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Copa Airlines


8,353 reviews
Headquarters: PO Box 0816-06819, Panama City 06819 Panama 011 507 217-2672 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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8,353 Reviews from our TripAdvisor Community

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8,353 reviews from our community

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Showing 1,993: English reviews
San Fernando, Trinidad
Level 6 Contributor
212 reviews
67 helpful votes
Reviewed 2 days ago
NEW
via mobile

Flying to Panama and beyond with COPA is a pleasure. My flight left on time and had expeditious and courteous check-in. Bags took about 15 minutes to make it onto the conveyor belt but there were several flights in at that time (830pm). On the return flight we left the airport in Panama 15 minutes early and arrived 30 minutes...

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International Economy Port of Spain - Panama City

Helpful?
Thank KiminGranCouva
California
Level 6 Contributor
93 reviews
26 helpful votes
Reviewed 3 days ago
NEW

I flew COPA last week between SFO and PTY round trip. I also flew while I was in Panama, between PTY and DAV round trip They provide excellent service all around and put any of the US domestic carriers to shame. I will always fly Copa in central and south America where ever they fly.

International Economy San Francisco - David
Helpful?
Thank pittman
Aalborg, Denmark
2 reviews
Reviewed 3 days ago
NEW
via mobile

I had the WORST customer experience ever, OVERPRICED flight tickets, LACK of transparency, and an absurb change/cancel POLICY (we had to cancel our flight for a covered reason, at the time they explained it was fine to change our destination and we had up to one year to decide new dates; and weeks later now we have to pay an...

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International Economy Boston - Managua

Helpful?
Thank LoveTravel265278
Lawndale, California
Level 3 Contributor
15 reviews
Reviewed 4 days ago
NEW
via mobile

Took flight from lax to panama and on to punta Cana in domican republic. This airline actually serves food! Great service and on time. I definitely recommend this airline. Everything ran smoothly

Caribbean Economy Los Angeles - Punta Cana
Helpful?
Thank Hortencia33
1 review
Reviewed 4 days ago
NEW
via mobile

My original flight from Panama City was due to Depart at 6:58pm... my connection got me to the airport four hours early. It was okay though, then it began to rain but planes were still flying so I didn't worry. After two hours of waiting I got a text msg." Flight delayed 2hrs and 30 min but other planes were...

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International Economy Panama City - Washington DC

Helpful?
Thank Destination774380
Orlando, Florida
Level 3 Contributor
9 reviews
8 helpful votes
Reviewed 4 days ago
NEW

It's simple, include two checked luggage. I used several times and is always on time, very courtesy and friendly.

International Economy Orlando - Cali
Helpful?
Thank alejoangulo
Toronto, Canada
Level 6 Contributor
50 reviews
31 helpful votes
Reviewed 4 days ago
NEW

Flew over thanksgiving weekend to Cartagena by way of Panama and I really liked the service with Copa. Not only were they on time, they actually arrived EARLY for every single flight. There was lots of legroom, they offered liquor, I got to watch Ocean's 8 and the food didn't suck. I really couldn't ask for much more. Hope next...

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International Economy Toronto - Cartagena

Helpful?
Thank Bosnian_Bombshell
Margate, Florida
Level 5 Contributor
71 reviews
14 helpful votes
Reviewed 5 days ago
NEW

We were very surprised that this airline would be such a great find. Our travel agent found us a package deal that included air, hotel, and ground transfer at a very good price. The plane was very comfortable, and offered a free breakfast with coffee. We landed at Tacumin Airport in the morning, and we found our ground transfer very...

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International Economy Miami - Panama City

Helpful?
Thank ArtSchmall
Sacramento, California
Level 1 Contributor
4 reviews
4 helpful votes
Reviewed 6 days ago
NEW
via mobile

Had a round trip flight with Copa Airline last week. Great service, average meals, and very friendly staff. Overall, would recommend their airline anytime.

International Economy Quito - San Francisco
Helpful?
Thank ksm2b
California
Level 6 Contributor
90 reviews
13 helpful votes
Reviewed 6 days ago
NEW
via mobile

This is our 3td time that we have chosen Copa airlines for our travels. Flight to Peru, Dominic Replica & again to Peru now in the past few years. On the way from LAX to Lima the business class was okay specially make it worthwhile in the LAX VIP room for some extra time that we arrived early! I loved...

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International Business Class Los Angeles - Lima

Helpful?
Thank Ed A
See travel tips for airlines
“Learning some basic Spanish would be helpful :)”
kathleenl434, 1 week ago | Read review
“Keep copies of your flight and seat information!”
MJJ57, 1 week ago | Read review
“Be patient on your check in and don't purchase duty free as it might be a problem at the Panama airport.”
rpsCoach2018, 1 week ago | Read review
“Bring your own food.”
X3500ZGpatriciav, 2 weeks ago | Read review
“Avoid seats in row 1 less leg room and no place for purse.”
BarbaraY285, 2 weeks ago | Read review
Show next 5 travel tips 5 of 10
About Copa Airlines
Panama flag carrier Copa Airlines (CM) is based in Panama City. The airline, which is part of the Star Alliance, offers non-stop flights to about 70 destinations in 30 countries in Central America, North America, South America and the Caribbean. Its fleet of aircraft is configured with two cabins: Business Class and Economy Class. The airline's hub is located at Panama City's Tocumen International Airport (PTY). Focus cities include Bogota's El Dorado International Airport (BOG), Guatemala City's La Aurora International Airport (GUA), San Jose, Costa Rica's Juan Santamaría International Airport (SJO) and Managua's Augusto C. Sandino International Airport (MGA).

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