We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Bangkok Airways


1,330 Reviews
Headquarters: 99 Mu 14, Vibhavadirangsit Rd. Chom Phon, Chatuchak, Bangkok 10900 Thailand +66-2-270-6699 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
Add Photo Write a Review

1,330 Reviews from our TripAdvisor Community

Write a Review

1,330 reviews from our community

Filter reviews by popular destinations:
All reviews Bangkok Ko Samui Phuket Chiang Mai Siem Reap Krabi Town Phnom Penh Yangon (Rangoon) Singapore Luang Prabang Chiang Rai Mumbai (Bombay) Trat Mandalay Dhaka City
Traveler rating
Cabin
  • (732)
  • (0)
  • (26)
  • (0)
Route
  • (479)
  • (260)
  • (17)
  • (3)
  • (0)
  • More
Language
  • More
Showing 759: English reviews
A TripAdvisor Member
Reviewed 3 days ago NEW via mobile

These guys feel like a premium airline. The service was exemplary, the planes immaculate and every flight ran to schedule. Check in was quick and easy. Their gate lounge at Koh Samui is great - kids toys and free snacks and drinks (hot and cold). Highly recommend Bangkok Airways.

Southeast Asia Economy Kuala Lumpur - Ko Samui
Helpful?
Thank A TripAdvisor Member
Astoria, New York
Level Contributor
130 reviews
48 helpful votes
Reviewed 3 days ago NEW

This is an awesome airline. They have great lounges and even the super short flights have a solid meal. The quality of the food was good and they are generous with the complimentary drinks. I would definitely go out of my way to fly with them more than others.

Domestic Economy Bangkok - Chiang Rai
Helpful?
Thank Julien P
Hartley, Australia
Level Contributor
56 reviews
6 helpful votes
Reviewed 6 days ago NEW

Found this airline to be very good and the staff where very friendly. Overall had a very good flight.

Southeast Asia Economy Bangkok - Vientiane
Helpful?
Thank trevorr913
Atyrau Province, Kazakhstan
Level Contributor
88 reviews
38 helpful votes
Reviewed 6 days ago NEW

First time on this airline great service and the boutique lounge is a good idea. The on board team were nice and friendly

Domestic Economy Bangkok - Phuket
Helpful?
Thank Hydrous
London, United Kingdom
Level Contributor
19 reviews
11 helpful votes
Reviewed 1 week ago via mobile

Traveled from Bangkok to lao then to koh samui then back to Bangkok found the air line very good and even though it was only a 1 hour flights we had good food and the use of there airport lounge would travel with them again 😊

Southeast Asia Economy Vientiane - Ko Samui
Helpful?
Thank walter h
Uttoxeter, United Kingdom
Level Contributor
10 reviews
2 helpful votes
Reviewed 1 week ago

what an amazing budget airline to fly with first of all the lounge by the departure gate was superb there is a little room with free nibbles including sandwiches and slices popcorn and free drinks coffee tea and juice this was a nice treat free wifi very comfy waiting area amazingly helpful staff very clean area. that was the first...

More 
Domestic Economy Ko Samui - Bangkok

Helpful?
Thank zoggy909
lancashire
Level Contributor
51 reviews
25 helpful votes
Reviewed 1 week ago

Not bad though my partner was ill and they weren't really that bothered about it not that it was serious but at least they were helpful

Domestic Economy Bangkok - Phuket
Helpful?
Thank hosp7
Level Contributor
10 reviews
Reviewed 1 week ago via mobile

The airplane was really clean, the flight was just one hour and they served us a big meal, the crew was really nice!

Southeast Asia Economy Phnom Penh - Bangkok
Helpful?
Thank Carolina S
Level Contributor
6 reviews
Reviewed 1 week ago

was booked on this one to avoid great delay of my connection flight with Thai airways. great service, very good food.

Southeast Asia Economy Bangkok - Phnom Penh
Helpful?
Thank Claudia G
Greater London, United Kingdom
Level Contributor
129 reviews
50 helpful votes
Reviewed 1 week ago

The crew were polite , courteous and most helpful. They were prompt in the serving of lunch( a healthy one too at that) , and thorough in clearing. To be fair, I could not fault the cabin crew, or food. Take off and landing was smooth. A good experience, and I certainly will fly with them again.

Southeast Asia Economy Yangon (Rangoon) - Bangkok
Helpful?
1 Thank Keith D
See travel tips for airlines
“check in first to get upgraded”
zoggy909, 1 week ago | Read review
“Check the baggage restrictions on checked vs. carry on - they manage it strictly; not just on total weight”
boredcharou, 3 weeks ago | Read review
“Very good for in country travel.”
Donbethesda, 3 weeks ago | Read review
“Smile and they will take care of you”
john_mittan, 4 weeks ago | Read review
“They have boutique routes so if you want to fly direct, fly with PG to save time.”
bangkokstory, 5 weeks ago | Read review
Show next 5 travel tips 5 of 10
About Bangkok Airways
Regional airline Bangkok Airways (PG) operates non-stop flights to more than 20 destinations in Thailand, Cambodia, China, Hong Kong, Laos, Maldives, Burma, India and Singapore. Headquartered in Bangkok, the airline's primary hub is Suvarnabhumi Airport (SVV) and secondary hubs are Phuket International Airport (HKT) and Chiang Mai International Airport (CNX). The airline's fleet includes some planes configured with both Economy Class and Business Class cabins. However, most of its aircraft are configured with only an Economy Class cabin.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

413 photos of this airline

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (413)
Viewed
Airline Lounge (57)
Viewed
Food and Drink (59)
Viewed
Our fleet (3)
Viewed
Food and Drink (1)
Viewed
Seat (21)
Viewed
View from Window (47)
Viewed
Cabin (25)
Viewed
Onboard Feature (6)
Viewed
Airport (81)
Viewed
Other (113)