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Ethiopian Airlines


3.5 of 5 stars
455 Reviews
Headquarters: Airport Enterprise Building, Addis Ababa Ethiopia +251-116656666 Website

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Visitor rating
  • 100
    Excellent
  • 165
    Very good
  • 98
    Average
  • 46
    Poor
  • 46
    Terrible
Good flight from Nairobi to Addis Ababa.

I don't ever recall flying with Ethiopian Airlines before so this short hop from Nairobi to Addis... read more

4 of 5 starsReviewed 3 days ago
Eyekaytoo
,
Leverkusen, Germany
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 3.5 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
  • 3.5 of 5 stars
    Cleanliness
    3.5 of 5 stars
    Check-in and Boarding
  • 3.5 of 5 stars
    Food and Beverage
    3.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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455 Reviews from our TripAdvisor Community

Write a Review

455 reviews from our community

Date | Rating
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English first
Leverkusen, Germany
Level Contributor
668 reviews
273 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I don't ever recall flying with Ethiopian Airlines before so this short hop from Nairobi to Addis Ababa was a new experience for me. I have to say that it didn't start so well. My attempt to get my local colleague to join me for a pre-flight drink in the Lufthansa/Star Alliance lounge failed. I needed to have Senator status...

More 
Africa Business Class Nairobi - Addis Ababa

Helpful?
Thank Eyekaytoo
Level Contributor
10 reviews
3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was the first time that me and my friends where travelling with a non-European airline. Adding to this we had a layover (both inbound and outbound) and where not sure what to expect and feared for our luggage. We surely weren't disappointed. Planes were punctual and check ins and baggage retrieval went smoothly. In flight service was great with...

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International Economy Rome - Johannesburg

Helpful?
Thank Nathan G
County Durham, United Kingdom
Level Contributor
11 reviews
3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We (family of 2 adults and 3 children aged 17,14 and 11) recently flew from Heathrow to Mombassa via Addis Ababa. This included a long flight lasting 6 hours and a shorter one of 2 hours with a stop over of a few hours. Check in at Heathrow was a little chaotic as having never flown from there before we...

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International Economy London - Mombasa

Helpful?
Thank bugbummum
Budapest, Hungary
Level Contributor
24 reviews
16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have travelled with Ethiopian Airlines from Frankfurt to Victoria, Seychelles via Addis Abeba in Business Class. Our flight was operated with Boeing 777-200 ER. The seats are very comfortable, with 180 lie flat. The meal was also very delicious. The Personal was very friendly and productive. I could only proffer it.

International Business Class Frankfurt - Addis Ababa
Helpful?
Thank Tamas S
Nairobi, Kenya
Level Contributor
63 reviews
23 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Flew the Dublin-Nairobi route in May with a less busy Addis transit. The food on both legs was poor - ET seems not bother heeding this from yours truly and multiple other reviewers. They plan to open a 100,000 meals/day catering unit in Addis soon - God help us if its the same 'master chef' - please get someone in...

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International Economy Dublin - Nairobi

Helpful?
Thank Gerry M
Nairobi, Kenya
Level Contributor
4 reviews
1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I thought travel was just any other on 'to do things' but this changed with the experience on Ethiopian Airlines. The reception highly and warmly welcoming, the travel instructions well communicated, the take-off very smooth, meals on the way delicious and the journey was the best experience i have ever had. I could not wait longer to enroll for Sheba...

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Africa Economy Nairobi - Lome

Helpful?
Thank emilywV2407NE
Paris, France
Level Contributor
73 reviews
18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Travelled in business class between EBB and ARN. Very nice service and food. The EThiopian (Cloud Nine) lounge in ADD is very good and you can easily spend several hours there in transit: comfort, food and drinks when the rest of the airport is messy and crowded. The lounge has a real added value. I really enjoyed that on the...

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International Business Class Entebbe - Stockholm County

Helpful?
Thank Duncan T
Harare, Zimbabwe
Level Contributor
115 reviews
27 helpful votes
3 of 5 stars Reviewed 1 week ago

I find them a tad careless and only use it when I have no choice as was the case here. Old plane, staff a bit careless, all in all a mediocre experience made worse by the strange atmosphere at Bole Airport.

North Africa Economy Harare - Juba
Helpful?
Thank Kudzai M. M
Dublin, Ireland
Level Contributor
5 reviews
4 helpful votes
4 of 5 stars Reviewed 1 week ago

Flew with Ethiopian for a family holiday to California in Jul 2016 as they were approx 25% cheaper than any other airline operating Dublin-LAX. The 787 was comfortable (for economy) with a modern in-seat entertainment system. The service was good and friendly. The food was basic but fine (middle of the road airline food), but with the bonus of no...

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International Economy Dublin - Los Angeles

Helpful?
3 Thank p3000
St. Albert, Canada
Level Contributor
181 reviews
27 helpful votes
5 of 5 stars Reviewed 1 week ago

The service with Ethiopian Airlines was super. We were lucky to fly on the new Boeing 787 out of Johannesburg. The entire experience was wonderful. The airline staff were top notch. The Boeing Dreamliner 787 is a wonderful aircraft.

Africa Business Class Johannesburg - Addis Ababa
Helpful?
Thank Kenn J
See travel tips for airlines
“Avoid Addis transit at peak morning and evening rush hours. Use any alternatives for better food.”
 of 5 stars 90GerryM, 4 days ago | Read review
“Booking is conveniently done in Nairobi and online- so no travel hassles!”
 of 5 stars emilywV2407NE, 5 days ago | Read review
“If possible try to get on to the Boeing Dreamliner 787 because it is one of the best flight ever”
 of 5 stars kennj596, 1 week ago | Read review
“Comfortable and friendly staff personality”
 of 5 stars wafirmanagement, 1 week ago | Read review
“eye masks for overnight journeys! They are very good with children”
 of 5 stars ClMoor, 1 week ago | Read review
Show next 5 travel tips 5 of 10
About Ethiopian Airlines
Ethiopian Airlines (ET) is the flag carrier of the country of Ethiopia and a member of the Star Alliance. The airline flies non-stop to 20 domestic destinations and more than 80 international destinations. This includes about 50 destinations elsewhere in Africa, as well as points in Europe, Asia, North America and South America. Most of the airline's fleet features a two-cabin configuration: Cloud Nine, which is the company's Business Class, and Economy Class. Some of its smaller planes are configured with only Economy Class seating. Ethiopian's head office and operational hub is located at Addis Ababa Bole International Airport (ADD).
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