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China Southern Airlines


3.5 of 5 stars
578 Reviews
Headquarters: 278 Jichang Road, Guangzhou 510405 China +86-95539 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 113
    Excellent
  • 207
    Very good
  • 141
    Average
  • 48
    Poor
  • 69
    Terrible
Special occasion

I went with my grandma on this airline. This airline was good but the food does not taste good. The... read more

4 of 5 starsReviewed 3 days ago
Jaspreet K
via mobile
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 3.5 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
  • 4 of 5 stars
    Cleanliness
    3.5 of 5 stars
    Check-in and Boarding
  • 3 of 5 stars
    Food and Beverage
    3 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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578 Reviews from our TripAdvisor Community

Write a Review

578 reviews from our community

Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Level Contributor
8 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

I went with my grandma on this airline. This airline was good but the food does not taste good. The air hostess have good manners and I had fun exploring the shanghai airport.

International Economy Los Angeles - New Delhi
Helpful?
Thank Jaspreet K
Hua Hin, Thailand
Level Contributor
100 reviews
21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was on a multi-stop visit to China, and this was my third airline. It was very convenient to go directly to Bangkok from Nanning, rather than going via Beijing as my travel agent first suggested. It was a relatively short flight, but the meal was good, accompanied by an excellent Bordeaux. Flight was on time, service was excellent.

Southeast Asia Business Class Nanning - Bangkok
Helpful?
Thank mcneely2015
Level Contributor
5 reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

I found the planes as comfortable as any other planes. Flight was good and food was ok.The flight was delayed leaving Brisbane 1 hour and don't know the reason for the delay.I would say if you are worried about flying China Southern don't be.

International Economy Brisbane - Beijing
Helpful?
Thank shazattack
Melbourne, Australia
Level Contributor
193 reviews
226 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Early morning flight across China to Kashgar in the west. Another excellent flight as the plane was not crowded. For a westerner the food was Great.

Domestic Economy Shanghai - Kashi
Helpful?
Thank navyfenton
Melbourne, Australia
Level Contributor
193 reviews
226 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I must admit that I was a bit concerned about flying on this airline but the flight was excellent very comfortable and the food was very good.

International Economy Melbourne - Shanghai
Helpful?
Thank navyfenton
Melbourne, Australia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Recently flew with China southern and must say it was a great experience. The service was second to none and will definitely be flying with them again.

International Economy Melbourne - Guangzhou
Helpful?
Thank Steve P
Level Contributor
59 reviews
21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

June 2016, Flew business with CSA from Melbourne to China and domestically once in China. I found the level of service to be excellent, food was very good and the business class area clean and accommodating. Given the airfare is considerably cheaper than other majors, I was pleasantly surprised. Would recommend and fly again with CSA if price is good...

More 
International Business Class Melbourne - Guangzhou

Helpful?
Thank Topbloke68
Zoetermeer, The Netherlands
Level Contributor
52 reviews
2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

The flight starten good. Information and transver was good arange. Also during the long waiting time of transver we get a hotel. 5 star. So very good. Only the staf in the hotel and on the airport where speak ing poor English. The people from the handicap pushers where speak ing better than custumer service. But once you fine how...

More 
International Economy Amsterdam - Manila

Helpful?
Thank S P
New York City, New York
Level Contributor
10 reviews
7 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked our flight with CZ to go to Phuket, Thailand after seeing some heavily discounted prices with a 1 day layover in China. This was our 1st experience flying an Asian carrier; and we were definitely happy with the experience. First of all, as an Av Geek - I love the Boeing 777-300ER. Its big, beautiful and just comfortable....

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International Economy New York City - Phuket

Helpful?
Thank bjorndgreen
Kota Kinabalu, Malaysia
Level Contributor
313 reviews
238 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my first time to fly China Southern Airlines. Tall, slim and friendly flight attendants. I can see that they are very attentive and doing their job well. Food are good, serves extra drinks on request. Surprisingly the flight announcements are in Mandarin and English. Fine weather, smooth flight and good landing.

Asia Economy Guangzhou - Ulaanbaatar
Helpful?
1 Thank yfylou
See travel tips for airlines
“Ask for aisle seat for more leg room”
 of 5 stars navyfenton, 5 days ago | Read review
“Just relax and enjoy the Chinese/Asian experience.”
 of 5 stars bjorndgreen, 1 week ago | Read review
“Becareful with the transfers!”
 of 5 stars tellinapiratica, 1 week ago | Read review
“try to board early as Chinese people seem to be allowed so much on board luggage it is often hard to find storage for your one carry on bag.”
 of 5 stars PeterS37, 1 week ago | Read review
“Get extra legroom for real comfort. Bring own food.”
 of 5 stars LouTassie, 2 weeks ago | Read review
Show next 5 travel tips 5 of 10
About China Southern Airlines
The world's sixth-largest passenger carrier, China Southern Airlines (CZ) operates non-stop flights to more than 190 destinations in China, across Asia, and to Europe, Oceania and North America. In total, the airline flies to 35 countries. A member of the SkyTeam alliance, the airline's primary hub is Guangzhou Baiyun International Airport (CAN). Secondary hubs are located at Chongqing Jiangbei International Airport (CKG), Beijing Capital International Airport (PEK) and Ürümqi Diwopu International Airport (URC). China Southern's fleet of aircraft includes a variety of configurations, including First Class, Business Class, Premium Economy Class and Economy Class.
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