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Garuda Indonesia

6,930 reviews
Headquarters: Soekamo-Hatta International Airport, Cengkareng, Jakarta Indonesia 19120
Thu, 6/6
Thu, 6/13
4.06,930 reviews
Travelers' Choice 2019 Winner
Travelers' Choice 2018 Winner
Travelers' Choice 2017 Winner
Seat comfort
In-flight entertainment (WiFi, TV, movies)
Onboard Experience
Customer service
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Food and beverage
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About Garuda Indonesia

Airline Alliance

Headquarters: Soekamo-Hatta International Airport, Cengkareng, Jakarta Indonesia 19120

Airline Summary

Garuda Indonesia (GA) is Indonesia's flag carrier and a member of the SkyTeam alliance. The airline operates non-stop flights to about 40 domestic destinations and 20 international destinations in 13 countries across Asia, Oceania, the Middle East and Europe. Its fleet include some configured with just Economy Class seating. Other aircraft feature two-cabin configurations (Executive Class, which is Garuda's Business Class product, and Economy Class) and three-cabin configurations (First Class, Executive Class and Economy Class). The airline has hubs at Soekarno–Hatta International Airport (CGK) near Jakarta and Ngurah Rai International Airport (DPS) in Southern Bali.
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Popular mentions
Melbourne - Denpasar
Hi there second time flying to Bali with garuda airlines couldn't speak higher about this company absolutely fantastic, starting from customer service,fantastic staff,fantastic air pilots and stuodist nice food on flight great alcohol just all round flight wouldn't use anyone
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Melbourne - Denpasar
Business Class
The bad - the online booking system. Once our flights were booked, we could not navigate back to update our details online. I tested this again in Bali, and for some strange reason it works there - just not in Melbourne. The bad/OK - Garuda used the Qantas Business Class
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Melbourne - Denpasar
Business Class
Impeccable service, a great choice for mid range business class. Service is up there with Singapore airlines, maybe better. Plane was a bit older than the Singapore airlines flown previously so business class cabin not quite as well appointed. A good value choice though if
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Sydney - Denpasar
This was our first time flying Garuda so we were unsure what to expect . Check in was very straight forward and the Lady at check In was very friendly and Helpful . The Boarding process was very straight forward and we were greeted at the Door of the Plane with Broad Smiles and
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Lombok - Denpasar
I must say as a foreing coustumer that has travel all around the World that your service is the  worst I have ever seen. I tried to book a flight 6 times, 4 by your website and 2 by the call center. Every time the sistem goes down or the person in the call center was compleatly
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Album Categories
All photosTravelerView from WindowFood and DrinkAirportCabinOnboard FeatureSeatAirline LoungeOur fleet
arrivée de nuit à Kupang
Place généreuse au niveau des issus de secours
Il ne faut pas être gros pour circuler dans le couloir central.
Le CRJ est un mono couloir 2+2
La business classe
"Don't bother looking else where cheaper flights have all the add ons."
"No need to bring cushion or blanket it is supplied on board"
"seat near window to take best capture land"
"Window side is nice, but if your flight with B737 and want to go to the toilet easily, I think aisle side would be the best."
"Make sure you check that special meals are ordered before the day."
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