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Luxair


395 Reviews
Headquarters: Aeroport de Luxembourg, Luxembourg City L-2987 Luxembourg +352-2456-4242 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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395 Reviews from our TripAdvisor Community

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395 reviews from our community

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Showing 55: English reviews
Level Contributor
3 reviews
Reviewed 1 week ago NEW via mobile

Travelled to Faro for the first time with Luxair. Lovely welcoming staff. Great airline to fly with. They would put many others to shame...Would highly recommend.... Look forward to flying with them again..

Europe Economy Dublin - Faro
Helpful?
Thank jackieobr
Luxembourg City, Luxembourg
Level Contributor
226 reviews
33 helpful votes
Reviewed 3 weeks ago

The more you fly - the more you appreciate a small airport without the long lines waiting for check-in, security, luggage - you name it. Flying from Findel is unique in that way. Short lines everywhere and within 2 minutes you walk from one end of the terminal to the other. Luxair also offers great service. One of the only...

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Europe Economy Luxembourg - Stockholm County

Helpful?
1 Thank Survivory
Metz
Level Contributor
69 reviews
32 helpful votes
Reviewed April 17, 2017

Second time we flight with Luxair. We are very satisfy about this company. Good welcome, cabin staff very sympathic.

Europe Economy Luxembourg - Porto
Helpful?
Thank Rodolphe K
Corroios, Setúbal
Level Contributor
61 reviews
28 helpful votes
Reviewed April 8, 2017

The value for the money in this airline company is their customer service...always polite and friendly. The cabin crew are also polite and until now never had a problem with them.

Europe Economy Luxembourg - Stockholm County
Helpful?
Thank BrunoFrois
Level Contributor
33 reviews
13 helpful votes
Reviewed April 2, 2017 via mobile

We had a poor experience checking in to an EasyJet flight here. I don't think the issue was with EasyJet, but Luxairs ground staff. We were the first of a party of 10 to check in, yet we were told that only 2 bags were shown on the booking and that two had already booked in! Having then taken 30...

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Europe Economy Luxembourg - London

Helpful?
Thank John R
Luxembourg City, Luxembourg
Level Contributor
20 reviews
5 helpful votes
Reviewed March 20, 2017 via mobile

Meal included... (a quarter crappy piece of sandwich) with water ! That's not the Luxair I loved when I used to be a child... nah nah... far far away. Q400 planes... remembers you the good old times... when our great great parents used to fly ! NOISY PLANE... SMALL CABIN (attention les clostro...) ... YOU REALLY DON'T FEEL COMFY. Scary!...

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Europe Economy Luxembourg - Milan

Helpful?
1 Thank uglydirtybad
Luxembourg
Level Contributor
120 reviews
55 helpful votes
Reviewed March 9, 2017 via mobile

In general Luxair is one of my preferred airliners. Staff etc always good I have though one major complaint and that is simple the propeller flight Luxair is using for shorter trips. Worst point - the noise. I never had a trip with these types of machines without leaving with a headache It is simply not a good standard Earlier...

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Europe Economy Luxembourg - Hamburg

Helpful?
1 Thank Bo H
Lux.
Level Contributor
239 reviews
380 helpful votes
Reviewed February 6, 2017

Traveling frequently with Luxair for many years, I'm sorry to see a constant downgrade of quality and services provided. Concerning the flights only deal for example, you pay a high price but some signature-goodies as the glass of "crémant"/sparkling white wine isn't served on all flights as it used to be..... their new costreducing theory is that crémant isn't available...

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Europe Economy Luxembourg - Lisbon

Helpful?
2 Thank soinic
Portlaoise, Ireland
Level Contributor
114 reviews
56 helpful votes
Reviewed January 31, 2017

the decor was delightful and staff very helpful really. The provided their airplanes in September as I won a holiday really through Quality Street and Tesco (thanks a mil guys) and the travel group Wallace based in Finglas booked us the flights, accommodation and transfers which was part of the voucher we won. You get plenty of drinks from soft...

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Europe Economy Dublin - Faro

Helpful?
2 Thank Noreen D
Luxembourg City, Luxembourg
Level Contributor
4 reviews
1 helpful vote
Reviewed December 20, 2016

I fly regularly with LuxAir on the LUX - LCY route in business class (nine return trips this calendar year). I agree with other reviewers that the Q400 is a very cramped aeroplane but the quality of service, the cabin crew, the on-board food and the convenience of flying into LCY make this a good experience. My only complaint is...

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Europe Business Class Luxembourg - London

Helpful?
Thank BigCheeseRolling
See travel tips for airlines
“wait for promotional sale of 99 Euro tickets then the price corresponds to the quality received”
soinic, Feb 6, 2017 | Read review
“just google it or ring the irish aviation authority on the record of safety with the airline”
NoreenD287, Jan 31, 2017 | Read review
“Recommended to check-in online for lesser time on terminal counter”
SomyaSharma27, Aug 31, 2016 | Read review
“The flight was delayed for approximately 30 minutes so allow for plenty of time.”
976rickl, Aug 5, 2016 | Read review
“Just sit back and enjoy”
942johne, Aug 4, 2016 | Read review
Show next 5 travel tips 5 of 10
About Luxair
The flag carrier of Luxembourg, Luxair (LG) is headquartered at Luxembourg Findel Airport (LUX) in Sandweiler. It has also designated Saarbrücken Airport (SCN) as a focus city. The airline has a fleet of 19 aircraft. These include two Boeing 737-700, four Boeing 737-800, seven Bombardier Dash 8 Q400 and six Embraer ERJ 145 planes with Economy Class and Business Class cabins. Business Class passengers have access to priority check-in counters, lounges at several airports, and fast-track security and passport control at select airports. In addition to providing charter services, Luxair has scheduled passenger flights to about 40 destinations in Europe and Africa.
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