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TAP Portugal

4 of 5 bubbles
2,951 Reviews
Headquarters: Aeroporto de Lisboa Edificio 25 8 Andar, Lisbon 1704-801 Portugal +351-707-205-700 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 869
  • 1210
    Very good
  • 526
  • 186
  • 160
Trustable company

Good choice if you prefer a low fare ( not low cost ) ticket in a comfortable plane with nice meals.

4 of 5 bubblesReviewed 6 days ago
hugo m
Rating summary
  • 3.5 of 5 bubbles
    3.5 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    3.5 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    4 of 5 bubbles
    Check-in and Boarding
  • 3.5 of 5 bubbles
    Food and Beverage
    3 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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2,951 Reviews from our TripAdvisor Community

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2,951 reviews from our community

Date | Rating
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English first
Level Contributor
19 reviews
7 helpful votes
1 of 5 bubbles Reviewed yesterday NEW

This was almost unbearable. The 2 hours and 30 minutes flight was possibly the worst I have ever taken thanks to the shortest seat pitch I have ever experienced. TAP's cynical approach to cramming in as many seats as possible is not even balanced by cheap fares. Fly Ryanair At least you get cheap fares, the seat pitch is palatial...

Europe Economy Brussels - Lisbon

1 Thank storytellerBrussels
Southern Finland, Finland
1 review
1 helpful vote
1 of 5 bubbles Reviewed 2 days ago NEW

TP1957 was delayed for one hour which lead us to arrive at Lisbon at the departure time of the connecting flight. We got in there 45 minutes after the scheduled departure time and we even ran through the Lisbon airport to get there fast. Flight was good, good food and nice crew. I really enjoyed the flight. We arrived at...

Europe Economy Porto - Helsinki

1 Thank joaorpcsantos
Chicago, Illinois
Level Contributor
124 reviews
18 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

That was our first time flying on TAP. Excellent experience from checked in to the end of the flight in Lisbon. The only suggestion will be more water service between the dinner serving and snack before landing. It was one of the newer A330 airplane with excellent entertaining system. Highly recommended.

International Economy Newark - Lisbon
4 Thank mirdob
Western Ireland, Ireland
Level Contributor
22 reviews
5 helpful votes
3 of 5 bubbles Reviewed 4 days ago NEW

Tap offer the chance to upgrade to business class via a bidding process. so i made a bid and the bid was excepted by email and the money was taken out of my account. we were so excited even though the price of the bid plus the original flight price was crazy, when we arrive to check in we were...

International Economy Lisbon - Rio de Janeiro

2 Thank michaelaabegao
Level Contributor
209 reviews
138 helpful votes
3 of 5 bubbles Reviewed 5 days ago NEW

Convenient flight times and convenient airport for our 2hr40 min flight were the main plus points for TAP. The crew were all very good, snack in economy was just a basic ham roll, but free drinks were provided including tea / coffee and wine if requested. Probably more expensive than the economy carriers but the convenience mentioned was worth the...

Europe Economy London - Lisbon

1 Thank robinjn1
2 reviews
2 of 5 bubbles Reviewed 5 days ago NEW

Fare was a great bargain so I figured I couldnt pass it up, and allowed for a free checked bag internationally which is great for a budget airline. The problems arose when I tried to select my seat prior to checking in as I am 6'6" and wanted to pay for an exit row seat. I selected my exit row...

International Economy Berlin - Newark

Thank Nolan B
Lisbon, Portugal
Level Contributor
44 reviews
31 helpful votes
3 of 5 bubbles Reviewed 6 days ago NEW

Not the best, the most punctual, nor particularly comfortable, TAP is nonetheless the closest to the starting-point airline if you depart from Lisbon airport.

Europe Economy Lisbon - Paris
1 Thank Joana R
Level Contributor
41 reviews
8 helpful votes
4 of 5 bubbles Reviewed 6 days ago NEW

Good choice if you prefer a low fare ( not low cost ) ticket in a comfortable plane with nice meals.

Europe Economy Lisbon - Oslo
1 Thank hugo m
Oslo, Norway
Level Contributor
22 reviews
4 helpful votes
3 of 5 bubbles Reviewed 6 days ago NEW

I´d say an average flight. Good support for Wallet and the digital check in. Old leather seats and no entertainment or wifi. Food wasn't very tasty (you get one meal), and they where out of beer and wine, which was surprising and disappointing, though they serve you beverages without any additional cost. Flight attendants were nice, but some of them...

Europe Economy Oslo - Lisbon

1 Thank Magnus T
Level Contributor
32 reviews
23 helpful votes
3 of 5 bubbles Reviewed 1 week ago

Nothing special here... Flights were on time. Flight attendants were nice. The food was horrible. We were served one meal and one small sandwich before landing. It's important to note that we arrived in LIS early morning, and arrived in EWR in the afternoon. Both times the "meal" prior to landing was a small turkey sandwich. Oh, if you arrive...

International Economy Newark - Lisbon

1 Thank Neela H
See travel tips for airlines
“Do not use TAP”
 of 5 bubbles storytellerBrussels, yesterday | Read review
“I sat next to the emergency exit (11A). Early online check in gives you automatically the best seats.”
 of 5 bubbles 621magnust, 6 days ago | Read review
“Funchal is tough to land at...you might want to take a boat in the summer.”
 of 5 bubbles noodlehouser, 1 week ago | Read review
“Bring your own media system (Ipad with films, ipod, or something to make you spend more than 7 hours of flight.”
 of 5 bubbles Erindel66, 1 week ago | Read review
“choose another airline”
 of 5 bubbles marcomV3107QY, 1 week ago | Read review
Show next 5 travel tips 5 of 10
About TAP Portugal
The flag carrier of Portugal, TAP Portugal (TP) is a member of the Star Alliance. The airline serves more than 85 destinations in 38 countries across Europe, Africa, North America and South America. TAP also has codeshare agreements with about 30 other airlines, and owns two subsidiary airlines: Portugália (NI), also known as PGA, and PGA Express (OC). TAP's fleet of planes is configured in two cabins: TAP Executive, or Business Class, and Economy Class. The airline operates a primary hub at Lisbon Portela Airport (LIS) and a secondary hub at Porto's Francisco de Sá Carneiro Airport (OPO).
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Cabin (30)
Seat (24)
Airport (91)
View from Window (85)
Onboard Feature (20)
Food and Drink (49)
Airline Lounge (8)
Other (42)