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KLM Royal Dutch Airlines


4 of 5 bubbles
7,117 Reviews
Headquarters: Amsterdamseweg 55, 1182 GP, Amstelveen The Netherlands +31-20-474-7747 Website
Rating summary
  • 3.5 of 5 bubbles
    Legroom
    3.5 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    Cleanliness
    4 of 5 bubbles
    Check-in and Boarding
  • 4 of 5 bubbles
    Food and Beverage
    3.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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7,117 Reviews from our TripAdvisor Community

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7,117 reviews from our community

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Showing 3,087: English reviews
Oslo, Norway
Level Contributor
17 reviews
3 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

KLM gets all my votes! Polite, welcoming and helpful flight attendants. One of them helped me stow my luggage in the compartment above. Flight was on time, take-off and landing were smooth. I am usually nervous when i fly but i slept throughout this short flight - this was a first! I am already looking to book my next flight!

Europe Economy Oslo - Amsterdam
Helpful?
Thank Abena_Ruth
San Jose, California
Level Contributor
19 reviews
2 of 5 bubbles Reviewed 2 days ago NEW

Everything was ok except for their service. Flight attendants will not help you at all to put your luggage in your overhead locker wether it is light. We felt bad seeing a short mother with a baby struggling to put her purse in the overhead locker. The flight attendants were just looking at her and chatted with each other. Good...

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International Economy San Francisco - Copenhagen

Helpful?
Thank Jo A
Shenzhen, China
6 reviews
5 of 5 bubbles Reviewed 2 days ago NEW

The flight on KLM from/to Singapore to Bali was great. They used new Boeing 777-300 planes...They seats were comfortable and each had in seat entertainment centers. The staff was friendly and professional. The food served was good and was local cuisine considering it was connecting flight from Amsterdam. I would fly on KLM again on my next trip if they...

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Asia Economy Singapore - Denpasar

Helpful?
Thank cjberes
Lawrenceville, Georgia, United States
Level Contributor
255 reviews
84 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

Very well run flight. Not too many announcements from the cockpit, food in business class was very good and the service quite attentive. All in all - a very good flight that landed 5 min early. :)

International Business Class Atlanta - Amsterdam
Helpful?
Thank Stephanie D
Alesund, Norway
Level Contributor
9 reviews
3 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Allways liked this company so never been disepointed :) Food is ok, sometime very good but not allways. Service is great too :)

International Economy Alesund - Bogota
Review collected in partnership with Sky-tours

Helpful?
Thank Garboni71
Carolina, Puerto Rico
Level Contributor
427 reviews
67 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW

Flight from Amsterdam to Abu Dhabi was terrific with KLM. We were notified the night before that our flight from Abu Dhabi was cancelled and to sit tight and we would be rescheduled. We spent about 90 minutes on the phone with Delta and each time they assured us there was NOT a cancellation with KLM... our flight to Amsterdam...

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International Economy Abu Dhabi - Amsterdam

Helpful?
Thank gary c
Helsinki, Finland
Level Contributor
9 reviews
2 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

I have flied several times with KLM and always enjoyed. Always has been good spirit, perfect English and in time. Last week i joined to flying blue program to get extra baggage allowance and free lounge access after frequent flying. KLM airport is good for transferring flights. It generally takes 5-15 minutes to get into departing terminal from arriving plane.

Europe Economy Amsterdam - Helsinki
Helpful?
Thank hammer154
The Hague, The Netherlands
Level Contributor
1,308 reviews
635 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

This review covers a KLM return flight AMS-DEL business class on one of their Jumbo 747s. These wonderful planes are slated to be taken out of service around 2020 ... but we love them for their calm and controlled flying style, for their speed and for the lovely intimate business class cabin on the 2nd floor ... recognizable from the...

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International Business Class Amsterdam - New Delhi

Helpful?
Thank Hermes_NL
More ▾
Level Contributor
466 reviews
88 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW via mobile

It was my first time flying with them on route to iceland. The check in at Klia was seemless and fast. They were punctual. The flight was uneventful. The seating was average and service is not bad. The air hostess were pleasant and helpful. The leg space was standard but it was a bit uncomfortable for me as l have...

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International Economy Kuala Lumpur - Amsterdam

Helpful?
Thank JamesKMTan
Den Haag
Level Contributor
72 reviews
10 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

This is a circular flight Amsterdam-Bogota-Cali-Amsterdam. So on the way back from Bogota to Amsterdam, you fly half an hour in the wrong direction and spend about an hour in the plane on the tarmac in Cali before flying to Amsterdam. From Bogota to Amsterdam therefore takes about 2 hours longer than from Amsterdam to Bogota. The service on board...

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International Economy Amsterdam - Bogota

Helpful?
Thank PieterDH
See travel tips for airlines
“Prepare to put your handcarry luggage in the overhead locker yourself.”
 of 5 bubbles joa602, 2 days ago | Read review
“I would bring own headsets.”
 of 5 bubbles cjberes, 2 days ago | Read review
“Of course if your tall you need to get better seats. 180 and up can be hard on long flights”
 of 5 bubbles Garboni71, 2 days ago | Read review
“The 2nd floor business class cabin of the 747s is fantastic”
 of 5 bubbles Hermes_NL, 3 days ago | Read review
“From Bogota to Amsterdam, you'll have a stop in Cali”
 of 5 bubbles PieterDH, 3 days ago | Read review
Show next 5 travel tips 5 of 10
About KLM Royal Dutch Airlines
The national flag carrier of the Netherlands, KLM (KL) is headquartered in Amstelveen near the airline's hub at Amsterdam Airport Schiphol (AMS). A member of the SkyTeam alliance, KLM flies non-stop to about 130 destinations in about 70 countries. This includes points across Europe, as well as cities in Africa, Asia, Australia, the Caribbean, the Middle East, North America and South America. The airline's aircraft feature a three-cabin configuration: Business Class, Economy Comfort Class and Economy Class. On long-haul flights, the Business Class (known as World Business Class) features lie-flat seats.
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