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SAS


7,503 reviews
Headquarters: Frosundaviks Alle 1, Stockholm 195 87 Sweden 011 46 8 797 40 00 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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7,503 Reviews from our TripAdvisor Community

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7,503 reviews from our community

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Showing 3,803: English reviews
Ramuciai, Lithuania
Level 6 Contributor
181 reviews
79 helpful votes
Reviewed today
NEW

No problems in outward and inward flights. Good on board service. Just strange that no announcements that Gold and Premium members have priority for boarding. Meals are packed strange way , but eatable .Just a question-why SAS has refused Business class within Europe flights?

Date of travel: February 2019
Europe Premium Economy Vilnius - Las Palmas de Gran Canaria
Helpful?
Thank Tautvydas M
Newcastle, Australia
Level 6 Contributor
359 reviews
136 helpful votes
Reviewed yesterday
NEW

No issues with the flight really. Check in was easy, although the check in lady was a bit stern. They did change the gate without an announcement though. I just happened to look up at the board and noticed it. The actual flight was comfortable enough. We stopped off in Tromso where we had to get off the plane, go...

Date of travel: February 2019
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Europe Economy Oslo - Longyearbyen

Helpful?
Thank Stamrish1
San Clemente, California
Level 5 Contributor
57 reviews
14 helpful votes
Reviewed yesterday
NEW

I love flying SAS and their business class is among the best in the world. One week prior to this flight, I had flown Emirates in business and I prefer SAS. Great, attentive service by helpful staff. Good food, often served from a cart rather than served on a plate that has been heated in a microwave. Decent wines and...

Date of travel: February 2019
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International Business Class Copenhagen - San Francisco

Helpful?
Thank waynes649
Level 5 Contributor
60 reviews
4 helpful votes
Reviewed 2 days ago
NEW

Finaly back on track Departure on given time and arrival 10 minutes before given time Bravo keep up the good work.

Date of travel: February 2019
Europe Premium Economy Tallinn - Copenhagen
Helpful?
Thank J6881YWpeterb
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Beijing, China
Level 3 Contributor
8 reviews
1 helpful vote
Reviewed 2 days ago
NEW
via mobile

I went to the check in desk only to find that there was a lady "guarding" the entrance to approach the counters to check bags. Another family approached her just after me, but she avoided me and started speaking to the family. Ok, fine, they had a baby and I can be polite. I didn't think I needed to check...

Date of travel: February 2019
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International Economy Copenhagen - Beijing

Helpful?
Thank royaltysdaughter
London, United Kingdom
Level 3 Contributor
8 reviews
42 helpful votes
Reviewed 3 days ago
NEW
via mobile

When flying SAS from LHR, chances are high that your flight will be operated by SAS Ireland, who have a non-scandinavian crew, instead of the mainline Scandinavian ones. This crew far exceeded my expectations, and are super attentive, and unlike the mainline SAS crews, after the meal service, they went through the Plus-section of the cabin several times offering top...

Date of travel: February 2019
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Europe Premium Economy London - Copenhagen

Helpful?
3 Thank Sveinzoni
Level 4 Contributor
27 reviews
3 helpful votes
Reviewed 4 days ago
NEW

Iam flying every week and some times I have to take SAS and it´s 9 of 10 always terrible experience, rude staff they are more interested to have chatt with each other than take care of passengers or even do their make up. The cleaning is the worst maybe they have to tight schedule so the cleaning staff don´t have...

Date of travel: February 2019
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Europe Economy Stockholm - Helsinki

Helpful?
Thank Rolle A
Stenungsund, Sweden
Level 5 Contributor
57 reviews
24 helpful votes
Reviewed 4 days ago
NEW

SAS has good service, I enjoy their punctual and orderly boarding process. Their in flight service is friendly and efficient.

Date of travel: February 2019
Europe Economy Gothenburg - Amsterdam
Helpful?
Thank J E
Sugar Land, Texas
Level 6 Contributor
243 reviews
68 helpful votes
Reviewed 4 days ago
NEW

Made this flight via Oslo. Flight itself was very good - decent leg room, decent food, and a good selection of drinks. Mainly flight was on-time, which is the main thing! The very positive here is the new domestic lounge at Gardemoen airport in Oslo, which made the long layover a pleasant experience - good food, nice furniture to relax...

Date of travel: January 2019
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International Premium Economy Newark - Kristiansand

Helpful?
1 Thank FranknDebbie
Sydney, Australia
Level 4 Contributor
23 reviews
3 helpful votes
Reviewed 5 days ago
NEW

This 5 star rating is meant for great pre and in flight communication and not about the inflight service. I have been flying for the last 40 years in a number of different commercial airlines, including all the top Asian airlines consistently rated as best in the world. On this Sweden visit, the Kiruna to Stockholm sector, SAS was chosen...

Date of travel: February 2019
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Domestic Economy Kiruna - Stockholm

Helpful?
Thank 1956George
See travel tips for airlines
“Better book premium class”
TedM1237, today | Read review
“SAS premium economy is good bang for your buck.”
waynes649, yesterday | Read review
“If there are another option than SAS so take that, it could not be worse at least.”
rollea2018, 4 days ago | Read review
“plan to enjoy being treated as a VIP.”
wesmma, 5 days ago | Read review
“Choose a other airline.”
Daniel3001, 1 week ago | Read review
Show next 5 travel tips 5 of 10
About SAS
Scandinavian Airlines (SK), or SAS, is the largest airline in Scandinavia and the flag carrier of Sweden, Norway and Denmark. The airline flies to about 100 destinations in Scandinavia, elsewhere in Europe, the Middle East, Asia and North America. The airline's fleet features several configurations. Within Europe, planes are configured with Economy Class, or SAS Go, and Premium Economy Class, or SAS Plus. Long-haul flights include SAS Business, or Business Class, SAS Go and SAS Plus. SAS is a member of the Star Alliance, and also has codeshare agreements with about 25 other airlines.
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