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Bangkok Airways


4 of 5 bubbles
1,098 Reviews
Headquarters: 99 Mu 14, Vibhavadirangsit Rd. Chom Phon, Chatuchak, Bangkok 10900 Thailand +66-2-270-6699 Website
Rating summary
  • 4 of 5 bubbles
    Legroom
    4 of 5 bubbles
    Seat Comfort
  • 4.5 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 4.5 of 5 bubbles
    Cleanliness
    4 of 5 bubbles
    Check-in and Boarding
  • 4 of 5 bubbles
    Food and Beverage
    2.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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1,098 Reviews from our TripAdvisor Community

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1,098 reviews from our community

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Showing 630: English reviews
Bangkok, Thailand
Level Contributor
1,584 reviews
813 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

Not many flights are as smooth the journey on Bangkok Air from Siem Reap. Although check-in was a bit slow, it was cheerful and efficient. The boutique lounge was bright, clean and comfortable, with the usual offerings of popcorn, cookies, sandwiches and juice. The flight boarded early and departed a full 15 minute ahead of schedule! Service on board was...

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Southeast Asia Economy Siem Reap - Bangkok

Helpful?
Thank Raintree_Thailand
Telfs, Austria
Level Contributor
32 reviews
5 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

New aircraft. the flight was right on time according the scale. we have a gap of 3 hours in Bangkok and to my surprise the company offer me to use free and nice launch free!

Southeast Asia Economy Bangkok - Yangon (Rangoon)
Helpful?
Thank topdani
Moffat, United Kingdom
Level Contributor
5 reviews
16 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

Used Bangkok airways for internal flights for our first visit to Thailand. Outstanding service from check in to baggage collection. Very clean aircraft , pleasant staff and all flights on time. Well done we will recommend

Domestic Economy Phuket - Ko Samui
Helpful?
Thank Paul R
London, United Kingdom
Level Contributor
46 reviews
14 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

Bit shocked on arrival at the airport to see a huge queue but this was handled efficiently by bangkok airways staff and we soon checked in. Lounge was comfortable and relaxing and the flight was on time, comfortable and smooth. I am always happy to travel with this airline!

Southeast Asia Economy Bangkok - Luang Prabang
Helpful?
Thank jim_mc347
London, United Kingdom
Level Contributor
1 review
4 of 5 bubbles Reviewed 5 days ago NEW

Excellent service from an attentive crew. Flight punctual. Aircraft spotlessly clean.Boarding process was efficient.

Domestic Economy Bangkok - Ko Samui
Helpful?
Thank stevewayne10
Cebu City, Philippines
Level Contributor
8 reviews
5 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

They have smooth check-in process. Their process for connecting flight is streamlined that it made is easy for us to catch our next flight, especially with a baby. While waiting for next flight, we were able to relax and have some food in their lounge area. They also have free in-flight meals/snacks for free. Overall, our experience was awesome and...

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Southeast Asia Economy Chiang Mai - Siem Reap

Helpful?
Thank Ariane88
Seaton Delaval, United Kingdom
Level Contributor
39 reviews
12 helpful votes
4 of 5 bubbles Reviewed 6 days ago NEW

Fight delayed by one hour due to late arrival of incoming flight. Complimentary lounge access provided as standard along with a 3 course meal on flight lasting 45 minutes.

Southeast Asia Economy Bangkok - Siem Reap
Helpful?
Thank Paul210156
Charleston, South Carolina
Level Contributor
42 reviews
31 helpful votes
5 of 5 bubbles Reviewed 1 week ago NEW

Upon check in with Bangkok Air in Mandalay, we were told that the flight would be delayed and that our bags might not make it through the connection in Bangkok. No worries, they would be put on the next flight. When we arrived in Bangkok, we and 3 other people were met on the tarmac with a van and Bangkok...

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Southeast Asia Economy Mandalay - Siem Reap

Helpful?
Thank jedm49
Newport, United Kingdom
Level Contributor
537 reviews
184 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

We travelled standby as I work for a related airline. Great service and friendly and helpful check in staff at HKG. They got our family the last 5 seats and the flight was good with a decent meal as well. Highly recommended.

Southeast Asia Economy Hong Kong - Ko Samui
Helpful?
Thank JP070766
Level Contributor
33 reviews
12 helpful votes
5 of 5 bubbles Reviewed 1 week ago

we flew bangkok air both from BKK to Siem Reap and then BKK to Koh Samui. It was a bit more expensive than other airlines, but it was clean, on-time and we even got our baggage during an unbelievably short transfer. the lounges were great and the staff were SUPER helpful. the served food on the 40-minute flight which is...

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Southeast Asia Economy Bangkok - Siem Reap

Helpful?
Thank Torren H
See travel tips for airlines
“better to pay few dollar more with this company then to use law cost company.”
 of 5 bubbles topdani, yesterday | Read review
“Arrive early.”
 of 5 bubbles cmbinco, 2 weeks ago | Read review
“Ask for the free airport lounge.”
 of 5 bubbles herman972, 3 weeks ago | Read review
“Every flight is a good flight with this airline, no surprises”
 of 5 bubbles CRhikers, 3 weeks ago | Read review
“Make use of this airline. I' ve booked through Travelstart and experience no problems.”
 of 5 bubbles U5968WFamandad, 3 weeks ago | Read review
Show next 5 travel tips 5 of 10
About Bangkok Airways
Regional airline Bangkok Airways (PG) operates non-stop flights to more than 20 destinations in Thailand, Cambodia, China, Hong Kong, Laos, Maldives, Burma, India and Singapore. Headquartered in Bangkok, the airline's primary hub is Suvarnabhumi Airport (SVV) and secondary hubs are Phuket International Airport (HKT) and Chiang Mai International Airport (CNX). The airline's fleet includes some planes configured with both Economy Class and Business Class cabins. However, most of its aircraft are configured with only an Economy Class cabin.
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