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JetBlue Airways


4.5 of 5 bubbles
3,110 Reviews
Headquarters: 27-01 Queens Plaza N, Long Island City, NY 11101 +1-800-538-2583 Website
Rating summary
  • 4.5 of 5 bubbles
    Legroom
    4 of 5 bubbles
    Seat Comfort
  • 4.5 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 4.5 of 5 bubbles
    Cleanliness
    4.5 of 5 bubbles
    Check-in and Boarding
  • 4 of 5 bubbles
    Food and Beverage
    4 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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3,110 Reviews from our TripAdvisor Community

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3,110 reviews from our community

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Showing 2,825: English reviews
Grenada
1 review
1 of 5 bubbles Reviewed yesterday NEW

After close to two years of being out of home I decided to fly to visit my parents. With their big financial help we joined also my three kids to the trip. But as it seems no family reunion any soon....thank you JetBlue Airways ! We booked 4 round trip tickets from Grenada to Israel with connection in New York....

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International Economy Grenada - Tel Aviv

Helpful?
Thank HagitRoth
Ma.
Level Contributor
60 reviews
17 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

crew was very pleasant and Helpful. Very good to my grandchildren and very caring to all.The trip was smooth and on time. Pilot and co - pilot kept us informed as to where we were over and weather at our destination . Was a very enjoyable trip .A plus for the t.v. and Wi-Fi.Kept the grandchildren occupied.

Domestic Economy Boston - Orlando
Helpful?
Thank Ronald P
Orlando, Florida
Level Contributor
13 reviews
4 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

It's quite the feat to recognize that some of your travel experience on an airline came out good, mostly the negativity is what rules. Very rarely do you hear the positive, its the negative that rules plus the messenger delivering his experience to 20 of his or her's best friends. But there are exceptions, a rarity these days when you...

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Mexico Economy Orlando - Mexico City

Helpful?
Thank EEnriquez
Wayne, New Jersey
Level Contributor
30 reviews
9 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

We have flown on JetBlue several times now and they always seem to get it right. The staff is genuinely friendly and courteous. We flew out Thanksgiving morning at 5:40 AM and they were still friendly. My wife and I compared them to the many other airlines we have flown on and JetBlue seems to get our approval over most...

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Domestic Economy Newark - Orlando

Helpful?
Thank 0825Bert
Herndon, Virginia
Level Contributor
5 reviews
1 helpful vote
5 of 5 bubbles Reviewed 2 days ago NEW

Love flying JetBlue for the extra leg room ($40), but the boarding early comes with that and the TV service is fantastic. Flying over the US you can see TV as though you are at home and there is at least 4 channels for kids to keep busy. Over international air space; choice of 3 Movie channels free of charge.

Caribbean Economy Washington DC - Ponce
Helpful?
Thank dr17a74
Pinellas Park, Florida
Level Contributor
52 reviews
17 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

We booked our flights in the even more class with TSA Precheck. At Tampa Airport we went through security with not taking out laptops or our shoes. The security screening had a dedicated x-ray security screening for Precheck. On our return trip we didn't have to take off our shoes if we showed we were Precheck travelers, but because all...

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Caribbean First Class Tampa - San Juan

Helpful?
Thank Don B
Worldwide
Level Contributor
57 reviews
15 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Good crew, good gate agents. Clean boarding area. Attentive pilot and co-pilot to keeping us informed. On time departure and early arrival.

Domestic Economy West Palm Beach - White Plains
Helpful?
Thank SUNYWorldwide
Worldwide
Level Contributor
57 reviews
15 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Great cabin crew, happy, smiling and attentive. They seemed to go out of their way to be helpful to people. Great airline.

Domestic Economy White Plains - West Palm Beach
Helpful?
Thank SUNYWorldwide
Boston, Massachusetts
Level Contributor
22 reviews
3 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW

I have been using this airline for my travels for a long time and I was surprise while I was waiting for my flight it was delayed 4 hours and I wasn't notified at all. I happen to be notified while being at the airport and I got the email after I was at already there. Now how does a...

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Domestic Economy Boston - Orlando

Helpful?
Thank msd1201
Grove City, Ohio
Level Contributor
20 reviews
2 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Never flew on this airline and I was impressed. The t.v. in each seat with a lot channels was great! Stewardess were very nice. Snack selection was nice. Would definately refer people to fly Jet Blue!

Domestic Economy Cleveland - Fort Lauderdale
Helpful?
Thank Scott K
See travel tips for airlines
“extra legroom is great though a little expensive.”
 of 5 bubbles Cudlinha, 2 days ago | Read review
“We do not find it necessary to pay for more room or premium boarding as we have had no issues in the past.”
 of 5 bubbles 0825Bert, 2 days ago | Read review
“Purchase the extra space for the leg room and second group to board.”
 of 5 bubbles dr17a74, 2 days ago | Read review
“Purchase the even more package with TSA precheck. It will make for a wonderful flight”
 of 5 bubbles 881DonB, 2 days ago | Read review
“My tip will be to keep checking on your flight to make sure you are not surprise that your flight is going to be delayed.”
 of 5 bubbles msd1201, 2 days ago | Read review
Show next 5 travel tips 5 of 10
JetBlue Airways Baggage Fees
  • Domestic United States
    • 1st Bag: $20
    • 2nd Bag: $35
    • 3rd Bag: $100
    • Each bag maximum 50 lb/23 kg
  • United States to Mexico
    • 1st Bag: Free
    • 2nd Bag: $35
    • 3rd Bag: $100
    • Each bag maximum 50 lb/23 kg
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About JetBlue Airways
JetBlue Airways (B6) is a New York-based low-cost carrier. It flies non-stop to more than 85 destinations within the United States, as well as other points in North America, the Caribbean and South America. The airline's primary operating base is located at New York's John F. Kennedy International Airport (JFK). Focus cities include Fort Lauderdale – Hollywood Int'l Airport (FLL), Boston's Logan International Airport (BOS), Long Beach Airport (LGB), San Juan's Luis Muñoz Marín Int'l Airport (SJU) and Orlando International Airport (MCO). Its fleet is primarily configured with just an Economy Class cabin, however, two-cabin service is available on a limited number of routes. JetBlue is not a part of any major airline alliance, but it does have codeshare arrangements with more than 35 other airlines.

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