We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jet2.com


16,316 reviews
Headquarters: Dart Group PLC Leeds Bradford International Airport, Leeds LS19 7TU England 011 44 800 408 1350 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
Add Photo Write a Review

16,316 Reviews from our TripAdvisor Community

Write a Review

16,316 reviews from our community

Filter reviews by popular destinations:
All reviews Manchester Leeds London East Midlands Birmingham Newcastle upon Tyne Glasgow Alicante Palma de Mallorca Edinburgh Faro Malaga Tenerife Lanzarote Las Palmas de Gran Canaria
Traveler rating
Cabin
  • (16,182)
  • (0)
  • (0)
  • (0)
Route
  • (15,863)
  • (300)
  • (17)
  • (2)
  • (0)
  • More
Language
  • More
Showing 16,188: English reviews
Tamworth, United Kingdom
Level 4 Contributor
26 reviews
3 helpful votes
Reviewed yesterday
NEW
via mobile

From beginning to end the service we received from Jet 2 was excellent. The staff at check in were helpful and friendly. This was followed through as we embarked on the plane. The plane was clean and there was plenty of leg room. We had no sooner taken off and the drinks and snack trolley was brought round. There was...

More 
Europe Economy Birmingham - Faro

Helpful?
Thank Jayne J
Level 3 Contributor
11 reviews
4 helpful votes
Reviewed yesterday
NEW

This was my second time flying with Jet2.com ,i am a very nervous flyer ,,and the cabin crew were fantastic in helping me to relax and enjoy the flight ,the captain kept us informed of any changes ,which was reassuring ,i would highly recommend jet2.com and jet2 holidays to anyone the experience for me was very good ,i can't wait...

More 
Europe Economy East Midlands - Reus

Helpful?
Thank Jason Kevin M
liverpool
1 review
Reviewed yesterday
NEW
via mobile

Jet2’s ground staff in both Manchester and menorca are amazing. Very polite and happy and extremely helpful. Couldn’t fault the ground staff one but. Shame the same can’t be said for the cabin crew onboard. Hardly smile, it’s like everything is a hassle to them. They ignore passengers and talk amongst themselves a great deal. One staff member my husband...

More 
Europe Economy Manchester - Menorca

Helpful?
Thank toptoffee
Larkhall, United Kingdom
Level 5 Contributor
79 reviews
39 helpful votes
Reviewed yesterday
NEW

Always fly with Jet2 holidays, as they have the best baggage weight. The staff are always friendly and courteous, while providing an efficient service. My recent return flight from Tenerife had very friendly staff and they were pleasant to chat with, while still providing a great service to others.

Europe Economy Glasgow - Tenerife
Helpful?
Thank BevCam17
Halifax, United Kingdom
Level 1 Contributor
4 reviews
Reviewed yesterday
NEW

It was our return flight to Leeds/Bradford, from Pisa, Italy, following a simply wonderful holiday in Lucca. The flight from Pisa was scheduled at 19.55, and passengers were called to gate 22 at 19.10. From 19.10 until 19.50, the assembled passengers were treated to absolutely nothing. Nothing. We all sat, stood, or walked around, in the waiting area, for no...

More 
Europe Economy Pisa - Leeds

Helpful?
Thank Mike H
bham
Level 5 Contributor
63 reviews
17 helpful votes
Reviewed yesterday
NEW

Since taking over from Monarch they have improved the service and experience by providing better,top class service. From booking to check-in quick and efficient. There were plenty of staff to check-in with so waiting time was minimal. Comfortable new planes made flight enjoyable.

Europe Economy Birmingham - Dalaman
Helpful?
Thank anthony b
Belfast, United Kingdom
Level 2 Contributor
6 reviews
7 helpful votes
Reviewed yesterday
NEW

My wife and I have had numerous holidays over the past 30 years , as a family and also as a couple. For these holidays we have used all of the main stream travel companies. This was our first time travelling on a Jet2 holiday. Our most recent holiday was to Salou, Spain on 11th September '18. I would like...

More 
Europe Economy Belfast - Reus

Helpful?
Thank George A
Level 2 Contributor
4 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

The weather in Belfast was extremely windy but the pilot did a great job taking off. The seats are so much more comfortable than Ryanair with a lot more space, the tables are sturdier also than Ryanair. Staff were friendly and helpful, we didn't eat on board so can't comment on food. They didn't weigh bags or measure them in...

More 
Europe Economy Belfast - Zakynthos

Helpful?
Thank Ocorbett
Harrogate, United Kingdom
Level 3 Contributor
12 reviews
18 helpful votes
Reviewed yesterday
NEW

7.45am Monday morning flight to Ibiza. Arrived early thank goodness as the Jet2 Hall had queues backing up to the entrance door! We queued and queued and queued. Then our Flight was called so a Jet2 person had to take us through a side entrance to get us through on time. The return flight a week later we were on...

More 
Europe Economy Leeds - Ibiza

Helpful?
1 Thank soniagibson
Blyth, United Kingdom
Level 6 Contributor
128 reviews
177 helpful votes
Reviewed yesterday
NEW

I have used JET2 many times over the years and never had any problems.I mostly fly from Newcastle to Malaga with them.Crews both in the cabin and on the flight deck are friendly and professional.Aircraft are mostly new 737-800s and perfectly suited for short haul.Only downside like a lot of budget airlines is the creep of "charges" for things that...

More 
Europe Economy Newcastle upon Tyne - Malaga

Helpful?
Thank britne
See travel tips for airlines
“my tip would be always pay for your seats there and back so that you can sit together”
jasonkevinm, yesterday | Read review
“Voice your concerns.”
mikehP6320NO, yesterday | Read review
“Take a cushion to sit on ! seats comfortable but flight was 4 1/2hrs”
anthonyb977, yesterday | Read review
“Book pre booked seats if you want to be guaranteed siting next to your family - we did - others didn't and where split up!!!”
davecole2000, yesterday | Read review
“The only tip is try Jet2 has this was the best flight i have been on”
kaxio, yesterday | Read review
Show next 5 travel tips 5 of 10
About Jet2.com
British low-cost carrier Jet2.com (LS) is headquartered at Leeds Bradford International Airport (LBA). In addition to Leeds, it has seven other operating bases at Alicante–Elche Airport (ACL), Belfast International Airport (BFS), East Midlands Airport (EMA), Edinburgh Airport (EDI), Glasgow Airport (GLA), Manchester Airport (MAN) and Newcastle Airport (NCL). The airline has scheduled passenger and charter flights to about 60 destinations across Europe. As a budget carrier, passengers should expect to pay extra for services such as checked luggage, seats with extra legroom, and onboard meals and alcoholic beverages.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

796 photos of this airline

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (796)
Viewed
View from Window (128)
Viewed
Food and Drink (9)
Viewed
Airport (45)
Viewed
Cabin (31)
Viewed
Our fleet (11)
Viewed
Seat (10)
Viewed
Airline Lounge (3)
Viewed
Onboard Feature (5)
Viewed
Other (554)