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China Southern Airlines


3,332 reviews
Headquarters: 278 Jichang Road, Guangzhou 510405 China 011 86 95539 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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3,332 Reviews from our TripAdvisor Community

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3,332 reviews from our community

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Showing 2,435: English reviews
Sydney, Australia
Level 2 Contributor
5 reviews
Reviewed today
NEW

Flew Sydney to London Heathrow and return in August and September 2018. Happy with choice of China Southern and fare was value for money. Check in easy. Service on flights was excellent. Staff could not have tried any harder. Toilets keep spotlessly clean by crew. Food was good and plentiful. Wine list a little limited but we were not seeking...

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International Business Class Sydney - London

Helpful?
Thank Burnsy333
Level 2 Contributor
5 reviews
Reviewed today
NEW

Walked onto the aircraft in Sydney evening (A330) and the heat was stifling. The attendants were personality plus - not ! The onboard food was crap and the whole aircraft was is need of a good clean. Dirty onboard lavatories. You may have well been sitting on an old orange box as the seats were cramped, hard and uncomfortable. One...

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International Economy Brisbane - Guangzhou

Helpful?
Thank Kim D
Blue Mountains, Australia
Level 4 Contributor
44 reviews
11 helpful votes
Reviewed yesterday
NEW

We felt like we were in China as soon as we got on the aeroplane in Sydney. Smallish Air Bus 333. Lots of leg room, plenty of entertainment, great meals, wonderful service. The flight was fantastic and on time.

International Economy Sydney - Guangzhou
Helpful?
Thank David L
Alblasserdam, The Netherlands
Level 5 Contributor
49 reviews
4 helpful votes
Reviewed 2 days ago
NEW

My first flight in an Airbus A380, what a great experience. Leaving Amsterdam mid-afternoon, arriving realy morning in Beijing. Stay awake during the day, an early sleep and on Sunday morming no jetlag. Plenty of room even in Economy Class and decent food. Be aware - the only coffee you get includes milk and sugar! (the same on the way...

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International Economy Amsterdam - Beijing

Helpful?
Thank Freerk_Visser
Amsterdam, The Netherlands
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed 2 days ago
NEW

flight delayed due to weather conditions, connection to Amsterdam was departed when I arrived. No good service in Guangzhou, had to wait 3 hours for a hotel in the middle of the night. No sevice of the airline available

Domestic Economy Hangzhou - Guangzhou
Helpful?
1 Thank hillebart
Sydney, Australia
Level 4 Contributor
29 reviews
13 helpful votes
Reviewed 2 days ago
NEW

Had return tickets from Sydney to Chengdu, then Beijing to Sydney. Southern China hub is Guangzhou, so flight from Sydney to Guangzhou was uneventful, the food was quite good for airlines, I choose the Asian opinion and was quite happy with the food. Was transferred to internal flight to Chengdu which as delayed for for a couple hours, then two...

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International Business Class Guangzhou - Sydney

Helpful?
Thank gayle p
Brisbane, Australia
Level 2 Contributor
8 reviews
Reviewed 3 days ago
NEW

We were at first a bit worried about flying with China Southern Airlines as we had not heard much about them before but after the rip to Korea we were so impressed with the airline that we would have no hesitation in flying with them again. We left Brisbane about an hour and a half late which was no fault...

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International Economy Brisbane - Seoul

Helpful?
Thank Greg S
1 review
Reviewed 3 days ago
NEW

Check in at Sydney was excellent. Not so for our check in Shenzhen on our way back. . We asked if we could pay extra to travel Priority Economy ... the guy checking us in said yes.. Then tore up our boarding pass and printed up new ones... we found we were sitting at the very back of the plane,...

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International Economy Shenzhen - Sydney

Helpful?
Thank Jeremy S
1 review
Reviewed 3 days ago
NEW

I bought round-trip tickets to Siem Reap from JFK with a connecting flight in Guangzhou, China between the two. The departing flight went very smoothly, there were no problems. However, my returning flight (there were 2 of us) set for Saturday morning on 9/16/18 was canceled and rescheduled due to Typhoon Mangkhut, which was headed towards China. My original flight...

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International Economy Siem Reap - New York City

Helpful?
Thank Hgech E
Lisboa Portugal
Level 3 Contributor
20 reviews
2 helpful votes
Reviewed 3 days ago
NEW

Great airline! I was travelling with Trip a Deal. I am pleased to say I was very impressed and would recommend to a friend.

Domestic Economy Chongqing - Guangzhou
Helpful?
Thank albmart
See travel tips for airlines
“Avoid Chinese state owned airlines if at all possible.”
kimdI2803UC, today | Read review
“Enjoy - they are fantastic”
outatown2015, yesterday | Read review
“TV not user friendly and not the last movies”
gaylep154, 2 days ago | Read review
“If you are friendly with the staff and have a laugh with them they will gladly return the favor which makes for an enjoyable trip..”
148GregS148, 3 days ago | Read review
“try another airline!”
jeremysU1913GN, 3 days ago | Read review
Show next 5 travel tips 5 of 10
About China Southern Airlines
The world's sixth-largest passenger carrier, China Southern Airlines (CZ) operates non-stop flights to more than 190 destinations in China, across Asia, and to Europe, Oceania and North America. In total, the airline flies to 35 countries. A member of the SkyTeam alliance, the airline's primary hub is Guangzhou Baiyun International Airport (CAN). Secondary hubs are located at Chongqing Jiangbei International Airport (CKG), Beijing Capital International Airport (PEK) and Ürümqi Diwopu International Airport (URC). China Southern's fleet of aircraft includes a variety of configurations, including First Class, Business Class, Premium Economy Class and Economy Class.
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