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Jet Airways


5,026 Reviews
Headquarters: Siroya Centre Sahar Airport Road, Andheri, Mumbai (Bombay) 400099 India +91-22-3989-3333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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5,026 Reviews from our TripAdvisor Community

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5,026 reviews from our community

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Showing 4,743: English reviews
Level 3 Contributor
10 reviews
11 helpful votes
Reviewed yesterday
NEW

Its very seldom that you get professionalism, courtesy, caring and a real smile all put together... now the Jet Airways Crew some how expresses all these attributes with such ease and such a natural way its truly the best way to get home... for a businessman like me its virtually now my onboard family.... thanks Jet....:)

Domestic Business Class New Delhi - Mumbai (Bombay)
Helpful?
Thank 867pravinm
New Delhi, India
Level 5 Contributor
84 reviews
36 helpful votes
Reviewed yesterday
NEW

Nice way to fly . Love the inflight entertainment which can be watched on your mobile. Good food . Ontime performance every time I travelled . Better Legroom in economy as compared to others. Like the headrest .

Domestic Economy Chennai (Madras) - Mumbai (Bombay)
Helpful?
Thank Aasim110
Mumbai (Bombay), India
1 review
Reviewed yesterday
NEW

The new additional feature in Jet airways flight "Jet Scree" is a very good addition from entertainment prospective

Domestic Economy Mumbai (Bombay) - Udaipur
Helpful?
Thank subhendu72
Mumbai
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed yesterday
NEW

This was the beginning of the family trip and a break from the busy schedule. The flight was very good overall. My daughters were very comfortable. Especially my younger one, as she had a child meal. Overall it was a great experience.

Domestic Economy Mumbai (Bombay) - Bengaluru
Helpful?
Thank Mitesh P
2 reviews
Reviewed yesterday
NEW

One of the most trained and courteous staff. HAve flown it many times before and have always wanted to write about it......Over the other airlines this is definately first choice even if slightly expensive

Domestic Economy Mumbai (Bombay) - New Delhi
Helpful?
Thank 715vinaya
Mumbai (Bombay), India
1 review
Reviewed 2 days ago
NEW

Good service from all staff members and timely take off plus landing. If It had not taken this flight I would have found myself stranded at the Hyderabad Airport.

Domestic Economy Hyderabad - Mumbai (Bombay)
Helpful?
Thank rvidyashankar2000
Thane, India
Level 5 Contributor
53 reviews
9 helpful votes
Reviewed 2 days ago
NEW

It has probably the best loyalty program with partners collaborating for amazing offers. Separate queues for Amex/Platinum members. Better airport terminals used. The flights are decent for short trips and staff is extremely well trained and polite. They have recently introduced a wifi based inflight entertainment service which is still patchy and slow with viewers required to use their own...

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Domestic Economy Mumbai (Bombay) - Bengaluru

Helpful?
Thank Rohanmhn
Mumbai (Bombay), India
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed 2 days ago
NEW

Nice pleasurable trip..good staff polite. boarding was a little late but still well organized and effected in timely landaing

Domestic Economy Mangalore - Mumbai (Bombay)
Helpful?
Thank shettysujit2004
1 review
Reviewed 2 days ago
NEW

The flight was on time and the staff at the airport as well on board were very courteous and friendly. As I was travelling with my mother-in-law who is a senior citizen was assisted to the flight, which was a kind gesture. Will always fly with Jet Airways. Thank you.

Domestic Economy Mangalore - Bengaluru
Helpful?
Thank Jovita D
Chennai (Madras), India
Level 3 Contributor
12 reviews
5 helpful votes
Reviewed 2 days ago
NEW

It's lovely to see an Indian carrier to rapidly become an international airline. It's very difficult also when the competition is among giants. Still Jet airways with its aggressive pricing and excellent service is considered one of my fav airline. My rating is very genuine.

International Economy Chennai (Madras) - Dammam
Helpful?
Thank Azhar89
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See travel tips for airlines
“Book on their website avoid the online travel agents”
867pravinm, yesterday | Read review
“Always keep eyes open for a Jet lurking around”
rvidyashankar2000, 2 days ago | Read review
“recently introduced a pay service for web check in. advised to block early for preferred seats”
Rohanmhn, 2 days ago | Read review
“J Class on this airline is poor value for money.”
sudipc2014, 4 days ago | Read review
“Book your meal in advance. They have option for Kids Meal. The meal is generally made according to taste of kids with add on for sweettooth”
aribis87700, 4 days ago | Read review
Show next 5 travel tips 5 of 10
About Jet Airways
Based in Mumbai, Jet Airways (9W) is the second largest airline in India. It flies non-stop to more than 45 domestic destinations and more than 20 international destinations in 19 countries in Asia, Europe and North America. The airline's primary hub is located at Mumbai's Chhatrapati Shivaji International Airport (BOM). Secondary hubs can be found at Chennai International Airport (MAA), Delhi's Indira Gandhi International Airport (DEL) and Kolkata's Netaji Subhash Chandra Bose International Airport (CCU). The airline's fleet includes aircraft with one-cabin (Economy Class), two-cabin (Première Class, or Business Class, and Economy Class) and three-cabin (First Class, Première Class and Economy Class) configurations.
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