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JetBlue Airways


4.5 of 5 stars
753 Reviews
Headquarters: 27-01 Queens Plaza N, Long Island City, NY 11101 +1-800-538-2583 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 449
    Excellent
  • 171
    Very good
  • 58
    Average
  • 32
    Poor
  • 43
    Terrible
Only airline to travel on

Use Jetblue exclusively because of the great service and the ease of booking. There rates are... read more

5 of 5 starsReviewed yesterday
Abert S
,
New Smyrna Beach, Florida
Rating summary
  • 4.5 of 5 stars
    Legroom
    4 of 5 stars
    Seat Comfort
  • 4.5 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 4.5 of 5 stars
    Cleanliness
    4 of 5 stars
    Check-in and Boarding
  • 4 of 5 stars
    Food and Beverage
    4 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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753 Reviews from our TripAdvisor Community

Write a Review

753 reviews from our community

Date | Rating
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English first
New Smyrna Beach, Florida
Level Contributor
86 reviews
16 helpful votes
5 of 5 stars Reviewed yesterday NEW

Use Jetblue exclusively because of the great service and the ease of booking. There rates are reasonable and hav options for baggage. They also have one of the best awards point systems available and truely there is no blackout dates. Cabin service is expected to be top notched and 95% of the time it is. In over 8 years using...

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Domestic Economy Orlando - New York City

Helpful?
Thank Abert S
Manalapan
Level Contributor
7 reviews
1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Nice smooth flight. on time! service was great and snack was served . not much more you need for a 2;30 flight.

Domestic Economy Newark - West Palm Beach
Helpful?
Thank Robert K
san francisco
Level Contributor
93 reviews
59 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I will only fly Jetblue Airlines now. The seats are the only bearable ones in the business now. Also, they still have free snacks, as much as you want, very little stress, and everyone is very helpful. United is a nightmare compared to this airline.

Domestic Economy San Francisco - Syracuse
Helpful?
Thank arises
Poughkeepsie, New York
Level Contributor
78 reviews
217 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

If you are traveling to Fort Myers from Westchester County Airport (as well as the reverse trip), there should only be one choice -- this early-morning flight on JetBlue. My husband and I travel there often with my nearly-97-year-old, wheelchair-bound Mom. Every single trip, JetBlue staff and crew show their care, concern and kindness. Phone reservationists are understanding and helpful,...

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Domestic Economy White Plains - Fort Myers

Helpful?
Thank Tim M
Tampa, Florida
Level Contributor
14 reviews
9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I am very scared of flying and JetBlue so far is the best airline for me. Really enjoyed the possibility of having access to TV and around 30 channels. Even though you do not have time to watch a whole movie because the fly to havana is only 50 min, you will enjoy the services. JetBlue airlines is my preferred...

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Caribbean Economy Tampa - Havana

Helpful?
1 Thank erne900916
New York City, New York
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Staff at airport and on airline were outstanding. Would certainly recommend this airline to others. It was indeed a pleasure experiencing the high level of courtesy of the overall staff, they greeted you on and off the flight with this very contagious smile, as if they are running their own business. Even thought I was not in first class, I...

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Caribbean Economy New York City - Montego Bay

Helpful?
Thank Missmet
Linden, NJ
Level Contributor
60 reviews
44 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I try to fly Jetblue whenever I travel. The seats have more legroom (I am 6 ft tall) and are very comfortable (leather), access to FREE direct tv, unlimited snacks and soft drinks and friendly staff. I have been flying Jetblue for almost 15 years and have never had a bad flight. The airline is always clean and the flight...

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Caribbean Economy New York City - Grenada

Helpful?
Thank glblackjeep
Waimea, Hawaii
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Every summer I fly from LA to Oakland because it's cheaper to fly out of the bay then LA. I love the consistency of Jet Blue, how affordable they are and how small friendly the Long Beach Airport is.

Domestic Economy Long Beach - Oakland
Helpful?
Thank stephdavidhi
Rio de Janeiro, Brazil
Level Contributor
53 reviews
18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Excellent service and customer service culture. Once I dropped my cellular on the waiting area and captain offered himself to go and look for it as I could not deplane. Excellent legroom.

International Economy Bogota - Fort Lauderdale
Helpful?
1 Thank Latintravelervic
Hollywood, Florida
Level Contributor
173 reviews
45 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I fly almost every week. Recently I had a project in NYC and chose Jetblue over other airlines simply because of the ease of getting extra legroom. The standard seat has more legroom than all other standard seats of airlines I have flown so you don't have to upgrade at all. Another plus is that you can get even more...

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Domestic Economy New York City - Fort Lauderdale

Helpful?
Thank Alex080856
See travel tips for airlines
“Listen to the gate agents instructions regarding boarding procedure. Take proper luggage aboard. Be respectful of other passengers”
 of 5 stars aberts2015, yesterday | Read review
“be early and pay a little more for more comfort”
 of 5 stars edh456, 6 days ago | Read review
“They load from the back but I want to sit up front, priority boarding got me luggage space and a seat up front”
 of 5 stars jimmW2615KK, 6 days ago | Read review
“EMS - Even More Space seats are a must upgrade!”
 of 5 stars paulwU7208OE, 1 week ago | Read review
“At JFK pay for the Even More Speed”
 of 5 stars DavidLINY, 1 week ago | Read review
Show next 5 travel tips 5 of 10
JetBlue Airways Baggage Fees
  • Domestic United States
    • 1st Bag: $20
    • 2nd Bag: $35
    • 3rd Bag: $100
    • Each bag maximum 50 lb/23 kg
  • United States to Mexico
    • 1st Bag: Free
    • 2nd Bag: $35
    • 3rd Bag: $100
    • Each bag maximum 50 lb/23 kg
More ▾
About JetBlue Airways
JetBlue Airways (B6) is a New York-based low-cost carrier. It flies non-stop to more than 85 destinations within the United States, as well as other points in North America, the Caribbean and South America. The airline's primary operating base is located at New York's John F. Kennedy International Airport (JFK). Focus cities include Fort Lauderdale – Hollywood Int'l Airport (FLL), Boston's Logan International Airport (BOS), Long Beach Airport (LGB), San Juan's Luis Muñoz Marín Int'l Airport (SJU) and Orlando International Airport (MCO). Its fleet is primarily configured with just an Economy Class cabin, however, two-cabin service is available on a limited number of routes. JetBlue is not a part of any major airline alliance, but it does have codeshare arrangements with more than 35 other airlines.

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