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Emirates


45,565 reviews
Headquarters: PO Box 686, Dubai United Arab Emirates 011 971 600 555555 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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45,565 Reviews from our TripAdvisor Community

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45,565 reviews from our community

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Showing 29,002: English reviews
Cairo, Egypt
Level 5 Contributor
74 reviews
25 helpful votes
Reviewed today
NEW
via mobile

On flight EK928 now, seat 7D defected, as many time when I travel seats are in poor condition and not well maintained. Service is getting sloppy and not taking care of passengers basic service. Forgot my welcome drink offering, no one checking for refills. Value against money is becoming less. Emirates Airline, you need to get things back to where...

Date of travel: January 2019
More 
International Business Class Cairo - Dubai

Helpful?
Thank buffoloo
Southampton, United Kingdom
Level 3 Contributor
14 reviews
1 helpful vote
Reviewed today
NEW

I have flown with Emirates before and they consistently appear to be one of the best. It's always clean and the staff are obviously well trained and give a professional service with a smile. The food/entertainment is also up to a high standard. Given the choice I would always be very happy to travel with this airline.

Date of travel: January 2019
International Economy London - Male
Helpful?
Thank Bernbish03
Nairobi Region, Kenya
Level 1 Contributor
3 reviews
Reviewed today
NEW
via mobile

Best Economy class have ever had.The legroom very excellent,and good customer service from their professional cabin crew.I will always use your service.

Date of travel: April 2018
International Economy Nairobi - Dubai
Helpful?
Thank Evelynmwende
Level 2 Contributor
9 reviews
3 helpful votes
Reviewed yesterday
NEW
via mobile

Well organised comfortable flights between Adelaide and Geneva via Dubai. Aircraft was spacious and not full so had room to spread out. Staff were friendly, courteous and relaxed. Food was great. I'll fly Emirates again

Date of travel: January 2019
International Economy Adelaide - Canton of Geneva
Helpful?
Thank Lynn R
Dubai, United Arab Emirates
Level 4 Contributor
19 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

I have flown Emirates for almost 10 years now. In 2017 i already drifted towards Qatar Airways because of their impecable service and comfortable flights. Then the unfortunate ban happened and I went back to Emirates because of their non stop flights between Dubai and the US. Every flight with them just gets a little worse. Flight attendants get snobby,...

Date of travel: November 2018
More 
International Business Class Houston - Dubai

Helpful?
Thank sophiakruppa23
Melbourne, Australia
Level 6 Contributor
689 reviews
349 helpful votes
Reviewed yesterday
NEW

The A380 is a comfortable plane with decent legroom- until the person in front reclines their seat and your tv is right in your face. The ICE entertainment system is good but not recent releases. Food was good, all choices available. Slow drinks service though.

Date of travel: January 2019
International Economy Dubai - Melbourne
Helpful?
Thank Kerryn72
Level 4 Contributor
27 reviews
16 helpful votes
Reviewed yesterday
NEW
via mobile

Best economy class service I have ever experienced. Great staff, excellent food, and a great selection of entertainment.

Date of travel: January 2019
International Economy New York City - Dubai
Helpful?
Thank Cmrudolph01
Level 1 Contributor
4 reviews
Reviewed yesterday
NEW

My wife and I flew from Singapore to Brisbane with Emirates and were extremely disappointed with the quality, comfort and service provided. The bulkhead above us rattled incessantly for the entire trip, and trying to watch a movie was impossible because the monitor screen had a split in it so everything appeared to be two images stitched together. When our...

Date of travel: January 2019
More 
International Economy Singapore - Brisbane

Helpful?
Thank MCCCCLXIV
Sterling, Virginia
1 review
1 helpful vote
Reviewed yesterday
NEW

Comfortable flight. Professional crew service. Good food. Worth the money. Also, the Airbus A380 can be enjoyed from DC to Dubai. Very good collection of entertainment.

Date of travel: June 2018
International Economy Washington DC - Kolkata (Calcutta)
Helpful?
1 Thank priyankarr2019
Thonon-les-Bains, France
Level 5 Contributor
51 reviews
41 helpful votes
Reviewed yesterday
NEW
via mobile

The first and last time on Emirates. Night flight on A 380 from Paris to Dubai Dinner served 3 hours after take off when its time to sleep. 2 tv screens non working and not being repaired. (Strange to see the hostess asking a passenger for a smartphone with torch to be able to have a look under the seats...

Date of travel: October 2018
More 
International Economy Paris - Dubai

Helpful?
Thank fxb74420
See travel tips for airlines
“If you can afford the supplement then always try for extra leg room.”
Bernbish03, today | Read review
“Enjoy the Airbus A380!!!”
priyankarr2019, yesterday | Read review
“Best equals to take their Fist Class, of course”
46martinb, yesterday | Read review
“Relax and enjoy - business class. Very good airline.”
lees499, yesterday | Read review
“Book seats and special requests in advance via the app, website or direct to the airline.”
pajoph57, yesterday | Read review
Show next 5 travel tips 5 of 10
About Emirates
United Arab Emirates-based Emirates (EK) is the largest airline in the Middle East and one of the country's two flag carriers. The airline operates non-stop flights to more than 140 destinations in 78 countries from its hub at the Dubai International Airport (DXB). It is one of just a few airlines that flies to six continents. The airline's fleet of aircraft consists primarily of three-class cabin configurations (First Class, Business Class and Economy Class) as well as some two-class aircraft (Business Class and Economy Class). Within its First Class cabin, there are several types of seating, including suites, flat beds and sleeper seats. Emirates operates 33 Emirates Lounges for First Class passengers, Business Class passengers and Skyward Gold members.
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