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Delta Air Lines


15,718 Reviews
Headquarters: 1030 Delta Blvd, Atlanta, GA 30354 +1-800-221-1212 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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15,718 Reviews from our TripAdvisor Community

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15,718 reviews from our community

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Showing 12,952: English reviews
Ocean Springs, Mississippi
Level 6 Contributor
223 reviews
78 helpful votes
Reviewed yesterday
NEW

The Delta employees were wonderful to me since I had broken my ankle in Portland. Delta supplied me with a wheelchair and a person to greet me and get me to my connecting flights in Atlanta. They were kind and very attentive also. I was very appreciative since I was in so much pain and unable to help myself. I...

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Domestic Economy Portland - Gulfport

Helpful?
Thank Susan39564
Canterbury, United Kingdom
Level 3 Contributor
10 reviews
8 helpful votes
Reviewed yesterday
NEW
via mobile

The aircraft was grubby the video system didn't work and the food was terrible they ran out of choices halfway up the airplane

International Economy London - Detroit
Helpful?
Thank Michael A
2 reviews
Reviewed yesterday
NEW

Flight down was pretty good. Plane did not have movie available for the long leg of our trip. Service was good. Flight back to our destination we missed our connecting flight by about 10 minutes. So had to rebook and fly into a different airport, rent a car and drive to our original destination. Made for a very long day....

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Domestic Economy Butte - Orlando

Helpful?
Thank pointerpuppy
David, Panama
Level 3 Contributor
14 reviews
4 helpful votes
Reviewed 2 days ago
NEW

This was actually my granddaughters experience. On a Delta flight from San Antonio to Atlanta the aircraft had to go to Alabama owing to a weather situation in Atlanta. When she got back to Atlanta her scheduled flight had departed. She later stated she was scared and was not sure what to do. She got in line at the Delta...

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International Economy Atlanta - Panama City

Helpful?
1 Thank Ray M
Bonham, Texas
Level 5 Contributor
48 reviews
2 helpful votes
Reviewed 2 days ago
NEW

The service provided by Delta on the flight from DFW to Panama City Beach was Top Tier. The Flight crew was courteous and professional and attended to the cabin in a prompt manor. Flight was on a MD-88 which is not the biggest plane, but seating provided had plenty of leg room for my 6 foot frame. One advantage of...

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Domestic Economy Dallas - Panama City

Helpful?
Thank Kelly W
Napa Valley
Level 4 Contributor
38 reviews
13 helpful votes
Reviewed 2 days ago
NEW

I get it. Really, I do. They want you to pay for every little nicety they can offer.....down to choosing which seat you end up in. But, even after checking in 24 hours in advance, we weren't shown what seat they assigned us, and sometimes didn't even know until we got to the gate! And, then there are no options...

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Domestic Economy San Francisco - Anchorage

Helpful?
Thank ukulelelady
Nashville, Tennessee
Level 6 Contributor
1,287 reviews
795 helpful votes
Reviewed 2 days ago
NEW

My flight from Atlanta to El Paso was an average flight. Delta does an overall good job. I was exhausted by this point in my traveling day and slept most of the flight.

Domestic Economy Atlanta - El Paso
Helpful?
Thank Ann C
Letterkenny, Donegal, Ireland
Level 6 Contributor
267 reviews
80 helpful votes
Reviewed 2 days ago
NEW
via mobile

Our outward flight from Dublin was excellent. The same couldn't be said of Logan Airport staff on the return trip. Apart from one shining star the other staff unhelpful at passport machines. 3 of the machines didn't work. We approached Delta Lady who hadn't a clue. We went to leave in our bags and the lady there very helpful. Our...

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International Economy Boston - Dublin

Helpful?
Thank seamusmurphy
Nashville, Tennessee
Level 6 Contributor
1,287 reviews
795 helpful votes
Reviewed 2 days ago
NEW

Flew on 16 July 2017. There was a delay...the flight crew allowed free internet use so that those who needed to check for gates etc could do so. The seat I sat in was VERY hard, needs new padding desperately. Great crew.

Domestic Economy New York City - Atlanta
Helpful?
Thank Ann C
Nashville, Tennessee
Level 6 Contributor
1,287 reviews
795 helpful votes
Reviewed 2 days ago
NEW

Check-in was chaotic, no lines, everyone confused and pushing folks out of the way. Water bottles taken from you the moment before you board...strange as usually you are allowed to purchase water from the airport, after security to take on the plane...at first I was annoyed...then it became evident that they give you LOTS of individual water bottles on the...

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International Economy Tel Aviv - New York City

Helpful?
Thank Ann C
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See travel tips for airlines
“If you have a broken bone or in need of a wheelchair they are so helpful and kind.”
Susan39564, yesterday | Read review
“Relax. If something goes wrong have a positive attitude and ask for help from one of the agents.”
raym272, 2 days ago | Read review
“Pay for First Class.”
ukulelelady, 2 days ago | Read review
“Avoid connecting through ATLANTA if at all possible. Ancient, dump of an air terminal.”
DanaG778, 2 days ago | Read review
“Be courteous at all times, treat your neighbor as you would want to be treated & you will most likely be treated well in return!”
mominhaiti, 2 days ago | Read review
Show next 5 travel tips 5 of 10
Delta Air Lines Baggage Fees
  • Domestic United States
    • 1st Bag: $25
    • 2nd Bag: $35
    • 3rd Bag: $150
    • Each bag maximum 50 lb/23 kg
  • United States to Canada
    • 1st Bag: $25
    • 2nd Bag: $35
    • 3rd Bag: $150
    • Each bag maximum 50 lb/23 kg
  • United States to Mexico
    • 1st Bag: $25
    • 2nd Bag: $40
    • 3rd Bag: $125
    • Each bag maximum 50 lb/23 kg
More ▾
About Delta Air Lines
One of the oldest and largest airlines, Atlanta-based Delta Air Lines (DL) operates non-stop flights to more than 330 destinations in 64 countries and six continents. The airline, which is a founding member of the SkyTeam alliance, has 10 domestic US hubs, as well as international hubs in Amsterdam, Paris and Tokyo. Regional flights operate under the Delta Connection brand name. Delta's fleet of aircraft feature a variety of cabin configurations that include Delta One (the airline's long-haul international Business Class), First Class (domestic flights), Business Class (international flights to the Caribbean), Delta Comfort+ (Premium Economy Class), Main Cabin (Economy Class) and Basic Economy (a pared-down version of Main Cabin).

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