisor Community

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2,169 reviews from our community

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Showing 241: English reviews
Amsterdam, The Netherlands
Level 5 Contributor
55 reviews
14 helpful votes
Reviewed 4 days ago
via mobile

Plane decoration is well taken care of. It is an old plane but it serves it purpose. No individual screens but television screens below the hand baggage bins. Service was fine. As it was our honeymoon and TUI was informed we were offered a free alcoholic drink ( which are normally not free of charge) I would not pick TUI...

International Economy Amsterdam - Boa Vista

Thank klavertje123
Leuven, Belgium
Level 6 Contributor
412 reviews
165 helpful votes
Reviewed 4 days ago

These flights depart rarely on time and this was no exception ... 2 hour delay, with little if any explanation. On-board service is acceptable in economy but absolutely sub-standard when you pay premium. It used to be fine, but I assume cost savings are at work here to offer a poor meal, little overhead storage (crowded out by crew carry-on...

Europe Premium Economy Brussels - Las Palmas de Gran Canaria

Thank Travel_Jan95
Patras, Greece
Level 6 Contributor
81 reviews
24 helpful votes
Reviewed 5 days ago

A very economical way to travel especially in the summer with a great variety of destinations. However, when boarding and, consequently flight, delayed for 2 hours, keeping 300 people on board for 2 hours without offering them even a glass of water for free, really turns the whole experience into a nightmare!

Europe Economy Stuttgart - Patras
Thank BarbaraKoziori
Level 6 Contributor
89 reviews
12 helpful votes
Reviewed 6 days ago
via mobile

Cheap flights. Good for short holidays and easy to leave from small airport like Ostend. First experience with this company but not so positive because of the delays in the middle of the night. Crew in plane friendly service. Chaos in airport Kos. A lot of staff of air company present but not helpful or assistant minded. We got one...

Europe Economy Ostend - Kos

Thank Mona v
Level 3 Contributor
13 reviews
Reviewed 2 weeks ago via mobile

On-time. Staff on our inbound flight was really nice. Toilets really small, can barely move. Food selection okay but more warm sandwiches please. Seats are okay. We had no problems with the luggage so a is well.

Europe Economy Basel - Heraklion
Thank Mitch A
Halle (Saale), Germany
Level 6 Contributor
201 reviews
18 helpful votes
Reviewed 3 weeks ago

Both flights to go and return from our destination were prety much on time and with no significant delays. The flights were very nice with no problems during take off, travel and landing.

Europe Economy Hannover - Patras
Thank Alexandros R
Cologne, Germany
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed 4 weeks ago

Only the Luggage at CGN Airport tooks 30 min to pick up - all other details were perfect! Woud choose this Airline for sure again...

Europe Economy Palma de Mallorca - Bonn
Thank jvonroe1
1 review
Reviewed August 6, 2018 via mobile

Flights were delayed on both flights. Seats without possibility to place items like bottles. Very narrow and not enough space for your feet. Snacks not included as service. In summary to expensive for the service provided

Europe Economy Stuttgart - Heraklion
Thank Christian W
Hamburg, Germany
Level 3 Contributor
10 reviews
5 helpful votes
Reviewed July 27, 2018 via mobile

Very uncomfortable seating in the planes from that airline. Also the stewardesses don’t seem to enjoy rheir work, perhaps it’s because of dealing everyday with tourists. Everything cost extra with that airline, they don’t even serve one tiny little drink for free. Not recommended. Typical tourist airline without any comfort.

Europe Economy Rhodes - Hannover
Thank Holger_Christian_72
Stralsund, Germany
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed July 9, 2018

This airline let us wait seven and a half hours at the airport on Rhodes without help or information. There has been no contact person who could help us, there was no Information about the reason of delay, no help for 3 disabled from 4 of us and anoter 135 passengers . We asked employee from an other airline, exactly...

Europe Economy Rhodes - Hamburg

1 Thank cdpabayern
See travel tips for airlines
“Dont book priority heck in - no sense”
jvonroe1, 4 weeks ago | Read review
“My tip: Dont use this airline.”
cdpabayern, Jul 9, 2018 | Read review
“if you are tall book a seat at the emergency exit”
Henry79spain, Jun 20, 2018 | Read review
“For an economy flight this airline was OK. I don't think I would describe any airline as 'fantastic'.”
144scarlett, Jun 18, 2018 | Read review
“I can not tell you much.”
nortak46, May 22, 2018 | Read review
Show next 5 travel tips 5 of 10
About TUIfly (Germany)
German-based TUIfly (X3) flies both scheduled and charter flights to about 40 destinations in Europe, Africa and Asia. The airline, which primarily caters to vacation travelers, has a fleet configured with only Economy Class seating. TUIfly is owned by TUI Travel, which also owns and operates Dutch-based Arkefly (OR), French-based Corsair International (SS), Belgian-based Jetairfly (TB), UK-based Thomson Airways (BY) and Sweden-based TUIfly Nordic (6B). TUIfly has eight focus cities across Germany, including Hannover Airport (HJ), where the airline is headquartered.
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