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SAS


2,583 Reviews
Headquarters: Frosundaviks Alle 1, Stockholm 195 87 Sweden +46-8-797-4000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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2,583 Reviews from our TripAdvisor Community

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2,583 reviews from our community

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Showing 1,288: English reviews
Level Contributor
53 reviews
3 helpful votes
Reviewed yesterday
NEW

SAS is an ok airline and legroom was pretty good for Economy. However, the service level isn't particularly good and you don't get the feeling that the cabin staff are that interested in giving a good experience.

Europe Economy Stockholm County - Rhodes
Helpful?
Thank Robert N
Houston
Level Contributor
42 reviews
7 helpful votes
Reviewed 2 days ago
NEW
via mobile

Travelled with SAS from Oslo to Tromso and from Tromso to Alicante, had the best experience. Staff were friendly, food was great. The lounge at Oslo was immaculate. Hope to travel with you soon! Cheers from Mexico :)

Europe Business Class Tromso - Alicante
Helpful?
Thank kem2009
Level Contributor
30 reviews
3 helpful votes
Reviewed 2 days ago
NEW

SAS flight to Stockholm depart just 15-20 min after BA however for much lower price. Very good service in self check in kiosks on both airports make my trip hassle free. Very good value for money if booked in advance. My favourite when flying to Stockholm.

Europe Economy London - Stockholm County
Helpful?
Thank Dom D
2 reviews
Reviewed 3 days ago
NEW

It took forever to get the bags, I has then missed the airport buss and was close to missing my other flight from the city. My bag broke and there was no one at the airport from SAS to help. Didn't answer the phone so I had to leave the airport without a report. The finally answer the phone about...

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Europe Economy Oslo - Reykjavik

Helpful?
Thank María Ó
Thornton-le-Moor, United Kingdom
Level Contributor
383 reviews
166 helpful votes
Reviewed 4 days ago
NEW

Changing flights at Oslo was a nightmare. Having just had the passport checked to enter .. even though coming from Svalbard, then faced with enormous passport queue to get on next flight ... quite ridiculous. The snack food idea is good and the quality of food lovely but whilst the Cbe concept is trendy it's not very practical ... too...

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Europe Business Class Longyearbyen - London

Helpful?
Thank Avocettoo
Boston, Massachusetts
Level Contributor
412 reviews
128 helpful votes
Reviewed 4 days ago
NEW

The A330-300, as configured for SAS, is a very nice aircraft, at least in business class. The entertainment system worked perfectly and the screen was large. The seat was the most conformable I have yet encountered in business class; it was long enough for me (6' 2") to stretch out and the tunnel for my feet was not cramped as...

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International Business Class Boston - Oslo

Helpful?
Thank Steve K
New York City, New York
Level Contributor
19 reviews
9 helpful votes
Reviewed 4 days ago
NEW

This was my first time flying to Europe on this carrier. On my last trip I used Swiss Airlines and had a bad experience.so I was eager to try another airline for this trip. I must say my overall impression of SAS was a good one. No delays or lost luggage, just a smooth professional experience throughout. I would recommend...

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International Economy Newark - Amsterdam

Helpful?
Thank John F
Oslo, Norway
Level Contributor
48 reviews
9 helpful votes
Reviewed 4 days ago
NEW

Loyalty is very important and I am loyal to SAS. Always when I fly for work and private, I choose SAS or one of the another Star Alliance companys, although this means that on certain flights I make requires at least one stopover in Stockholm or Copenhagen. The non-stop flight between OSL and EWR is amazing and SAS delivers every...

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International Business Class Oslo - Newark

Helpful?
Thank Magnus T
Drøbak, Norway
Level Contributor
348 reviews
79 helpful votes
Reviewed 5 days ago
NEW
via mobile

The new food concept was great on this stort flight! A lefse/wrap which was fresh and really tasty. I had a very good yellow smoothie in a paper can and then a "healthy" chocolate bar. All very good. Congratulations. What is bad? Many will not come as far as tasting the menu as the new SAS web page is a...

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Europe Premium Economy Stockholm County - Oslo

Helpful?
Thank Eric S
Potomac, Maryland
Level Contributor
19 reviews
6 helpful votes
Reviewed 6 days ago
NEW

Our flight got cancelled due to an engine problem. We did not have checked baggage, and therefore was not aware of the cancellation until we cleared security and were at the gate. It was at the gate that SAS had the two most incompetent personnel placed. Not only were they not helpful in directing us to the next steps, they...

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International Economy Washington DC - Copenhagen

Helpful?
Thank aandn2015
See travel tips for airlines
“Book in advance 3-1 months before Your travel.”
566domd, 2 days ago | Read review
“Always check in at the main desk.”
aandn2015, 6 days ago | Read review
“Pay your luggage in advance, at least you know the real price.”
AndreB225, 1 week ago | Read review
“fly with another airline”
519gwynh, 1 week ago | Read review
“A must fly with this airline. Excellent all the way around!”
reotravel, 1 week ago | Read review
Show next 5 travel tips 5 of 10
About SAS
Scandinavian Airlines (SK), or SAS, is the largest airline in Scandinavia and the flag carrier of Sweden, Norway and Denmark. The airline flies to about 100 destinations in Scandinavia, elsewhere in Europe, the Middle East, Asia and North America. The airline's fleet features several configurations. Within Europe, planes are configured with Economy Class, or SAS Go, and Premium Economy Class, or SAS Plus. Long-haul flights include SAS Business, or Business Class, SAS Go and SAS Plus. SAS is a member of the Star Alliance, and also has codeshare agreements with about 25 other airlines.
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