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Korean Air


3,954 reviews
Headquarters: Korean Air Operations Center 1370 Gonghang-Dong, Seoul 157712 South Korea 011 82 1588-2001 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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3,954 Reviews from our TripAdvisor Community

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3,954 reviews from our community

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Showing 2,326: English reviews
2 reviews
Reviewed today
NEW

It was my first time on a long-haul flight (~14 hrs). The flight was good, and the in-flight entertainment options were good. Bathrooms were kept clean for the duration of the flight. I was a little surprised by the quality of the food/beverage service. Non-alcoholic beverages (water/juice) were not offered frequently enough, which can get very uncomfortable on a long...

Date of travel: December 2018
More 
International Economy Chicago - Seoul

Helpful?
Thank zalem2019
Brisbane, Australia
Level 3 Contributor
8 reviews
2 helpful votes
Reviewed today
NEW

This was our first experience flying Korean Air and we LOVED it. The seats were comfortable and with our sons being over 6ft they seemed to have good leg room. The service on all legs (Brisbane to Incheon to New York and back again) was outstanding. The food was tasty and nothing was too much trouble. I would totally fly...

Date of travel: November 2018
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International Economy Brisbane - New York City

Helpful?
Thank Rosie H
Singapore
Level 4 Contributor
42 reviews
43 helpful votes
Reviewed today
NEW
via mobile

It was my first time travelling on Korean Air (SG-INcheon). Seats were comfortable with leg space comparable to SG national carrier. Love the service on board especially the hot snacks before landing eg banana, onigiri, nuts, pizza, sandwich (though sandwich was not that great amongst all). Famous bibimbap is beef with no other meat option which was sad. Why did...

Date of travel: October 2018
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North Asia Economy Singapore - Seoul

Helpful?
Thank pteo66
Yangon (Rangoon), Myanmar
Level 3 Contributor
21 reviews
5 helpful votes
Reviewed yesterday
NEW

Thank you to Korean Air for always serving good food, having nice seats, and taking care of families with small children.

Date of travel: January 2019
International Economy Seattle - Yangon (Rangoon)
Helpful?
Thank Sara D
1 review
Reviewed yesterday
NEW
via mobile

The airplane was comfortable and clean, the food great, the flight attendants gracious and smart. The video selection was great. But the Inchon airport was the nicest airport I have ever been in. The transit lounge was so great, it could be the destination—great sleeping places, wonderful free tours, and entertainment, great showers, comfortable seating, abundant charging ports for technology,...

Date of travel: January 2019
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International Economy Chicago - Ulaanbaatar

Helpful?
Thank RuthD1665
Cavite Province, Philippines
Level 4 Contributor
40 reviews
41 helpful votes
Reviewed yesterday
NEW

First, the legroom, I love it. It's wide and very comfortable. The food, bibimbap my favourite. Very pleasant and very efficient flight attendants. Our flight was very comfortable as well. They provide complimentary toothpaste, toothbrush and slippers even in economy class for long flights. Even the airport, terminal 2 is very nice. . During my stay in the US, I...

Date of travel: November 2018
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International Economy Manila - Chicago

Helpful?
1 Thank joyceangeliv
Newport Wa
Level 3 Contributor
20 reviews
3 helpful votes
Reviewed 2 days ago
NEW

We flew KOREAN AIR to HANOI, VIET NAM. The staff were wonderful and our plane was very clean and our seats made into beds, and had a private TV in each cubicle. We would definitely fly KOREAN AIR again.

Date of travel: September 2018
Southeast Asia Business Class Seoul - Hanoi
Helpful?
Thank lbergstrom
Los Angeles, California
Level 2 Contributor
9 reviews
8 helpful votes
Reviewed 2 days ago
NEW

I flew on Korean AIr's Prestige Class for the first time between Los Angeles and Manila. In between was a layover in Incheon, and a change of planes. On both legs, going and coming back, I was in Prestige Class. They have different versions of this, and the one I had was the Prestige Sleeper. Your seat turns into a...

Date of travel: December 2018
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International Business Class Los Angeles - Manila

Helpful?
Thank JayMan917
Negombo, Sri Lanka
Level 4 Contributor
25 reviews
10 helpful votes
Reviewed 3 days ago
NEW

Staff was very supportive and helpful even though it was a full flight. Initially it was booked in different places but they managed to get all four of us into the same row. Service is great. Food was awesome. Entertainment needs to be improved. Sometimes the touch screens are not properly working. I encountered this in both my trips from...

Date of travel: January 2019
More 
Asia Economy Male - Colombo

Helpful?
1 Thank shenaliranga
Auckland Central, New Zealand
Level 4 Contributor
46 reviews
22 helpful votes
Reviewed 3 days ago
NEW

Having flown to Europe through the Gulf on previous trips, we decided a change was in order and flew Korean via Seoul. The long layover in Seoul on the outward trip turned out to be better than we expected. The timing of the flights to Europe means both legs are completely in daylight whilst the return legs are both at...

Date of travel: December 2018
More 
International Business Class Auckland - Frankfurt

Helpful?
2 Thank AndEri38
See travel tips for airlines
“Avoid Row 12 window seats on these aircraft - one window is missing!”
AndEri38, 3 days ago | Read review
“They are very good to children. Lots of little extras for them”
travelingbarberies, 5 days ago | Read review
“Pick another airline”
Yo_Red, 1 week ago | Read review
“FLY Korean Air -- Great airline and Great aircrew”
bsweger, 1 week ago | Read review
“bring an extra blanket its a bit chilly.”
missliz2you, 1 week ago | Read review
Show next 5 travel tips 5 of 10
About Korean Air
As the flag carrier of South Korean, Korean Air (KE) is the country's largest airline. Based in Seoul, the airline flies non-stop to 20 domestic destinations and about 100 international destinations across Asia, Australia, Africa, Europe, North America and South America. The airline, which is part of the SkyTeam alliance, also has codeshare agreements with about 40 airlines. Its fleet consists of planes with two-cabin (Prestige Class, which is its version of Business Class, and Economy Class) and three-cabin (First Class, Prestige Class and Economy Class) configurations. Korean Air has hubs at Seoul Gimpo International Airport (GMP) and Seoul Incheon International Airport (ICN).

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