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Niki


4 of 5 stars
153 Reviews
Headquarters: Luftfahrt GmbH Office Park 1 Top B03, Vienna A-1300 Austria +43-0820-737-800 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 41
    Excellent
  • 61
    Very good
  • 35
    Average
  • 11
    Poor
  • 5
    Terrible
Good service for reasonable prices

Niki is often considered to be lowcost airline but I feel they are on par with some legacy carriers... read more

4 of 5 starsReviewed 1 week ago
The810
,
Bratislava, Slovakia
Rating summary
  • 3 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 4 of 5 stars
    Cleanliness
    4 of 5 stars
    Check-in and Boarding
  • 3.5 of 5 stars
    Food and Beverage
    2.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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153 Reviews from our TripAdvisor Community

Write a Review

153 reviews from our community

Date | Rating
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English first
Bratislava, Slovakia
Level Contributor
13 reviews
3 helpful votes
4 of 5 stars Reviewed 1 week ago

Niki is often considered to be lowcost airline but I feel they are on par with some legacy carriers - or even above them. Usually punctual and comfortable flight with friendly cabin crew. Their fares are not as good as they used to be, but still provide very good value for quality service (although lack of reasonable one-way fares is...

More 
Europe Economy Stockholm County - Vienna

Helpful?
Thank The810
Las Vegas, Nevada
Level Contributor
368 reviews
163 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Now I know what sardines packed it a tin feels like! If you are 5' tall then this plane is a nice fit. However, if the guy in front of you leans his seat back, don't expect to use your tray. Isles were so narrow too! Question! How do you get up with no leg room? Answer! You can't! You...

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Europe Economy Vienna - Zurich

Helpful?
Thank airebornranger
Bratislava, Slovakia
Level Contributor
37 reviews
15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Online check-in experience was the same as during the way here, it was again only possible to book a desired seat for 30 euro. Sigh. Queues for baggage drop at ARN were longer as at VIE, spent some 30 mins there waiting. Not so nice surprise was information from Niki ground crew that flight departure will be delayed by an...

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Europe Economy Stockholm County - Vienna

Helpful?
Thank Peter Z
Bratislava, Slovakia
Level Contributor
37 reviews
15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Smooth flight from Vienna to Amsterdam. Online check-in was intuitive and mobile boarding pass saved paperwork. Downside was that there was option to select seats for 30 (!!) euro only. No issues with baggage drop at all, queues at Vienna airport were very reasonable. On morning flight one small muffin and coffee were offered, but honestly I could live without...

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Europe Economy Vienna - Stockholm County

Helpful?
Thank Peter Z
Banff, Canada
Level Contributor
232 reviews
133 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I've had the pleasure to fly Niki a few times and am hooked! As a matter-of-fact, I will book with them every chance I get... Our flights were always punctual, service friendly and aircraft well-maintained, clean and comfortable. Highly recommended.

Europe Economy Zurich - Vienna
Helpful?
Thank Gazpacho16
Austria
Level Contributor
184 reviews
32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The check in is well organized and the ground staff is polite and helpful. Seats are comfortable and food also for short flights acceptable.

Europe Economy Rome - Vienna
Helpful?
Thank Mario44globetrotter
Italy
Level Contributor
62 reviews
22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

There's really not much I can say about my experience with Niki. The plane was one of the smallest in their fleet, so the trip was a little slow when compared to other companies, but the price was right, the crew nice and the pilot cordial. They even offered us a little snack and something to drink, and of course...

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Europe Economy Florence - Vienna

Helpful?
Thank torpedo48
Bratislava, Slovakia
Level Contributor
40 reviews
30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have been traveling with them quite frequently, the service on board is always very good, they keep you busy during the whole duration of the flight with the meal, with the shopping on board, with serving additional drinks. Entertainment is as expected on shorter flights, TV screens for few rows of passengers, depending what film they are playing if...

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International Economy Vienna - Hurghada

Helpful?
Thank Daeena
Level Contributor
19 reviews
3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice and helpful staff. perfect for a short distance flight. We had a massive delay on the flight back and they where so nice to explain the delay. The unexpected overnight stay was perfectly planned.

Europe Economy Vienna - Skiathos
Helpful?
Thank Silke S
Croatia
Level Contributor
72 reviews
51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice flight, polite stewards, various drinks, no limitation. Although the flight was quite short and the plane was full, they maneged everything very well.

Europe Economy Graz - Tenerife
Helpful?
Thank Marija_Croatia
See travel tips for airlines
“I traveled several time with this company and always they pay attention to the punctuality.”
 of 5 stars Mario44globetrotter, 2 weeks ago | Read review
“Nothing to say , just sit back and enjoy! Great value”
 of 5 stars Cgm132211, 3 weeks ago | Read review
“Choose another airline”
 of 5 stars SylviaB937, 3 weeks ago | Read review
“Only for small and tiny people”
 of 5 stars Gothenburg1960, May 17, 2016 | Read review
“Short distance would be alright not long flights.”
 of 5 stars laurayinmay, Mar 31, 2016 | Read review
Show next 5 travel tips 5 of 10
About Niki
A subsidiary of Air Berlin (AB), Niki (HG) is an Austria-based low-cost carrier. It operates a hub at Vienna International Airport (VIE) and has designated Salzburg Airport (SZG) as a focus city. The airline is an affiliate member of the Oneworld alliance. Niki operates schedule passenger service and charter flights to more than 50 destinations in Europe, Africa and the Middle East. Although it is a budget airline, passengers receive free beverages and carry-on luggage. Some fares qualify for free checked baggage, seat reservations and seats with extra legroom.
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