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JetBlue


12,830 reviews
Headquarters: 27-01 Queens Plaza N, Long Island City, NY 11101 +1 800-538-2583 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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12,830 Reviews from our TripAdvisor Community

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12,830 reviews from our community

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Showing 11,942: English reviews
Hollywood, Florida
Level 4 Contributor
33 reviews
5 helpful votes
Reviewed yesterday
NEW
via mobile

Such a difference to be able to fly from Ft.Lauderdale rather thsn crazy Miami airport! JetBlue leaves early afternoon, arriving early evening- in time to go out for dinner. The return flight leaves at the crack of dawn- but the new international terminal gets you out within half an hour of landing.

Date of travel: December 2018
Caribbean Economy Fort Lauderdale - Bridgetown
Helpful?
Thank Gildilox
Washington DC, District of Columbia
Level 6 Contributor
170 reviews
56 helpful votes
Reviewed yesterday
NEW

Was heading to Florida for the Christmas holiday and flew on the afternoon of Dec 23 (a Sunday) from DCA to JAX. It is a fairly short flight, and therefore a smaller jet. We left and arrived on time and I was very comfortable in coach, especially since I had no neighbor. As always, JetBlue offers free WiFi, a good...

Date of travel: December 2018
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Domestic Economy Washington DC - Jacksonville

Helpful?
Thank asiganamadrid
Caguas, Puerto Rico
Level 6 Contributor
41 reviews
7 helpful votes
Reviewed yesterday
NEW
via mobile

We’ve fly before with JetBlue within the US and the experience has always been great. This was our first trip with them outside US and the experience was just as great. This has turned to our first option whenever we have to fly.

Date of travel: August 2018
Caribbean Economy San Juan - Punta Cana
Helpful?
Thank Milidf
San Diego, California
Level 6 Contributor
135 reviews
52 helpful votes
Reviewed yesterday
NEW

How is it we've never flown JetBlue before? They were wonderful! Efficient, professional, knowledgeable staff, comfortable seats with more legroom than we've had before in Economy and free wi-fi! We had a great flight!

Date of travel: January 2019
Domestic Economy Fort Lauderdale - San Diego
Helpful?
Thank penguinprof
Level 4 Contributor
33 reviews
4 helpful votes
Reviewed yesterday
NEW

Experienced well run airline. Not terribly plush but with more room seating quite comfortable for a tall passenger on a 5+ hour flight and reasonably priced.

Date of travel: December 2018
Domestic Economy Las Vegas - New York City
Helpful?
Thank Michael R
Buena Park, California
Level 6 Contributor
116 reviews
13 helpful votes
Reviewed yesterday
NEW

I enjoy flying Jetblue because of their prices and their service. We went from Long Beach, CA to Boston MA, and then on to Richmond, VA. On the LB to Boston flight flight the seats were not very comfortable. My wife and I both thought our seats were hard and compressed with the front of the seat pressing up into...

Date of travel: January 2019
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Domestic Business Class Long Beach - Richmond

Helpful?
Thank dmhn
Level 2 Contributor
5 reviews
2 helpful votes
Reviewed yesterday
NEW
via mobile

I was very happy that we upgraded to the even more space option in both directions but was pleasantly surprised that entertainment and snacks were included. While the staff were pleasant I’m still cranky that I was charged again at the airport at Tampa for the upgrade although I showed them the receipt for the payment (apparently that didn’t mean...

Date of travel: January 2019
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Domestic Economy Tampa - Newark

Helpful?
Thank Cruiser791396
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

This is only my fourth trip on JetBlue but I’m hooked just love the airline and service. The kettle chips are to die for. Comfortable seats and tv selection for entertainment is more than adequate.

Date of travel: January 2019
International Economy Nassau - Atlanta
Helpful?
Thank Islandlovetravel
Staten Island, New York, United States
Level 5 Contributor
67 reviews
10 helpful votes
Reviewed yesterday
NEW
via mobile

I’m scared to fly. The only airline I try to fly with on the off chance I do travel is JetBlue. Very professional and kind.

Date of travel: January 2019
Domestic Economy Newark - Orlando
Helpful?
Thank Jan21d
Hudson, Massachusetts
Level 5 Contributor
65 reviews
25 helpful votes
Reviewed yesterday
NEW

One hour flight turned out to be near 3 hours as the plane needed to be deiced. BWI seemed to be working at a snail's pace as we started as #6 in line and it took over an hour and a half to get the process started. In the mean time the Captain and the Flight Attendant kept us informed...

Date of travel: January 2019
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Domestic Economy Baltimore - Boston

Helpful?
Thank Tethier919
See travel tips for airlines
“Never have had a bad experience with Jet Blue.”
Tethier919, yesterday | Read review
“Book Early!!”
JLN29OT, yesterday | Read review
“Book early for JetBlue they fill up fast because they are a wonderful airline.”
debrad328, yesterday | Read review
“Travel Mint if you can it is the best.”
407terrih, 3 days ago | Read review
“You can fly blue plus if you like since it's more for not that much”
elliotf853, 3 days ago | Read review
Show next 5 travel tips 5 of 10
JetBlue Baggage Fees
  • Domestic United States
    • 1st Bag: $25
    • 2nd Bag: $35
    • 3rd Bag: $100
    • Each bag maximum 50 lb/23 kg
  • United States to Mexico
    • 1st Bag: $25
    • 2nd Bag: $35
    • 3rd Bag: $100
    • Each bag maximum 50 lb/23 kg
More ▾
About JetBlue
JetBlue Airways (B6) is a New York-based low-cost carrier. It flies non-stop to more than 85 destinations within the United States, as well as other points in North America, the Caribbean and South America. The airline's primary operating base is located at New York's John F. Kennedy International Airport (JFK). Focus cities include Fort Lauderdale – Hollywood Int'l Airport (FLL), Boston's Logan International Airport (BOS), Long Beach Airport (LGB), San Juan's Luis Muñoz Marín Int'l Airport (SJU) and Orlando International Airport (MCO). Its fleet is primarily configured with just an Economy Class cabin, however, two-cabin service is available on a limited number of routes. JetBlue is not a part of any major airline alliance, but it does have codeshare arrangements with more than 35 other airlines.

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