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EGYPTAIR


894 Reviews
Headquarters: Administerial Complex South Building 2nd Floor, Cairo 11771 Egypt +20-0900-70000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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894 Reviews from our TripAdvisor Community

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894 reviews from our community

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Showing 508: English reviews
2 reviews
1 helpful vote
Reviewed 3 days ago
NEW
via mobile

Worst customer care ever. They keep you on hold for hours. They have the worst callcenter. I was going tochange the date of my ticket, they gave me a random price. I called them again to confirm, they gave another price.

International Business Class Dubai - Cairo
Helpful?
1 Thank Hayat E
Mumbai, India
Level 4 Contributor
24 reviews
2 helpful votes
Reviewed 5 days ago
NEW
via mobile

We had booked seats on MS719 from Cairo to Amman for the 29th of May 2017 Dep at 06.45 AM.At around 01.00 AM a mail was sent to us regarding the cancellation of MS 719 and we were given seats on MS 701 which was at 16.55hrs. Now who stays awake at 1 AM when you have an early morning...

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International Economy Cairo - Amman

Helpful?
Thank Padmini15
Rajkot, India
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed 1 week ago

We had a great trip to Cairo flying directly from Mumbai to Cairo and return. The services were with a smile. The only part we did not enjoy was the food.

International Economy Cairo - Mumbai (Bombay)
Helpful?
Thank rightcut
Level 3 Contributor
18 reviews
Reviewed 1 week ago

I traveled with my wife and 3 kids (2 of theme are infants), the ground services team and flight attendants were super friendly and helped us a lot with the infants. The take-off was delayed by around 1 hour but at landing we caught-up 20 minutes of the delay. Landed at around 08:00 AM so we had the entire day...

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International Economy Cairo - Toronto

Helpful?
Thank Hesham H
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 1 week ago

Sad to say, the service we received from Egypt Air ground staff was very poor. People constantly pushing in to the line, no proper sign boarding for baggage drop, and unfriendly and unhelpful staff

International Economy Athens - Cairo
Helpful?
1 Thank 797melanien
London, United Kingdom
Level 2 Contributor
5 reviews
Reviewed 2 weeks ago

The check in online was easy and is open 48 hours before the flight. The boarding experience was easy, the flight was comfortable and the planes were modern with good entertainment. When my son became ill on board, the flight attendants were very helpful.

International Economy London - Cairo
Helpful?
Thank MrsColywobbles
Playa Vista, CA.
Level 6 Contributor
126 reviews
25 helpful votes
Reviewed 2 weeks ago

So after a 13 hour flight on Turkish-AIR from Los Angeles to Africa (ie) Cairo, my travel companions and I where in no mood to wait another 6 hours for our connecting flight to Hurghada the next day. So we decidecd to book the next flight out. My friends flew first class, I ecomomy. It was less than a 2hour...

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Domestic Economy Cairo - Hurghada

Helpful?
Thank Dar B
London, United Kingdom
Level 1 Contributor
3 reviews
Reviewed 2 weeks ago

The most attractive thing for me was the time, flight was scheduled to take off at 10:30 PM which means you don't have to take the day off, you finish work then head to the airport and catch you evening flight, you arrive in Cairo at 5 AM which also means you the get the whole next day in Egypt...

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International Economy London - Cairo

Helpful?
Thank tafakha
Lincoln, United Kingdom
Level 6 Contributor
214 reviews
86 helpful votes
Reviewed 2 weeks ago

Egyptair had some bad press. When I said I was flying with them, people discouraged me but I wanted to try for myself. First of all, you get what you pay for really. It was a relatively cheap flight so I didn't expect a lot but I have to say I was impressed with the food on the flight first...

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Middle East Economy Dammam - Beirut

Helpful?
Thank Luthilu
London, United Kingdom
Level 4 Contributor
45 reviews
20 helpful votes
Reviewed 2 weeks ago

Operated by a narrow-bodied Boeing 738 (SU-GEI), this equipment was hardly suited to a five-hour flight when travelling as an economy passenger. The aircraft was full, save about 6 seats, and the 3x3 seating with a centre aisle made for a fairly cramped environment. Seat pitch was 31", I guess. With only two washrooms at the rear end of the...

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International Economy Cairo - London

Helpful?
Thank Simbal09
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See travel tips for airlines
“If you have infants better call the customer service enough time before the flight to reserve the bassinet seats”
189heshamh, 1 week ago | Read review
“Bring a snack just in case the food served is not to one's liking.”
Dar37, 2 weeks ago | Read review
“Bring headphones”
Luthilu, 2 weeks ago | Read review
“Look at some other carriers for the same route before booking this airline.”
Simbal09, 2 weeks ago | Read review
“Sit in the two-seat units at the rear of the aircraft for a little more room and comfort.”
Simbal09, 2 weeks ago | Read review
Show next 5 travel tips 5 of 10
About EGYPTAIR
A member of the Star Alliance, Egyptair (MS) is the flag carrier of Egypt. It operates from a hub at Cairo International Airport (CAI), and has designated Borg El Arab Airport (HBE), 2Hurghada International Airport (HRG), Luxor International Airport (LXR) and Sharm el-Sheikh International Airport (SSH) as focus cities. Passengers can fly Egyptair non-stop to more than 75 destinations in Africa, Europe, Asia, the Middle East and North America. The airline also has codeshare agreements with about 20 other airlines. Its planes feature both two-cabin (Business Class and Economy Class) and three-cabin (First Class, Business Class and Economy Class) configurations.

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