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South African Airways


3,377 reviews
Headquarters: Airways Park Johannesburg International Airport, Johannesburg 1627 South Africa 011 27 86 135 9722 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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3,377 Reviews from our TripAdvisor Community

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3,377 reviews from our community

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Showing 2,651: English reviews
Lichtenburg, South Africa
Level 5 Contributor
55 reviews
5 helpful votes
Reviewed today
NEW

Never disappoints; smooth check ins, on the dot time keeper, great leg room, friendly staff! Give me SAA any day! Just one thing; time to refurbish those airbus A340-200; especially the entertainment screen; the resolution not that great! And we need charging ports; 15hrs of direct flight can drain all the power! Otherwise great clean planes!

International Economy New York City - Johannesburg
Helpful?
Thank Gordin N
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Rosemount, Australia
Level 4 Contributor
34 reviews
8 helpful votes
Reviewed yesterday
NEW

We booked a flight on SAA from Brisbane to Johannesburg so we would not have to stay overnight in Sydney To catch a Quantas Flight which we have used in the past ,But were a bit dissapointed in the Airlines services ,as My wife needs and uses a CPAP machine for overnight flights and have been offered a powered seat...

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International Economy Perth - Johannesburg

Helpful?
Thank neville w
Rosemount, Australia
Level 4 Contributor
34 reviews
8 helpful votes
Reviewed yesterday
NEW

We flew from Brisbane to Perth on the first leg Via Virgin as SAA does not fly into Brisbane . ,It was a typical economy flight bairly enough leg room for an average manand after 6 hours we were glad to get out . we were served a" meal" on board that was inedible, maybe I chose the wrong offering...

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International Economy Brisbane - Johannesburg

Helpful?
Thank neville w
Level 6 Contributor
104 reviews
31 helpful votes
Reviewed yesterday
NEW

Extremely satisfied by the overall functioning and service received on this particular leg of South African airways. Was greeted with warmth and friendliness at the airport counter by the representative. Check in process at the airport was very smooth. In flight service was very professional. Seats were comfortable for the long distance flight and in flight entertainment was adequate. Baggage...

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International Economy New York City - Johannesburg

Helpful?
Thank Sachin K
Norton, Mashonaland East, Zimbabwe
2 reviews
Reviewed yesterday
NEW

The males attendants on board wer so caring, the women had so much love, paying attention to detail of us the passengers. THe Crew was so good wholesomely

Africa Economy Johannesburg - Accra
Helpful?
Thank Lipian
London, United Kingdom
Level 1 Contributor
4 reviews
Reviewed yesterday
NEW

Very efficient boarding and disembarkation. Much better than I'm used to flying in Europe. Obviously not as much pressure on airport services as LGW or LHR.

Africa Economy Johannesburg - Victoria Falls
Helpful?
Thank Neil S
San Francisco, California
Level 2 Contributor
5 reviews
2 helpful votes
Reviewed yesterday
NEW

We recently took a trip to South Africa and decided to go via Europe and return via Brazil. We took the overnight SAA flight from Frankfurt to J'burg, a flight to Durban, then Cape Town to Victoria Falls and finally J'burg to Sao Paulo. Each flight was on time. The service was impeccable. The food was very good and the...

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International Business Class Frankfurt - Sao Paulo

Helpful?
Thank andyT6443IH
Washington DC, District of Columbia
Level 5 Contributor
90 reviews
24 helpful votes
Reviewed yesterday
NEW

I only need a one way ticket but paid the full fare. More than that my first name was spelled wrong and it took some real effort to get it corrected. The staff at the airport do not seem well prepared for what appears to be a routine flight between Victoria Falls and Johannesburg.

Africa Economy Victoria Falls - Johannesburg
Helpful?
Thank chrisV9772TA
Nova Petropolis, RS
Level 6 Contributor
100 reviews
27 helpful votes
Reviewed yesterday
NEW

the South African Airways attendants are incredible brute, arrogant .. The food was not good either. Definitely it was not a nice experience, its a pity ...

International Economy Sao Paulo - Maputo
Helpful?
Thank Uill_Hill
Lichtenburg, South Africa
Level 5 Contributor
55 reviews
5 helpful votes
Reviewed yesterday
NEW

For the up teeth time I flew SAA; and again I disembarked a very satisfied traveler! Very clean aircraft, great entertainment, always on time! Leg room the best; and those A330-300 are just comfortable! I wouldn't choose any other! Very friendly staff as well. Food can improve but not too bad. Just add wifi and you have the best!

International Economy Johannesburg - Washington DC
Helpful?
Thank Gordin N
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See travel tips for airlines
“Check in online for best seats”
gordinn, today | Read review
“Book buisness class if you need power on your trip . Dont rely on a bid to upgrade”
nevillew270, yesterday | Read review
“Book Buisness class If you want to enjoy the flight”
nevillew270, yesterday | Read review
“Always book last seat on the craft, not congested, and you get best service”
Lipian, yesterday | Read review
“Double check information on ticket, esp. if you book from the USA.”
chrisV9772TA, yesterday | Read review
Show next 5 travel tips 5 of 10
About South African Airways
The largest airline in South Africa, South African Airways (SA) is also the nation's flag carrier. A member of the Star Alliance, SA flies non-stop to more than 40 destinations in 26 countries. These include points within South Africa, as well as destinations elsewhere in Africa, and in Europe, Asia, the Middle East, Australia, North America and South America. The airline also has codeshare agreements with about 15 airlines, including its low-cost domestic subsidiary Mango. South African Airways' fleet features two different two-cabin configuration (Business Class and Economy Class, or First Class and Economy Class). The carrier's hub is located at Johannesburg's OR Tambo International Airport (JNB).

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