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3.5 of 5 stars
706 Reviews
Headquarters: Condor Flugdienst GmbH Condor Platz, 60549 Frankfurt, Hesse Germany +49-0-180-6-767767 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 129
  • 209
    Very good
  • 180
  • 96
  • 92
Not the best

Only used once and that was enough, having booked a Thomas Cook holiday and expected a Thomas cook... read more

3 of 5 starsReviewed 3 days ago
fred h
Rotherham, United Kingdom
Rating summary
  • 3 of 5 stars
    3 of 5 stars
    Seat Comfort
  • 3.5 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
  • 4 of 5 stars
    3.5 of 5 stars
    Check-in and Boarding
  • 3 of 5 stars
    Food and Beverage
    3 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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706 Reviews from our TripAdvisor Community

Write a Review

706 reviews from our community

Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Polish first
  • Portuguese first
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  • Any
English first
Rotherham, United Kingdom
Level Contributor
54 reviews
57 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Only used once and that was enough, having booked a Thomas Cook holiday and expected a Thomas cook plane. I understand this is a german arm of Thomas Cook, the crew were not the most joviel and the captain was hard to understand when he spoke which wasnt very often. Had a meal which was very lack lustre also. My...

International Economy Manchester - Preveza

Thank fred h
Level Contributor
76 reviews
22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very happy with the modern interior of the aircraft. Cleanliness was excellent. The crew were very friendly and offered a very professional service, My flight was very punctual. The drink service and in-flight entertainment were also first class. I am now a Condor fan! I will fly with them again whenever possible.

Europe Economy Heraklion - Frankfurt
Thank BoogieLegs
Lincolnshire, United Kingdom
Level Contributor
9 reviews
7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We first flew with condor last year and were really pleased with the service so we booked with them again this year. The plane was exceptionally clean, the attendants were efficient but not too fussy. The flight was just over two hours and passed really quickly. There was TV to watch and the breakfast was delivered to us nice and...

Europe Economy Manchester - Ibiza

Thank CAmille B
Level Contributor
48 reviews
15 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We did not do the online check in and all of a sudden the flight was 1 hour earlier than stated in the booking. Why didn't Condor send me the information that something important changed - I received so many spam emails that I should shop online before the flight. At the counter the staff was very helpful, although the...

International Economy Frankfurt - Seattle

Thank Edelweisbewunderer
Cannon Beach, Oregon
Level Contributor
237 reviews
107 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

After navigating the chaos that is Frankfurt airport, a bus was needed to take us to the plane. Hot, cramped, sweaty bodies finally de-bussed and walked the gang plank to board the plane. Surprisingly, the seat, 22D, was comfortable with lots of legroom in the first row. The flight was smooth and on time until we had to wait for...

International Economy Frankfurt - Calgary

Thank yvrbrit2
1 of 5 stars Reviewed 1 week ago via mobile

God forbid you have an issue with your ticket, if you try to call at the call center you can only talk to the people that take your money, can't talk to a costumer care rep. I was advised to mail a letter or email the costumer care department, are you kidding me ? I had to call the H.O....

International Economy Frankfurt - Calgary

Thank PatricH c
Level Contributor
70 reviews
10 helpful votes
3 of 5 stars Reviewed 1 week ago

Fair prices and friendly service make up for the average accommodations. Interior on my plane was old and the seats need to be updated. Super long flights are tiresome on the bottom. Food could have been better and movies are very limited unless you pay extra. Big bonus is they do accept pets and make it very easy as long...

International Economy Las Vegas - Budapest

Thank Carter A
West Midlands, United Kingdom
Level Contributor
11 reviews
3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

fantastic staff so warm and friendly. boarded plane on the sunday afternoon only to find there was a problem with the fuel gauge that meant we missed our departure slot but through it all the pilot kept us well informed as to what was happening

Europe Economy Manchester - Kos
Thank lisamarsh1
British Columbia
Level Contributor
60 reviews
22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was pleasantly surprised by Condor on a recent 10 hour flight to Frankfurt. The seats were comfortable, with a pillow/blanket provided. Individual TV's in each seat (a small selection of movies/TV shows included - full premium service was available for 8 euros). Two meals provided each way, food was surprisingly good and arrived hot even though we were seated...

International Economy Calgary - Frankfurt

Thank BC_Travellers123
Level Contributor
17 reviews
2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were initially excited to find a discount airline amongst the expensive flights we were considering to Europe. As we researched Condor, we were pleased to find their service history and commitment to customer travel. We were confused about seat assignments, but later learned that you either buy a seat or show up at the airline the day of the...

International Economy Frankfurt - Portland

Thank Robyn P
See travel tips for airlines
“speak German probably”
 of 5 stars 365fredh, 3 days ago | Read review
“Pay for your seats and select where you want to sit.”
 of 5 stars robynp563, 2 weeks ago | Read review
“We didn't pay for reserved seating but since we booked the tickets together, we all got placed next to one-another anyway.”
 of 5 stars px64, 2 weeks ago | Read review
“Bring a book or some other entertainment in case you don't like the movie selection!”
 of 5 stars 149lindsayb, 2 weeks ago | Read review
“Book Premium Class and hope for the upgrade.”
 of 5 stars Torsten_Raab, 2 weeks ago | Read review
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About Condor
Condor Flugdienst (DE), commonly known as Condor, is a German airline that primarily caters to leisure travelers. As the country's third-largest airline, Condor flies to more than 65 popular vacation destinations across Europe, as well as Africa, Asia, North America and South America from 10 airports throughout Germany. The airline's fleet of aircraft includes planes with a two-cabin (Premium Economy Class and Economy Class) and three-cabin (Business Class, Premium Economy Class and Economy Class) configurations. Condor has hubs at Frankfurt Airport (FRA) and Munich Airport (MUC), and the airline is headquartered in Frankfurt.
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Food and Drink (7)
Seat (9)
View from Window (15)
Cabin (4)
Airport (20)
Onboard Feature (2)
Other (9)