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Delta Air Lines


4 of 5 stars
7,400 Reviews
Headquarters: 1030 Delta Blvd, Atlanta, GA 30354 +1-800-221-1212 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 2639
    Excellent
  • 2639
    Very good
  • 1228
    Average
  • 478
    Poor
  • 416
    Terrible
A little delay, but that's lga on a regular day

Good flight, nice service. Cleanish plane. Gate agent was friendly and communicated well. Older... read more

4 of 5 starsReviewed 4 days ago
Bernardo F
,
New York City, New York
via mobile
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
  • 4 of 5 stars
    Cleanliness
    4 of 5 stars
    Check-in and Boarding
  • 3.5 of 5 stars
    Food and Beverage
    3.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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7,400 Reviews from our TripAdvisor Community

Write a Review

7,400 reviews from our community

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English first
New York City, New York
Level Contributor
3,243 reviews
474 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Firstly, the flight attendant service was very nice. Gate agents also nice. The plane was an OLD A320, no outlets, and uncomfortable old seats. Space and legroom in this first class cabin is less than in coach. They also failed to get the special meal I ordered 4 days ago, on board. Free entertainment, but they haven't changed or added...

More 
Caribbean First Class New York City - Nassau

Helpful?
1 Thank Bernardo F
New York City, New York
Level Contributor
3,243 reviews
474 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Good flight, nice service. Cleanish plane. Gate agent was friendly and communicated well. Older plane but in decent shape. Nice friendly flight attendants. Kept up with the passengers demands. Good flight.

Domestic First Class Pittsburgh - New York City
Helpful?
Thank Bernardo F
Perth, Australia
Level Contributor
10 reviews
4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I travelled Perth to LA economy with Virgin Airlines for about $1155 return. Delta Airlines has an affiliation with Virgin Australia and at my time of travel in August 2016 the flight between Sydney and Los Angeles was with Delta. The flight is about 14 hours, the staff made you welcomed and comfortable. The food was good quality and you...

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International Economy Sydney - Los Angeles

Helpful?
Thank Mark R
Woodland, California
Level Contributor
23 reviews
1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

For an early morning flight home, this was a great flight. Tried to sleep most of the way. We fly Standby / non-rev when ever possible. Ticket and gate agents were great. The flight attendants were ok but not quite up to the par of early morning.

Domestic Economy Denver - Los Angeles
Helpful?
Thank Chetbauerle
Level Contributor
10 reviews
1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I felt very well looked after on my flight and the cabin crew were very courteous. Nothing seemed to be too much of a problem for them which made the experience more enjoyable

International Economy Glasgow - Boston
Helpful?
Thank DecGilmour
Miami, Florida
Level Contributor
61 reviews
45 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Book a first class round trip for my wife from Miami to New York City. Going was not problem but the day before her return trip she gets a notification changing her to economy . It took hours to correct the problem and she had to take a later flight to go first class. This is not acceptable , you...

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Domestic First Class New York City - Miami

Helpful?
1 Thank RPLMD
Palm Beach, Florida
Level Contributor
17 reviews
5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

There is a reason I am a gold medallion on Delta. On our last flight, the flights were delayed out of Montreal, we were going to miss our connection in NY and have to spend the night. We walked over to a Delta agent (Scott) who went out of his way to make sure that we made it home that...

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USA Economy Montreal - West Palm Beach

Helpful?
Thank iKottler
Level Contributor
7 reviews
5 of 5 stars Reviewed 5 days ago NEW

I flew from Rome to Atlanta then onto norfolk and back to Rome within a week. It was so great to have great American customer service and wow I missed it. As usual the food, beverages, and attendants were great. I highly recommend delta for your travels

International Economy Rome - Norfolk
Helpful?
Thank Denise G
Manchester, United Kingdom
Level Contributor
67 reviews
17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Flew to JFK to start USA tour August 2015. Booked Premium economy both ways for legroom extras etc. Worth the effort much more space than normal economy flights. Easy to book online no hassle. cabin crew pleasant on board. Food snacks and unlimited drinks inc alcohol. IF I visit New York again will be happy to fly with Delta!

International Economy Manchester - New York City
Helpful?
Thank Caroline H
Portland, Maine
Level Contributor
741 reviews
456 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We have flown Delta many times...this particular trip was from Boston to New York...then from New York to Sao Paulo (Brazil). We did have a layover in New York. The flight to Brazil was probably about 9.5 hours or longer. I will say that the crew did a great job...servicing a large number of passengers. The pilot was awesome navigating...

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International Economy Portland - Sao Paulo

Helpful?
Thank BeeMelissa
See travel tips for airlines
“Look low cost sales with Virgin Australia or Delta Airlines”
 of 5 stars I9289ARmarkr, 4 days ago | Read review
“Always be early to your flights, min of 2 hours just in case!”
 of 5 stars Chetbauerle, 5 days ago | Read review
“Download the Delta app to save you printing boarding passes”
 of 5 stars DecGilmour, 5 days ago | Read review
“do not count on the seat you have reserved”
 of 5 stars RPLMD, 5 days ago | Read review
“Delta has you by the tail as they are the only airline to Peeeston”
 of 5 stars margarettam_13, 5 days ago | Read review
Show next 5 travel tips 5 of 10
Delta Air Lines Baggage Fees
  • Domestic United States
    • 1st Bag: $25
    • 2nd Bag: $35
    • 3rd Bag: $150
    • Each bag maximum 50 lb/23 kg
  • United States to Canada
    • 1st Bag: $25
    • 2nd Bag: $35
    • 3rd Bag: $150
    • Each bag maximum 50 lb/23 kg
  • United States to Mexico
    • 1st Bag: $25
    • 2nd Bag: $40
    • 3rd Bag: $125
    • Each bag maximum 50 lb/23 kg
More ▾
About Delta Air Lines
One of the oldest and largest airlines, Atlanta-based Delta Air Lines (DL) operates non-stop flights to more than 330 destinations in 64 countries and six continents. The airline, which is a founding member of the SkyTeam alliance, has 10 domestic US hubs, as well as international hubs in Amsterdam, Paris and Tokyo. Regional flights operate under the Delta Connection brand name. Delta's fleet of aircraft feature a variety of cabin configurations that include Delta One (the airline's long-haul international Business Class), First Class (domestic flights), Business Class (international flights to the Caribbean), Delta Comfort+ (Premium Economy Class), Main Cabin (Economy Class) and Basic Economy (a pared-down version of Main Cabin).

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