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JetBlue Airways

4.5 of 5 bubbles
2,898 Reviews
Headquarters: 27-01 Queens Plaza N, Long Island City, NY 11101 +1-800-538-2583 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 1656
  • 812
    Very good
  • 231
  • 91
  • 108
My new airline

Leg room...leg room, in coach no less. Free in flight wifi. Check in was flawless, crew was... read more

5 of 5 bubblesReviewed yesterday
Chuck C
Manassas, Virginia
Rating summary
  • 4.5 of 5 bubbles
    4 of 5 bubbles
    Seat Comfort
  • 4.5 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 4.5 of 5 bubbles
    4.5 of 5 bubbles
    Check-in and Boarding
  • 4 of 5 bubbles
    Food and Beverage
    4 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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2,898 Reviews from our TripAdvisor Community

Write a Review

2,898 reviews from our community

Date | Rating
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English first
Manassas, Virginia
Level Contributor
14 reviews
1 helpful vote
5 of 5 bubbles Reviewed yesterday NEW

Leg room...leg room, in coach no less. Free in flight wifi. Check in was flawless, crew was great, flight was wonderful. Absolutely no complaints!!

Domestic Economy Washington DC - Fort Lauderdale
Thank Chuck C
New York City, New York
Level Contributor
13 reviews
2 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

So easy to fly with Jet Blue. Except they charged $2 for curbside checkin. Are you kidding the ticket wasn't enough? The snacks were very good and the flight was great!

Domestic Economy Hartford - Tampa
Thank lc0425
Riverside, California
Level Contributor
91 reviews
55 helpful votes
1 of 5 bubbles Reviewed yesterday NEW

Let me first start off by saying, the aircraft and cabin crew are far superior to this experience; every cabin crew member I encountered on by outbound and inbound flights were phenomenal! This review is on all of the other practices and my experience with dealing with JetBlue Customer Service Reps as a whole; that being said the seats were...

Domestic Economy Las Vegas - New York City

Thank DS9MW
The Villages, Florida
Level Contributor
309 reviews
90 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Efficient, on time, good service, roomier seats than other airlines. There's just a more comfortable feeling for us on JetBlue flights!

Domestic Economy Boston - Orlando
Thank thaward
Los Angeles, California
Level Contributor
428 reviews
227 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Took JetBlue from LAX to JFK on a red eye and opted to pay for Mint so we would have lie flat seating and hopefully catch some shut eye. LAX counters did NOT have a dedicated line, but I believe this was because we were off peak. Also strange that they do not have a lounge partnership at LAX (you...

Domestic First Class Los Angeles - New York City

Thank Leigth M
Lynn, Massachusetts
Level Contributor
8 reviews
1 helpful vote
4 of 5 bubbles Reviewed yesterday NEW

Easy jet to Santa Clara, Cuba For reasons of the uneasy relations between Cuba and the US, I was prepare to encounter all kind of issues and troubles during the prep-flight from Fort Lauderdale to Santa Clara, Cuba. Jetblue sent me set up with the requirements mandated from the US State Department, I just check mark one of the 14...

Caribbean Economy Fort Lauderdale - Santa Clara

Thank Miguel F
Enfield, Connecticut
Level Contributor
41 reviews
8 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

the departure time was good left from bdl at 11:30 am and arrived in fll 2:30 pm. Comfortable seating, on my return I asked if I could change mt seat and they did.

Domestic Economy Hartford - Fort Lauderdale
Thank Hollywood0653
Bridgetown, Barbados
Level Contributor
93 reviews
16 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

First of all the price was great made you want to travel. The staff were excellent and the plane very comfortable. Was my first flight with them, will use again

International Economy Bridgetown - Fort Lauderdale
Thank Simon P
Boston, Massachusetts
Level Contributor
183 reviews
213 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

The agents at both ends of the trip were very pleasant during check-in, as well as the flight attendants on board. We paid for extra room and more speed to board, which was great on a longer flight. Love the free wi-fi if you have Amazon Prime and the free snacks, which are pretty decent compared to other flights. Overall...

Domestic Economy Boston - Savannah

Thank gwardbeeler
Tampa, Florida
Level Contributor
134 reviews
40 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

This is the airline I prefer to fly. Well maintained and clean aircraft, creature comforts like interactive video screens for each passenger. Super friendly staff. This is an airline that clearly cares about their customers and that is what keeps me coming back.

Domestic Economy Tampa - Los Angeles
Thank Bill M
See travel tips for airlines
“be prepared to pay $20.00 for baggage, bring your own headset. Pack some snacks”
 of 5 bubbles Hollywood0653, 2 days ago | Read review
“Worth it to spend a bit more for the extra space seats and early boarding”
 of 5 bubbles gwardbeeler, 2 days ago | Read review
“if you are handicapped, call their 800 number and they may seat you closer to the front of the plane.”
 of 5 bubbles disneydede19, 4 days ago | Read review
“Your miles never expire, there are no blackout dates and you can pool family miles together. AWESOME!!!”
 of 5 bubbles AshaCudjoe, 4 days ago | Read review
“Plan well in advance for best flight arrangements”
 of 5 bubbles 897deborahl, 5 days ago | Read review
Show next 5 travel tips 5 of 10
JetBlue Airways Baggage Fees
  • Domestic United States
    • 1st Bag: $20
    • 2nd Bag: $35
    • 3rd Bag: $100
    • Each bag maximum 50 lb/23 kg
  • United States to Mexico
    • 1st Bag: Free
    • 2nd Bag: $35
    • 3rd Bag: $100
    • Each bag maximum 50 lb/23 kg
More ▾
About JetBlue Airways
JetBlue Airways (B6) is a New York-based low-cost carrier. It flies non-stop to more than 85 destinations within the United States, as well as other points in North America, the Caribbean and South America. The airline's primary operating base is located at New York's John F. Kennedy International Airport (JFK). Focus cities include Fort Lauderdale – Hollywood Int'l Airport (FLL), Boston's Logan International Airport (BOS), Long Beach Airport (LGB), San Juan's Luis Muñoz Marín Int'l Airport (SJU) and Orlando International Airport (MCO). Its fleet is primarily configured with just an Economy Class cabin, however, two-cabin service is available on a limited number of routes. JetBlue is not a part of any major airline alliance, but it does have codeshare arrangements with more than 35 other airlines.

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