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TAP Portugal


4 of 5 stars
749 Reviews
Headquarters: Aeroporto de Lisboa Edificio 25 8 Andar, Lisbon 1704-801 Portugal +351-707-205-700 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 241
    Excellent
  • 274
    Very good
  • 124
    Average
  • 54
    Poor
  • 56
    Terrible
Great value and comfort!

My 7 hour flight on TAP was very comfortable in economy class. They served two meals and the food... read more

4 of 5 starsReviewed 2 weeks ago
coreneroads
,
Tucson, Arizona
via mobile
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
  • 4 of 5 stars
    Cleanliness
    4 of 5 stars
    Check-in and Boarding
  • 3.5 of 5 stars
    Food and Beverage
    3 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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749 Reviews from our TripAdvisor Community

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749 reviews from our community

Date | Rating
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English first
Szczecin, Poland
Level Contributor
48 reviews
36 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I didn't expect much after reading opinions on the internet, but I was positively surprised. Flight attendants were very nice, plane comfortable and food edible. Price was rather good comparing to other airlines I checked out.

Europe Economy Warsaw - Porto
Helpful?
1 Thank Marta D
Moscow, Russia
Level Contributor
85 reviews
25 helpful votes
5 of 5 stars Reviewed 1 week ago

We flew from Moscow to Funchal through Lisboa in July for the first time and were surprised how nice was the flight, how welcomed and professional was the personal and good food and drinks durng the flight. The only minus was that during flight from Lisboa to Funchal we were given some sandwiches with several E- ingredients and we refused...

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Europe Economy Moscow - Funchal

Helpful?
Thank Bumali_Bumali
Rotterdam, The Netherlands
Level Contributor
77 reviews
11 helpful votes
3 of 5 stars Reviewed 1 week ago

The Cabin Crew seemed bored and uninspired. They made it seem like you were just there because it had to. Seating is okay, not the best pitch around. Catering was fine. A bottle of juice, a factory croissant and yoghurt. No entertainment on board and information from the cockpit was very limited. They didn't inform us about the 30 min...

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Europe Economy Amsterdam - Lisbon

Helpful?
1 Thank Randy M
Miami, Florida
Level Contributor
13 reviews
9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was very impressed with this company. Picking the seats was easy as ABC and I did it through Facebook. The flight was smooth and the food was great. I had multiple flights with TAP and each flight was good. On our way back home, my little son was given a kiddie pack. Flight was on time. People traveling with...

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International Economy Miami - Lisbon

Helpful?
2 Thank Chona C
Aveiro District, Portugal
Level Contributor
68 reviews
22 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This used to be a relatively good airline but lately the quality of the food is appaling... one tiny tasteless sandwich in a 2h15min flight where not even alcohol is served... shame on you!

Domestic Economy Terceira - Lisbon
Helpful?
1 Thank Popcornpaula
Cardiff, United Kingdom
1 review
1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

If you can find another airline operating between Europe and Brasilia then my advice is to make it. Chaotic passenger loading at Lisbon on way out, cramped cabins, poor food, absolutely rubbish screens impossible to view films on a ancient interface.

International Economy London - Brasilia
Helpful?
1 Thank davidbotterill30
Tucson, Arizona
Level Contributor
25 reviews
7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My 7 hour flight on TAP was very comfortable in economy class. They served two meals and the food was much better than other airlines! The crew and captain were very friendly and although I don't like to fly, I would definitely take this airline again if I return to Portugal!

International Economy Lisbon - New York City
Helpful?
1 Thank coreneroads
Orlando, Florida
Level Contributor
30 reviews
21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We flew with TAP during a recent trip to Lisbon from Miami. We purchased the tickets using the TAP website and it was very easy. They sent an email allowing us to check in a day before our flight. Dropping off the luggage was very easy as well as the boarding process. The flight itself was uneventful, the food was...

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International Economy Miami - Lisbon

Helpful?
1 Thank DiegoAPereda
Utrecht, The Netherlands
Level Contributor
117 reviews
81 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Business class is always good when you mostly economy, but the seat can not go completly flat you keep a little tilt which can be annoying. But staff and service are amazing and children are treated like little princesses

Domestic Business Class Porto - Lisbon
Helpful?
Thank Garfield62
2 reviews
1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

My entire family decided to take TAP Portugal again two years in a row, even though we had previously had issues regarding lost luggage. Check in was fast and I had no issues with that. The flight however is a different story. There is a major lack of entertainment during the flight, which is disappointing because our flight took over...

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International Economy London - Accra

Helpful?
1 Thank Frank A
See travel tips for airlines
“Bring your own food ...”
 of 5 stars Popcornpaula, 2 weeks ago | Read review
“If you have a night flight try book at emergency exit because the leg room in Economy is terrible.”
 of 5 stars Garfield62, 2 weeks ago | Read review
“Travel with another airline, or take your own food and entertainment”
 of 5 stars CheltenhamBabs, 4 weeks ago | Read review
“Only for the price: Pick your flight as soon as it's possible; choose certain (cheaper) departures.”
 of 5 stars MantelDK, 4 weeks ago | Read review
“When the flight didn't leave that night, a family with three children were put in business class on the next day's rescheduled flight!”
 of 5 stars 667janetp, Jun 23, 2016 | Read review
Show next 5 travel tips 5 of 10
About TAP Portugal
The flag carrier of Portugal, TAP Portugal (TP) is a member of the Star Alliance. The airline serves more than 85 destinations in 38 countries across Europe, Africa, North America and South America. TAP also has codeshare agreements with about 30 other airlines, and owns two subsidiary airlines: Portugália (NI), also known as PGA, and PGA Express (OC). TAP's fleet of planes is configured in two cabins: TAP Executive, or Business Class, and Economy Class. The airline operates a primary hub at Lisbon Portela Airport (LIS) and a secondary hub at Porto's Francisco de Sá Carneiro Airport (OPO).
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