We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Norwegian


4 of 5 bubbles
4,306 Reviews
Headquarters: PO Box 115, Fornebu 01330 Norway +47-815-21-815 Website
Rating summary
  • 3.5 of 5 bubbles
    Legroom
    3.5 of 5 bubbles
    Seat Comfort
  • 3.5 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    Cleanliness
    4 of 5 bubbles
    Check-in and Boarding
  • 3 of 5 bubbles
    Food and Beverage
    3.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
Add Photo Write a Review

4,306 Reviews from our TripAdvisor Community

Write a Review

4,306 reviews from our community

Filter reviews by popular destinations:
All reviews London Oslo Copenhagen Stockholm County Barcelona New York City Madrid Helsinki Malaga Los Angeles Las Palmas de Gran Canaria Rome Tenerife Alicante Fort Lauderdale
Traveler rating
Cabin
  • (2,103)
  • (228)
  • (0)
  • (0)
Route
  • (1,351)
  • (876)
  • (74)
  • (34)
  • (2)
  • More
Language
  • More
Showing 2,337: English reviews
Oxford, United Kingdom
Level Contributor
32 reviews
6 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

So, our return flight was cancelled and Norwegian made it so calm and efficient that although we worried a bit about where we were going to stay everything was sorted for us. Brilliant! And even the outbound flight was wonderful for my wife; no fighting for luggage space and she was calm. This was a major worry for our holiday...

More 
Europe Economy London - Tromso

Helpful?
Thank David H
London, United Kingdom
Level Contributor
4 reviews
2 helpful votes
1 of 5 bubbles Reviewed yesterday NEW

I booked premium economy return flights, as this airline was recommended to me, due to a huge leg room and the same quality of service for premium economy as BA or Virgin. So not true... On a flight from London to NY: 1. True - about leg room. Probably the biggest ever. - you get airport lounge access in Gatwick...

More 
International Premium Economy New York City - London

Helpful?
Thank irena_11
London
Level Contributor
31 reviews
25 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Fabulous flight, very reasonably priced. Got to destination an hour ahead of schedule both ways. Also flew to New York with them as well. Take your own head phones as they're £5 on the flight and they're not very good. Food is overpriced but 1. You can take your own snacks on, and 2. You're on holiday and in the...

More 
International Economy London - Los Angeles

Helpful?
Thank BNT8114
Cambridge
Level Contributor
315 reviews
109 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Travelled from Gatwick South Terminal to Bergen. Smooth flight on time. Nice staff. Usual check-in and loading problems, why Airlines cannot sort this for the money they charge is beyond me

Europe Economy London - Bergen
Helpful?
Thank Cotonboy
Level Contributor
25 reviews
5 of 5 bubbles Reviewed yesterday NEW

Norwegian airlines do plenty of great things. Their exit row legroom on many of their aircraft is what it should be...and not the tiny gain you get on Easyjet. The in flight menu has some decent food on it and I find the staff friendly. I've only flown Norwegian about 8 times but enjoyed it. Not travelled long haul yet....

More 
Europe Economy Copenhagen - London

Helpful?
Thank Bill S
London, United Kingdom
Level Contributor
15 reviews
20 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

Of all the low cost airlines that we have used, Norwegian have the best seating configuration. The crew was very good, helpful and efficient. Food was good and reasonably priced. All in all a really pleasant experience but why oh why can they not sort out the check in procedure. Using the machines at the airport is not a great...

More 
Europe Economy London - Tromso

Helpful?
Thank Anthony W
Szczecin, Poland
Level Contributor
59 reviews
42 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

I didn't expect a low cost airline to be so good. Seats were comfortable, crew very nice and aircrafts are new.

Domestic Economy Madrid - Las Palmas de Gran Canaria
Helpful?
Thank Marta D
Level Contributor
22 reviews
4 helpful votes
3 of 5 bubbles Reviewed 3 days ago NEW via mobile

Generally pleased with Norwegian, great service for the price. At JFK we arrived 4 hours early and checked in straight away. Very disappointed not to be sat with my wife for a long flight at the end of our holiday together. All other seats had been pre booked, although this option is not available on their website. Not sure how...

More 
International Premium Economy London - New York City

Helpful?
Thank Philjacques1
Level Contributor
22 reviews
9 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

Flew with this company twice in 2016. Clean and efficient but it is a budget and you pay for everything extra. the leg room was sufficient - seats comfortable and the entertainment was adequate. It was on time - the staff were a little disconnected emotionally and everything seemed to be a big effort for them- if you can live...

More 
International Economy London - Fort Lauderdale

Helpful?
Thank Jacquie H
Sittingbourne, United Kingdom
Level Contributor
87 reviews
32 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

Wasn't sure about flying with this company, as we usually fly with one of the other american airlines,But won't be doing that anymore it was a great flight. It's a no frills airline, but we paid extra for our meals, which we very good, and worth the money with two choices of the main meal. What i would say is...

More 
International Economy London - New York City

Helpful?
Thank Ness W
See travel tips for airlines
“Do not book premium economy with them, check BA and Virgin for better options.”
 of 5 bubbles irena_11, yesterday | Read review
“Take your own food and headphones to save money”
 of 5 bubbles BNT8114, yesterday | Read review
“EU flights Exit row is worth it unlike some airlines where exit row is tiny”
 of 5 bubbles billsG1960IQ, yesterday | Read review
“Don't be afraid to use Norwegian; just don't expect on-line check in.”
 of 5 bubbles AnthonyW892, yesterday | Read review
“it's good - effective and well priced”
 of 5 bubbles 184jacquieh, 3 days ago | Read review
Show next 5 travel tips 5 of 10
About Norwegian
Norwegian Air Shuttle (DY) is one of the largest low-cost carriers in Europe. From its base in Norway, the carrier flies non-stop to about 125 destinations in 35 counties Europe, Africa and the Middle East. Additionally, the airline's wholly-owned subsidiaries, Norwegian Long Haul and Norwegian Air International, operate flights to Asia and North America. The airline's short-haul fleet consists of aircraft with a single Economy Class cabin, while the long-haul planes offer both Premium Economy Class and Economy Class cabins. Norwegian has nearly 20 operating bases, the largest of which is located at Oslo Airport (OSL) in Gardermoen.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

397 photos of this airline

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (397)
Viewed
Seat (24)
Viewed
Food and Drink (13)
Viewed
View from Window (95)
Viewed
Cabin (44)
Viewed
Airport (81)
Viewed
Onboard Feature (6)
Viewed
Airline Lounge (3)
Viewed
Other (131)