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South African Airways

Headquarters: Airways Park, Johannesburg International Airport, Johannesburg South Africa 1627
Overview
3.54,943 reviews
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, movies)
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About South African Airways

Airline Alliance

Star Alliance
Headquarters: Airways Park, Johannesburg International Airport, Johannesburg South Africa 1627

Airline Summary

The largest airline in South Africa, South African Airways (SA) is also the nation's flag carrier. A member of the Star Alliance, SA flies non-stop to more than 40 destinations in 26 countries. These include points within South Africa, as well as destinations elsewhere in Africa, and in Europe, Asia, the Middle East, Australia, North America and South America. The airline also has codeshare agreements with about 15 airlines, including its low-cost domestic subsidiary Mango. South African Airways' fleet features two different two-cabin configuration (Business Class and Economy Class, or First Class and Economy Class). The carrier's hub is located at Johannesburg's OR Tambo International Airport (JNB).
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4943Reviews
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Navigate44050609260 wrote a review Sep 2024
2 contributions
+1
Johannesburg - Cape Town Central
Domestic
The best friendly hosts the best Free treats and a very smooth flight will only book with SAA from now on, comfortable seats enjoyed every minute.
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Liam T wrote a review Sep 2024
2 contributions
Johannesburg - Durban
Domestic
I have never experienced service like this in years the staff were friendly and my experience was nothing short of amazing. There is entertainment on their flights which I think is value added . I especially was impressed with the air host and hostess who made sure we were comfortable great job SAA 👏 you have really done amazing work it shows that some companies do read reviews and act on them!!
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Donald P wrote a review Sep 2024
1 contribution
Johannesburg - Mahebourg
Africa
Zero entertainment on the flight although most A320's do have . Rip off this will be my last flight ever on any saa airline. How sad that this previously great airline has declined so much
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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NeilSchier wrote a review Sep 2024
Adelaide, Australia343 contributions
Perth - Johannesburg
International
Long haul (11hours) staff were very helpful. Leg room was better than expected. Our travelling companion had a medical episode and the attendants were wonderful, above and beyond our expectancy. Overall a great flight.
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jim A wrote a review Sep 2024
Antioch, Tennessee25 contributions
Johannesburg - Cape Town Central
Domestic
Booked well in advance and the plane was downgraded to all-economy- never refunded the difference between paying for Business Class vs coach. When I landed in JNB from ZRH, on another airline and checked in, I mentioned the downgrade to the agent, and her response- email for a refund, to which I replied- they never respond ( I emailed them about a flight I booked and canceled on another segment and no one ever responded after five months and I had to contest it with my credit card company ) Due to the downgrade, I was told I could access their lounge- that was an ordeal, as the woman at the lounge questioned it, asked for proof- comical. Boarding was a journey- hopped on a bus, then deplaned, climbed stairs to board a jet bridge and the seats were quite tight. I slept on the flight and was so happy to land in CPT...never want to fly with SAA again- would rather look at options with Airlink although they use regional jets, however they have Business Class on the aircraft. We departed late; somehow landed close to on-time.
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Navigate44050609260 wrote a tip Sep 2024
"Cormftable seats, nice snacks smooth flight and amazing hosts"
Liam T wrote a tip Sep 2024
"If you looking for entertainment make sure to listen to host/esses safety explanation they explain how to access the entertainment after"
Jim A wrote a tip Sep 2024
"Better off booking with another airline. "
Leonie K wrote a tip Aug 2024
"Don't expect much for the big bucks"
Don P wrote a tip Jul 2024
"Avoid it"
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