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Qantas


4 of 5 stars
2,442 Reviews
Headquarters: 10 Bourke Road, Mascot, Botany Bay, New South Wales 02020 Australia +61-13-13-13 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 958
    Excellent
  • 843
    Very good
  • 371
    Average
  • 139
    Poor
  • 131
    Terrible
Loved the flight ...

Everything about the flight was very good. Comfort, food, service, and smoothness of the flight... read more

4 of 5 starsReviewed 2 days ago
IanA63
,
Sydney, Australia
via mobile
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
  • 4 of 5 stars
    Cleanliness
    4 of 5 stars
    Check-in and Boarding
  • 3.5 of 5 stars
    Food and Beverage
    4 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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2,442 Reviews from our TripAdvisor Community

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2,442 reviews from our community

Date | Rating
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English first
Brisbane, Australia
Level Contributor
4 reviews
1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I barely sat down in my seat & the hostess was already offering me a champagne... Oh yes please.....I thought this is service. This was the start of many wonderful experiences that makes business class a relaxing experience. Some of the amazing benefits are extra leg room, special pamper pack with lip gloss, hydrating cream, toothbrush, eye mask, ear plugs,...

More 
International Business Class Bangkok - Brisbane

Helpful?
Thank kristyyaldwyn
Canberra, Australian Capital Territory, Australia
Level Contributor
67 reviews
9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Fantastic service, great Cabin Crew, the long haul to Dubai was made such an easy flight due to the quality of the staff and the seats. Arrived in UK well rested due to the great service from Leanne but also because the seats

International First Class Melbourne - Dubai
Helpful?
Thank Alan E
Maroochydore, Australia
Level Contributor
11 reviews
4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Qantas knows how to serve on the long flights. They are always accomidating and eager to please. I haven't had a bad trip with them yet!

International Economy Los Angeles - Brisbane
Helpful?
Thank Celeste B
Dubai, United Arab Emirates
Level Contributor
25 reviews
5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I've stuck with Qantas now for over ten years and it has paid off beyond my expectations. Flying Economy Class is not fun on any airline and because of intense competition all airlines are having to cut back on service. This is the case with Qantas but somehow the staff are resilient to the squeeze from their boss and still...

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International Economy Sydney - Bangkok

Helpful?
Thank Anthony M
Sydney, Australia
Level Contributor
153 reviews
71 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Everything about the flight was very good. Comfort, food, service, and smoothness of the flight. Thoroughly enjoyable flight. Enjoyed the movie selection and got sufficient sleep on the flight to survive the first day at Disneyland. Compliments to Qantas. PS. The Rio pyjamas were an added bonus and fit better than the usual grey ones. Thanks, Qantas.

International Business Class Sydney - Los Angeles
Helpful?
Thank IanA63
Brisbane, Australia
Level Contributor
193 reviews
43 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Qantas are great as they include meals and luggage. The meals nowadays are smaller, we were given more of a snack then offered a green apple. This doesn't fill many stomachs. Lovely staff though. Luggage came out quite quickly so we were happy with our late night flight,

Domestic Economy Brisbane - Melbourne
Helpful?
Thank Lissf1976
Western Australia, Australia
Level Contributor
49 reviews
10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have not flown with Qantas in some time, they are usually more expensive, but managed to get cheap flights, it was great, loved the tv in the back of the chair, my grandson watched and played games all the way there, it kept him amused the whole time, also I didn't find it as cramped as some of the...

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International Economy Perth - Singapore

Helpful?
Thank PATRICIA J D
East Gosford
Level Contributor
9 reviews
3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

having the need to travel extensively for work my chosen airline was always Qantas. reason is i found their service to be always on time , their planes clean. their staff are always well presented now that i have retired my chosen airline is still Qantas . also after doing some research i find their rewards program to be the...

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Domestic Business Class Sydney - Perth

Helpful?
Thank CobraEastGosford
Perth, Australia
Level Contributor
8 reviews
2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Fantastic hosts and hostess who looked after our group on the flight only downside was the hot breakfast but all up a very enjoyable flight

Domestic Economy Perth - Sydney
Helpful?
Thank esperiaAtwell
Level Contributor
10 reviews
2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Had 3 flights. Uluru to Melbourne to Brisbane. All flights on time. Luggage checked in once at Ayer's Rock.

Domestic Economy Uluru-Kata Tjuta National Park - Brisbane
Helpful?
Thank J4856REjohnw
See travel tips for airlines
“Fly business class especially when you have a long overnight flight, so you can sleep....”
 of 5 stars kristyyaldwyn, yesterday | Read review
“Take your shoes off on the long trips. It really does help!”
 of 5 stars CelesteBrignac, yesterday | Read review
“During the flight take a look around and imagine yourself in this work environment.”
 of 5 stars anthonym47, 2 days ago | Read review
“they supplied kids packs and in seat computer/tv kept him busy the whole time”
 of 5 stars patriciajd2014, 2 days ago | Read review
“never fly the redeye from Perth to Sydney if possible”
 of 5 stars CobraEastGosford, 2 days ago | Read review
Show next 5 travel tips 5 of 10
About Qantas
Qantas Airways (QF) is the flag carrier of Australia and the country's largest airline. Based in Sydney, the carrier's primary hub is located at Sydney Airport (SYD), Brisbane Airport (BNE) and Melbourne Airport (MEL). The airline flies to more than 40 destinations, including 20 points within Australia and more than 20 destinations in 14 countries in Oceania, Asia, Europe, Africa, North America and South America. Qantas is a member of the oneworld alliance and also has codeshare arrangements with more than 25 airlines. The airline has four classes of service – First Class, Business Class, Premium Economy Class and Economy Class – and its fleet features two-cabin, three-cabin and four-cabin configurations.

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