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Lao Airlines


291 reviews
Headquarters: 2 Pangkham Road Ban Xienghun, Vientiane BP 6441 Laos 011 856 21 513 250 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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291 Reviews from our TripAdvisor Community

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291 reviews from our community

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Showing 179: English reviews
Christchurch, New Zealand
Level 6 Contributor
199 reviews
38 helpful votes
Reviewed yesterday
NEW

A flight just after 7am and all I wanted to do was rest but the seat back was so short with no headrest I had slouch down in my seat to get any head support. Really uncomfortable. Thankfully it was a short flight - they served a small water and a ham and cheese sandwich. Suppose it could have been...

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Southeast Asia Economy Vientiane - Bangkok

Helpful?
Thank Maree R
Level 3 Contributor
12 reviews
Reviewed 4 days ago
NEW
via mobile

Bottom line it got me there on time both outward and return. Didn’t crash. Wasnt delayed, Extras are limited but mine was only a 2 hour flight. Commendable service and standard for s poky little airline serving fairly poorly developed areas.

Southeast Asia Economy Chiang Mai - Luang Prabang
Helpful?
Thank JamesR3367
Level 4 Contributor
15 reviews
1 helpful vote
Reviewed 4 days ago
NEW
via mobile

On the flight with Laos Airlines I transportetvin the cabin 2 lighters.9n the way back fromcLao Ventiane to Bangkok was not possible to transport any lighters. No gas lights no gasoline lights like Zippo and unfortunately no electric lights like we have in our car. In all my experiences I can say the toilets in the airplanes from Laos Airlines...

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Southeast Asia Economy Bangkok - Vientiane

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Thank Roman-Michael F
Level 5 Contributor
56 reviews
12 helpful votes
Reviewed 4 days ago
NEW
via mobile

So many good reasons, 20kg luggage allowance per passenger, economy seats are spacious (comparable to premium economy of other airlines), flew on a relatively lean time and not too busy route so that added to the comfort too... paid for the price of a low cost flight but really so much more.

Southeast Asia Economy Vientiane - Hanoi
Helpful?
Thank Michael T
Level 4 Contributor
40 reviews
5 helpful votes
Reviewed 3 weeks ago via mobile

Lao Airlines is an okay airline. I felt like I was in a flying car. The service was OK and I survived. So that must account for something, right? I was seated in row 4, which means I felt like I was right next to one of the engines. Luckily, it was only one hour from LPQ to HAN. It...

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Southeast Asia Economy Luang Prabang - Hanoi

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Thank Arez A
Bangkok, Thailand
Level 2 Contributor
8 reviews
3 helpful votes
Reviewed August 6, 2018

No inflight entertainment. Service was good. Short flight so that was ok. I would fly them again. Only short flight though.

Southeast Asia Economy Bangkok - Vientiane
Helpful?
Thank 71_Henry
Sacramento, California
1 review
Reviewed August 6, 2018 via mobile

Worst airline ever. Cancelled flight d/t lack of passengers. Airline stated they tried to contact me, never received a call I booked two flights with them and both flights were moved up. One was cancelled all together as I was checking into the airport. Locals say this happens all the time worse lack of business practice I have ever encountered....

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Southeast Asia Economy Oudomxay - Bangkok

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Thank susanvwj
Level 4 Contributor
28 reviews
2 helpful votes
Reviewed July 27, 2018

Standard short flight, however, flying over the mountains of Northern Thailand and Laos is beautiful. They saved green cake for dessert.

Southeast Asia Economy Luang Prabang - Bangkok
Helpful?
Thank pshippo
Level 4 Contributor
34 reviews
9 helpful votes
Reviewed June 29, 2018 via mobile

I flew from Vientiane to Luang Prabang. No delay. It was a smooth 50 minute flight. A bottle of water was provided.

Domestic Economy Vientiane - Luang Prabang
Helpful?
1 Thank Chartaro
Mansfield Australia
Level 6 Contributor
198 reviews
113 helpful votes
Reviewed June 20, 2018

Flew with Lao Air from Luang Prabang to Chiang Mai. Only a short flight so minimal meal and service available. Crew were great, plane was good. Would happily fly with them again.

Southeast Asia Economy Luang Prabang - Chiang Mai
Helpful?
1 Thank Bigruss57
See travel tips for airlines
“Worth the money”
GhadaF_13, Apr 27, 2018 | Read review
“Sit near back for quick exit to get through Immigration first.”
GastownWanderer, Apr 20, 2018 | Read review
“Try for a window seat, Laos has magnificent views.”
philter1000, Mar 13, 2018 | Read review
“If you are flying on an ATR try for a seat near the back as boarding and disembarking is through the rear.”
J4251COjohnh, Mar 3, 2018 | Read review
“Carry on luggage must be small otherwise has to leave for check in (but free up to 20 Kg.)”
tidn, Mar 2, 2018 | Read review
Show next 5 travel tips 5 of 10
About Lao Airlines
Lao Airlines (QV) is the national airlines of Laos. It is headquartered in Vientiane and operates from a hub at the city's Wattay International Airport (VTE). The airline, which was founded in 1976, flies to seven domestic destinations, including Luang Prabang International Airport (LPQ), which the carrier has designated as a focus city. International flights include two destinations in Cambodia, four cities in China, one airport in Singapore, two in Thailand and two in South Korea. Lao Airlines also has codeshare agreements with Thai Airways (TG) and Vietnam Airlines (VN).
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