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Royal Air Maroc


2,730 reviews
Headquarters: Aeroport de Casablanca-Anfa, Casablanca Morocco +212-3260 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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2,730 Reviews from our TripAdvisor Community

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2,730 reviews from our community

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Showing 864: English reviews
Orlando, Florida
2 reviews
2 helpful votes
Reviewed yesterday
NEW

If you want your vacation spoiled then choose Royal air maroc.i'm not going to talk about the bad customer service, but I just want you to avoid all the drama i experienced with this airline. they took our carry-on basgs from us at JFK airport and they told us we will receive them when we get to Casablance. And since...

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International Economy New York City - Casablanca

Helpful?
Thank mourid88
New York City, New York
Level 5 Contributor
73 reviews
48 helpful votes
Reviewed yesterday
NEW
via mobile

I returned to America from MorRocco yesterday and was treated well enough by the royal air Maroc staff but their horrible quality food and lack of water has left me sick this morning. Everyone who had bought water and drinks in the terminal, and he tried boarding the plane with their drinks that they bought specifically for the flight, had...

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International Economy Agadir - New York City

Helpful?
Thank Nursine J
Level 3 Contributor
9 reviews
3 helpful votes
Reviewed 2 days ago
NEW

we submitted a claim 3 times with all documents for the poor service for not giving care at all to passengers with limited mobility ,they respond by automatic reply saying that they only will respond after 60 days !!!!!!!! i finally derided to visit in person the office in Montreal hoping to get a faster respond which was not the...

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International Economy Cairo - Montreal

Helpful?
Thank Adel I
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South Windsor, Connecticut
Level 3 Contributor
8 reviews
2 helpful votes
Reviewed 2 days ago
NEW
via mobile

Please be advised this review comes during the middle of a 2 week vacation currently. Traveling from Marrakech to Cairo, my layover was In Casablanca. My suitcase upon arrival never surfaced. After speaking to a Rep in person, I was told Royal Air Maroc had no way of tracking my bag because they had no scanning system. Basically I am...

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North Africa Economy Marrakech - Cairo

Helpful?
Thank Andrea L
New Cannan
Level 1 Contributor
3 reviews
Reviewed 2 days ago
NEW
via mobile

Lots of leg room, comfortable seating, polite professional service, seat back video screens, and, reasonable pricing, Moroc Air is a much better value than American Airlines. Though the movie selection could be better

International Economy New York City - Casablanca
Helpful?
Thank mrramayer
Dubai, United Arab Emirates
2 reviews
Reviewed 4 days ago
NEW

My first experience of traveling locally with an airline. I would definitely recommend Royal Air Maroc to fly internally and visit fabulous spots in Morocco

Domestic Economy Casablanca - Ouarzazate
Helpful?
Thank Keltoum_ben
2 reviews
4 helpful votes
Reviewed 5 days ago
NEW
via mobile

I fly a lot and I have flown on a lot of different airlines. This year I have taken over 26 flights with RAM mainly on routes to Europe. Overall my experience has always been good. Of all the flights I have taken so far this year only one flight was slightly delayed (30min) and it was mainly due to...

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International Economy Casablanca - Paris

Helpful?
Thank Bogdeal
New York City, New York
2 reviews
1 helpful vote
Reviewed 6 days ago
NEW

Overall the flight was perfectly pleasant and the B787-8 is a great and comfortable plane. Flight left almost on time, though both in JFK and in Casablanca there seemed to be at least a half hour of standing in line to board and it was not at all clear why that was necessary. There were no jet ways in Casablanca;...

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International Economy New York City - Casablanca

Helpful?
Thank ssd1121
Cairo, Egypt
1 review
Reviewed 6 days ago
NEW
via mobile

The maroc airline was excellent ,only the transit time in Casablancha airport that needs improvents. Rest rooms number are not enough when the airport is crowded and they are not satisfactory clean . Also wireless internet in airport is very limited and when you exceed it you can not log in again except after a week .This means that if...

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International Economy Cairo - Lisbon

Helpful?
Thank Mohamedsobhi
Gosford, Australia
Level 6 Contributor
263 reviews
45 helpful votes
Reviewed 1 week ago

Had not flown with this airline before. Check-in went smoothly with friendly staff member. Flight was a little late taking off due to congestion near the destination but once in the air the time was made up and landed on time. Meal was quite good and service prompt and friendly helped by the plane only being half full. Baggage was...

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International Economy Casablanca - Porto

Helpful?
Thank John R
See travel tips for airlines
“Don't book with them . Pay extra and avoid the headache”
mourid88, yesterday | Read review
“stuff on boarding counter are not helpful , asked to get the first raw they refuse , on the plane out of 9 sears only 4 were used !!!!!!”
581adeli, 2 days ago | Read review
“Seats over the wing more stable in rough conditions”
j0hnty47, 1 week ago | Read review
“Avoid going to Morocco”
peterlR4322IN, 1 week ago | Read review
“casablanca airport uses buses to transfer passengers from building to plane. can be hot!”
AlainL729, 3 weeks ago | Read review
Show next 5 travel tips 5 of 10
About Royal Air Maroc
Royal Air Maroc (AT) is Morocco's national carrier and the country's largest airline. Founded in 1957, the airline operates from a hub at Casablanca's Mohammed V International Airport (CMN). Marrakesh Menara Airport (RAK), Tangier Ibn Battouta Airport (TNG) and Paris Orly Airport (ORY) are focus cities for Royal Air Maroc. The airline's fleet of 53 planes fly to 94 destinations. These include 15 domestic cities and more than 50 countries across Africa, Europe, the Middle East, Asia and North America. Royal Air Maroc also has codeshare agreements with nine other airlines.
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