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CityJet


398 reviews
Headquarters: Swords Business Campus Balheary Road, Dublin K67 Y225 Ireland 011 44 871 405 2020 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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398 Reviews from our TripAdvisor Community

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398 reviews from our community

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Showing 292: English reviews
Newcastle upon Tyne, United Kingdom
Level 5 Contributor
56 reviews
30 helpful votes
Reviewed 3 weeks ago via mobile

Expensive, dated aircraft (RJ85), uncomfortable flight, cramped with minimal legroom. No refreshments available. EasyJet feels like first class travel compared to this

Date of travel: February 2018
Europe Economy Newcastle upon Tyne - Paris
Helpful?
Thank tintin1702
Northallerton, United Kingdom
Level 6 Contributor
398 reviews
148 helpful votes
Reviewed 3 weeks ago

A full flight so no chance to move to less crowded rows so this was a fairly uncomfortable flight due to the small seats. The taxi to the runway was so long I thought we were driving, not flying. Not the airlines fault. Arrived on time so no complaints really. Drink and a sandwich distributed during the flight.

Date of travel: November 2018
Europe Economy Paris - Newcastle upon Tyne
Helpful?
Thank Hepatacyte
Northallerton, United Kingdom
Level 6 Contributor
398 reviews
148 helpful votes
Reviewed 3 weeks ago

A small plane in a 3+3 configuration. The seats were very small and cramped. Fortunately the flight was not full so the stewardess offered people the chance to move to empty seats thus making it less cramped and thus bearable. Short flight, arrived on time close to the terminal Tea and a bun were handed out - quite surprising these...

Date of travel: November 2018
More 
Europe Economy Newcastle upon Tyne - Paris

Helpful?
Thank Hepatacyte
Dublin, Ireland
Level 6 Contributor
1,295 reviews
320 helpful votes
Reviewed November 6, 2018

Avro RJ85 Aircraft. Bit dated. Staff ok. Price was average and depends on time of day. Ran on time but can be late as limited number of aircraft.

Date of travel: April 2018
Europe Economy Dublin - London
Helpful?
Thank StephenCr0ss
London, United Kingdom
Level 3 Contributor
19 reviews
9 helpful votes
Reviewed November 5, 2018

It was a very relaxed affair and what a change from Aer Lingus. The online check-in facility means we chose our seating in advance and did not have to check in any bags on arrival. The flight crew were helpful and attentive. Everything seemed to go smoothly and there were no holdups. They offered free beverages and a very nice...

Date of travel: November 2018
More 
Europe Economy London - Dublin

Helpful?
Thank Andrew C
Letterkenny, Ireland
Level 3 Contributor
13 reviews
4 helpful votes
Reviewed October 17, 2018

Our flight was delayed by 40 minutes. Then we had to place our on-board luggage in the hold. Other than that it was OK

Date of travel: September 2018
Europe Economy Dublin - London
Helpful?
Thank BJP074
St. Albert, Canada
Level 6 Contributor
439 reviews
74 helpful votes
Reviewed October 12, 2018

The flight crew were very friendly and efficient. Free beverages and a nice free snack. The bus ride out to the aircraft left a little to be desired.

Date of travel: October 2018
Europe Economy Paris - Dublin
Helpful?
Thank Tvler8
Greater London, United Kingdom
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed October 4, 2018

Friendly check-in staff, clean airplane, friendly and sincere flight crew. Free beverages (tea, coffee) and a snack on short haul flights.

Date of travel: September 2018
Europe Economy London - Dublin
Helpful?
Thank Annvalerie67
UK
Level 6 Contributor
98 reviews
69 helpful votes
Reviewed October 2, 2018

Supposed to be City airport dep to Dublin, bomb disposal clear area for ww2 device, flight txt moved to Southend. Arrive Dublin lunch time. Back to city....car at Southend. Plane did it’s trick, staff efficient

Date of travel: February 2018
Europe Economy London - Dublin
Helpful?
Thank bill_tee
Orlando, Florida
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed September 25, 2018

Airline's operation in Florence is a shambles, one check in desk for circa 100 people waiting? Desk opened at 1.15 pm (local time) for a 2.55pm (local time) departure...it was just not going to happen. Seemingly we were told the airline was been cost conscious and would only pay for one handling agent....guess what we were late leaving we missed...

Date of travel: September 2018
More 
Europe Economy Florence - London

Helpful?
1 Thank WilliamHenry22
See travel tips for airlines
“overheads in rows 6,7 and 8 are tiny no room for carryon.”
dbxprt, Sep 23, 2018 | Read review
“relax, don't worry, forget that other airlines are bad, these guys just help to get you there”
Moonguy5, Sep 22, 2018 | Read review
“Book early to get a window seat.”
gerryscs, Sep 18, 2018 | Read review
“Book well in advance for the best price. (It is being taken over by Aer Lingus)”
829SandraA829, Sep 18, 2018 | Read review
“Sit back and enjoy air travel as it should be !”
SharonHogan25, Sep 18, 2018 | Read review
Show next 5 travel tips 5 of 10
About CityJet
Dublin-headquartered CityJet (WX) is a regional airline with hubs at Dublin Airport (DUB), London City Airport (LCY) and Charles de Gaulle Airport (CDG). The airline flies to 18 destinations in Belgium, France, Germany, Ireland, Italy, the Netherlands and United Kingdom. Some flights are operated on behalf of Air France. CityJet's fleet totals 20 planes, including Avro RJ85 and Fokker 50 aircraft. Passengers are entitled to one piece of carry-on luggage and one carry-on personal items. Checked baggage allowances vary depending on a passenger's airfare.

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