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Ethiopian Airlines


1,360 Reviews
Headquarters: Airport Enterprise Building, Addis Ababa Ethiopia +251-116656666 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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1,360 Reviews from our TripAdvisor Community

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1,360 reviews from our community

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Showing 952: English reviews
Nairobi, Kenya
Level 4 Contributor
38 reviews
19 helpful votes
Reviewed today
NEW

I have been warned against eating the food on Ethiopian Arline. I've traveled with EA on a few occasions and was spared food poisoning, but I wasn't so lucky on my last flight. Not only is the food not look appetizing, it was not palatable and I ate only a small portion before giving up and ate only the bread....

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Africa Economy Nairobi - Lagos

Helpful?
Thank Barbara H
Level 3 Contributor
10 reviews
1 helpful vote
Reviewed today
NEW

Nice trip with Ethiopian. Pleasant check in on both legs of journey although difficult to find desk in LAX- mostly due to the unhelpful nature of the people 'working' at the airport- not the Ethiopian staff. Great having 2 bags checked and allowance for 1 carry on. Good selection of movies on both flights and food on board is as...

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International Economy Dublin - Los Angeles

Helpful?
Thank Conor2012
Prague, Czech Republic
Level 4 Contributor
42 reviews
3 helpful votes
Reviewed yesterday
NEW

The flight service was just a little bit worst than KLM, so at all it was good experience to flight with them. But if you can, try to avoid Addis Abeba airport. It is still in reconstruction, long waiting, airport stuff was polite, but restaurant stuff was rude and unpolite. Also there were so many mosquitos, that 2 hours of...

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International Economy Dar es Salaam - Frankfurt

Helpful?
Thank ajkajic
Dubai, United Arab Emirates
Level 6 Contributor
259 reviews
104 helpful votes
Reviewed yesterday
NEW
via mobile

I was a bit surprised by the tired look of the interior, and wasn't looking forward to the 4 hour journey. But as there was only half an aircraft load, I managed to have 3 seats. The crew were great, food average and drop down screens a waste of time. Charging over $400 for an upgrade was too much as...

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Africa Economy Addis Ababa - Lusaka

Helpful?
Thank scd00
Dubai, United Arab Emirates
Level 6 Contributor
259 reviews
104 helpful votes
Reviewed yesterday
NEW
via mobile

I booked this flight purely for the flight timings, having never flown on ET before. The crew was very friendly and can't be faulted. The seats and legroom were adequate, but the inflight entertainment system could do with an update. Overall, not a bad flight and no real grumbles, apart from the expensive cost to upgrade at the airport.

International Economy Dubai - Addis Ababa
Helpful?
Thank scd00
Johannesburg
Level 4 Contributor
26 reviews
4 helpful votes
Reviewed yesterday
NEW

I have flown Ethiopian for many years now, and their Network and on Board service is great-The disaster is at Bole International Airport. There's just a whole lot of confusion there, staff are clueless about whats going on, Wifi is bad, and the restaurant services at the Airport are ridiculous, not to mention the toilet situation there. The Airline itself...

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International Economy Johannesburg - New Delhi

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Thank tumelo2015
New Delhi, India
1 review
Reviewed yesterday
NEW

i will never ever travel on this airline again! the worst aircraft where everything was falling apart! no entertainment system! air conditioning not functioning! foot rests not working! seats broken! dirty! very bad food but that was the least of the issues at least the crew smiled through it all...! on the return flight we were connecting, with my mom...

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International Business Class New Delhi - Addis Ababa

Helpful?
Thank torajivahuja
Ballito, South Africa
Level 6 Contributor
83 reviews
13 helpful votes
Reviewed 2 days ago
NEW
via mobile

Flew return from Durban to Manila in July 2017. Airline tickets were booked effortlessly online in January 2017 with no complications. The process of booking, preflight check in, boarding, baggage handling and collection and service on board the aircraft was value for money. It is however unfortunate that the airline will terminate it's Durban route in August 2017 and flying...

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International Economy Manila - Durban

Helpful?
Thank Jeffthehangman
Lusaka Province, Zambia
Level 3 Contributor
24 reviews
4 helpful votes
Reviewed 2 days ago
NEW
via mobile

I only read reviews of this airline AFTER booking my tickets and obviously it was too late to cancel. Flight from Lusaka to Addis wasn't he best. We had rude/disinterested/tired looking airhostesses and the toilets weren't very clean. Not much leg room either. I think it was one of their older planes. Connecting flight from addis to znz was GREAT...

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Africa Economy Lusaka - Zanzibar Island

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Thank yiluna k
Level 2 Contributor
9 reviews
Reviewed 3 days ago
NEW
via mobile

The plane is dirty. Food is horrible. Not enough variety on drinks. When you do get something to drink it's hot. We were on a 12hour 50 minute flight from Addis Ababa to Kuala Lumpur, the entertainment system did not work for those 12h50min flight. The seats are stained and smelly. As for the airport. The worst airport experience ever

International Economy Cape Town Central - Kuala Lumpur
Helpful?
Thank Sandra M
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See travel tips for airlines
“EA has good fares, but I would pay more for decent food and smooth transition in the airport which was chaotic.”
BarbaraH445, today | Read review
“Airlines are good, but avoid Addis Abeba airport”
ajkajic, yesterday | Read review
“Check the areoplane and avoid the 737 if you want to sleep or even be comfortable”
cathykukard, 5 days ago | Read review
“Book on the dreamliner 787s. They are fairly new and better equipped.”
Shehwaz, 1 week ago | Read review
“When you are staying over in Addis request to checked in at the Friendship Hotel. This is a very good hotel.”
gerhardusp2015, 1 week ago | Read review
Show next 5 travel tips 5 of 10
About Ethiopian Airlines
Ethiopian Airlines (ET) is the flag carrier of the country of Ethiopia and a member of the Star Alliance. The airline flies non-stop to 20 domestic destinations and more than 80 international destinations. This includes about 50 destinations elsewhere in Africa, as well as points in Europe, Asia, North America and South America. Most of the airline's fleet features a two-cabin configuration: Cloud Nine, which is the company's Business Class, and Economy Class. Some of its smaller planes are configured with only Economy Class seating. Ethiopian's head office and operational hub is located at Addis Ababa Bole International Airport (ADD).
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