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Emirates


4.5 of 5 bubbles
11,034 Reviews
Headquarters: PO Box 686, Dubai United Arab Emirates +971-600-555555 Website
Rating summary
  • 4 of 5 bubbles
    Legroom
    4 of 5 bubbles
    Seat Comfort
  • 4.5 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 4.5 of 5 bubbles
    Cleanliness
    4.5 of 5 bubbles
    Check-in and Boarding
  • 4.5 of 5 bubbles
    Food and Beverage
    4.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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11,034 Reviews from our TripAdvisor Community

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11,034 reviews from our community

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Showing 6,711: English reviews
Thane, India
Level Contributor
13 reviews
5 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

I flew from New York to Mumbai by Emirates on November 19. 2016. The quality of food and the attention given to each passenger was amazing. Hats off to the crew for their service.

International Economy New York City - Mumbai (Bombay)
Helpful?
Thank AnilNemani2015
Glasgow, United Kingdom
Level Contributor
33 reviews
4 helpful votes
2 of 5 bubbles Reviewed yesterday NEW

So, my flight was fine. There are lots of great things to say about Emirates. The food is great, the on-flight entertainment is great and the service is usually great. HOWEVER... This time, my flight was delayed due to fog in Dubai not allowing us to land, not Emirates fault. This however caused me (and my luggage) to be struggling...

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International Economy Glasgow - Kuwait City

Helpful?
Thank Darrens1994
Amsterdam, The Netherlands
Level Contributor
273 reviews
27 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

I went for 7 days business to Sydney with step over in Dubai. The service and the friendly staff members amazed me. Perfect organized fantastic food. The drinks they offered in Business class where fantastic. Good wines. The full equipped bar in the back of the plan with highly trained staff to prepare cocktails and nice drinks. The business lounge...

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International Business Class Amsterdam - Sydney

Helpful?
Thank Frank v
Dubai, United Arab Emirates
Level Contributor
4 reviews
2 helpful votes
1 of 5 bubbles Reviewed 2 days ago NEW

This is the second out of maybe 5 times I traveled with emirates that i have a problem the first problem i was traveling with my 4 year old at that time and they gave us two seats which are very far away from each other i complained and they said that they could not do anything, keep in mind...

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International Economy Dubai - Male

Helpful?
Thank yassirabdul
Level Contributor
6 reviews
3 of 5 bubbles Reviewed 2 days ago NEW

I had good flight to Dubai then plane was held up for ages on tarmac due to technical fault. Eventually we got off missing our connecting flight. We had to queue for ages no seats, no water offered in middle of night in Dubai. A mother with two small children was not given any priority at all. You then had...

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International Economy London - Adelaide

Helpful?
Thank B E
Daytona Beach, Florida
Level Contributor
37 reviews
4 of 5 bubbles Reviewed 2 days ago NEW

Went for a trip to Australië and used Emirates because they where the cheapest and quickest. I got a exit row on both flights without paying extra for choosing a seat at booking. The food and entertainment was very good even for economy

International Economy Dusseldorf - Sydney
Helpful?
Thank Arjanco
Level Contributor
58 reviews
20 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

Flew first class from Milan to Dubai and then from Dubai to San Francisco. Have never had a better airline experience. From the lounges in Milan and Dubai, the aircraft, and the employees, everything was perfect. Best first class experience I have ever had. The hard product on the A380 was stunning. The food and beverage were exceptional. For wine...

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International First Class Milan - San Francisco

Helpful?
Thank John H
2 reviews
1 of 5 bubbles Reviewed 3 days ago NEW via mobile

I was there for 19 hours in Dubai airport waiting for a connection flight without being offered free lounge, hotel or even a quiet place to rest. Customer service staff are afraid of going the extra mile to help, simply because their superiors are tight and cheap. Airport restaurants are unreasonably over-priced (including fast food restaurants). No adequate places to...

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International Economy Dubai - Khartoum

Helpful?
Thank Haytham M
Level Contributor
8 reviews
2 helpful votes
2 of 5 bubbles Reviewed 3 days ago NEW

Wasn't a great experience with Emirates if I'm honest, traveled on 4 long-haul flights within the month of November with Emirates, for all of them we were seated at the rear of the plane, and were the last to be given our meals - at which point they had ran out of options and we were given the leftover meals...

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International Economy Dublin - Phuket

Helpful?
1 Thank Kathryn B
Brisbane, Australia
Level Contributor
150 reviews
67 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

If flying can be more comfortable than this I have not experienced it. The First Suite is well known so I won't go on about its features here other than to say the space and comfort on offer are in all likelihood the very best First class configuration of any airline. It is exceptional. The (two) First bathrooms are huge...

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Trans-Tasman First Class Brisbane - Auckland

Helpful?
Thank Ashley G
See travel tips for airlines
“I cannot add a tip as its out of your hands when this happens. Demand a claim form?”
 of 5 bubbles 663be, 2 days ago | Read review
“Don't sit at the rear of the plane if possible!”
 of 5 bubbles kathrynbS1893TB, 3 days ago | Read review
“pay for seat choice - worth the extra”
 of 5 bubbles wisper8, 4 days ago | Read review
“Try to get in first 10 rows”
 of 5 bubbles AndrewH233, 4 days ago | Read review
“Reserve seats before you fly”
 of 5 bubbles MasonGuernsey, 4 days ago | Read review
Show next 5 travel tips 5 of 10
About Emirates
United Arab Emirates-based Emirates (EK) is the largest airline in the Middle East and one of the country's two flag carriers. The airline operates non-stop flights to more than 140 destinations in 78 countries from its hub at the Dubai International Airport (DXB). It is one of just a few airlines that flies to six continents. The airline's fleet of aircraft consists primarily of three-class cabin configurations (First Class, Business Class and Economy Class) as well as some two-class aircraft (Business Class and Economy Class). Within its First Class cabin, there are several types of seating, including suites, flat beds and sleeper seats. Emirates operates 33 Emirates Lounges for First Class passengers, Business Class passengers and Skyward Gold members.
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