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Etihad Airways


5,455 Reviews
Headquarters: PO Box 35566 Khalifa City, Abu Dhabi 35566 United Arab Emirates +971-02-5990000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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5,455 Reviews from our TripAdvisor Community

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5,455 reviews from our community

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Showing 3,710: English reviews
Kendal, United Kingdom
2 reviews
Reviewed yesterday
NEW

The staff were very pleasant and attentive on both legs of the outward and homeward flights. The connecting times at Abu Dhabi were good with no prolonged waits on both journeys. We flew on the 2045 flight from Manchester and a similar time from Colombo on the return. The only little niggle was that the menu was the same on...

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International Economy Manchester - Colombo

Helpful?
Thank russwinderere
Nairobi, Kenya
Level 6 Contributor
238 reviews
95 helpful votes
Reviewed yesterday
NEW

The service was just excellent on this flight. It went without a hitch. I would definately fly on them agai

International Economy Abu Dhabi - Nairobi
Helpful?
Thank africanman_840
Melbourne, Australia
Level 4 Contributor
46 reviews
66 helpful votes
Reviewed 2 days ago
NEW

I am sorry to say that this was the most uncomfortable flight I have ever taken. The seat in which I sat (10K)was completely worn out and I was forced to use the cushion to sit on as it was so uncomfortable. The service from the crew was passable, but the amenities in the toilet/bathroom were non existent. No toothbrushes,...

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International Business Class Melbourne - London

Helpful?
Thank Frank Z
Orlando, Florida
Level 5 Contributor
57 reviews
5 helpful votes
Reviewed 2 days ago
NEW
via mobile

The service was good not top like emirates but it's very good the price was cheaper then emirates so you get what you pay for the only problem was the leg part of the seats doesn't go all flat so it's a bit annoying the airport lounge was ok but I am sure the new airport lounge will be very...

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International Business Class Abu Dhabi - Male

Helpful?
Thank Alex-Awadi
Louth, United Kingdom
Level 6 Contributor
225 reviews
88 helpful votes
Reviewed 2 days ago
NEW

I have never heard of Etihad airlines until my visit to India. My husband and I were very impressed with the service we recieved both in the business lounge and on the aircraft. Unfortunately I was ill on the return journey so could not take advantage of the treats or food that you offered. I have flown business class with...

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International Business Class Manchester - New Delhi

Helpful?
Thank Valerie T
Level 2 Contributor
6 reviews
2 helpful votes
Reviewed 2 days ago
NEW

It was my first time flying with this airline and was very good quality of service and food.Its a value for money.

International Economy Abu Dhabi - Paris
Helpful?
Thank PRATIK239
Perth, Australia
1 review
Reviewed 2 days ago
NEW

Thank you to the lovely Staff at check in today at Perth Rasheka and RANDA They where both brilliant at helping me with my surprise for my wife on her Big 50th Birthday. They where more excited than me which was great. You are a credit to ETIHAD !!!!

International Economy Perth - Paris
Helpful?
Thank possum062017
Warrington, United Kingdom
Level 4 Contributor
29 reviews
24 helpful votes
Reviewed 3 days ago
NEW

We have had contact with etihad airways coustermer service and been told that thay will only pay for our damaged suitcases, but not the stolen contents as when you book a flight you. Take out there contact that says your contents are not insured. This is so unfair. I would like people to let me know if this is correct...

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International Economy Manchester - Abu Dhabi

Helpful?
1 Thank edmund h
New Delhi, India
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed 3 days ago
NEW

I have no words to describe as how best it is actually. I travelled in the Residence cabin, considered to be superior as on flight, the charming butlers who were in need everytime made my journey throught very best. But, the itenerary cost is very high.

International First Class London - Abu Dhabi
Helpful?
Thank princeguptaniftdelhi
Perth
Level 3 Contributor
15 reviews
19 helpful votes
Reviewed 3 days ago
NEW
via mobile

Cannot fault the service or the professionalism of this airline. Just the best experience that we have ever had.

International Business Class Perth - Frankfurt
Helpful?
Thank Geoffee52
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About Etihad Airways
Based in Abu Dhabi, Etihad Airways (EY) is the second largest carrier in the United Arab Emirates. It operates non-stop flights to about 40 destinations in the Middle East, Asia, Oceania, Europe, Africa, North America and South America. Etihad's aircraft cabins are configured in a variety of ways, and can include The Residence (a three-room suite), First Class Apartment, First Class Suite, Business Studio and Economy Smart Seat. The airline has a First Class Lounge, Premium Lounge and an Arrivals Lounge for use by First Class and Business Class passengers at its hub at Abu Dhabi International Airport (AUH). It operates seven lounges at other airports.

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