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Austrian Airlines


4 of 5 bubbles
1,565 Reviews
Headquarters: Office Park 2 Postfach 100, Vienna A1300 Austria +43-0-5-1766-1000 Website
Rating summary
  • 3.5 of 5 bubbles
    Legroom
    3.5 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    3.5 of 5 bubbles
    Value for Money
  • 4.5 of 5 bubbles
    Cleanliness
    4 of 5 bubbles
    Check-in and Boarding
  • 3.5 of 5 bubbles
    Food and Beverage
    3 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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1,565 Reviews from our TripAdvisor Community

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1,565 reviews from our community

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Showing 647: English reviews
Bratislava, Slovakia
Level Contributor
167 reviews
105 helpful votes
3 of 5 bubbles Reviewed yesterday NEW

Not a bad flight, I guess, but not a very good check-in experience, due to rude ground personnel and malfunctioning machines that are supposed to issue boarding passes. Not too impressed.

Europe Economy Vienna - Frankfurt
Helpful?
Thank LarryJ917
Zurich, Switzerland
Level Contributor
91 reviews
33 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

Good, worth the money we had a morning and evening flight both very good,good and friendly staff and Sandwich is also not bad.

Europe Economy Zurich - Vienna
Helpful?
Thank Peter L
Cardiff, UK
Level Contributor
122 reviews
148 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

Good space between your seat and the one in front. Good service of hot snacks and drinks ( twice ). If you pre book your seats at the front of the plane, you get served earlier than those at the back.,

Europe Economy Bristol - Innsbruck
Helpful?
Thank Beachandsea
Greensboro, North Carolina
Level Contributor
55 reviews
17 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW

The short hop from Vienna to Bucharest was a pleasant one! The plane was not too crowded and the flight attendants paid a lot of attention to the customers. Quick service and good selection of drinks - they even offered Almdudler!!!

Europe Economy Vienna - Bucharest
Helpful?
Thank Michael J
Austin, Texas
Level Contributor
26 reviews
6 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW

Very nice and comfortable flight. Like most intercontinental European flights, the Business Class was a regular row with the middle seat unoccupied. The plane was very comfortable, though. Service was nice and food offerings were well received. All in all, it was a pleasant experience.

Europe Business Class Vienna - Prague
Helpful?
Thank wooderson00
Level Contributor
26 reviews
6 helpful votes
5 of 5 bubbles Reviewed 1 week ago NEW

Always a kind personnel and a feeling of safety... Austrian Airlines give me the most safety trip feeling...

Europe Economy Sarajevo - Vienna
Helpful?
Thank Dragan V
Harrogate, United Kingdom
Level Contributor
616 reviews
225 helpful votes
3 of 5 bubbles Reviewed 1 week ago

This was a standard flight. Overall, the journey was pleasant and service was functional and efficient.

Europe Economy Manchester - Vienna
Helpful?
Thank Nigel H
Level Contributor
14 reviews
1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

I use to fly with other airlines to Yerevan, but since I had issues with other airlines, I fly with Austrian only as much as possible.

International Economy Budapest - Yerevan
Helpful?
Thank Anush R
Iasi, Romania
Level Contributor
6 reviews
1 helpful vote
4 of 5 bubbles Reviewed 2 weeks ago

What i like about them is that wen i have a connection flight and the time is short either they wait for you or organize a quick transfer.

Europe Economy Canton of Geneva - Iasi
Helpful?
1 Thank AlinaCristina
San Diego, California
Level Contributor
33 reviews
17 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago

business class cabin crew was rather careless. The entire 10 hours flight, I did not feel the hospitality that you should expect from an international airline in particular in the business class. Smile ? not a single time. Food was very good, entertainment below other airlines. Seat comfort was as good as other business class seats = very good. Cabin...

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International Business Class Vienna - Beijing

Helpful?
Thank diveforlife
See travel tips for airlines
“Purchase Business Class and visit the lounge.”
 of 5 bubbles wooderson00, 6 days ago | Read review
“business class not the first two rows crew makes too much noise. traveling alone?request a window seat to ensure a single seat.”
 of 5 bubbles diveforlife, 2 weeks ago | Read review
“Comfortable”
 of 5 bubbles , 2 weeks ago | Read review
“Good Check what is the best baggage requirement, pay for what you just need.”
 of 5 bubbles NariRanju, 3 weeks ago | Read review
“be nice it works both ways.”
 of 5 bubbles 146laytons, 4 weeks ago | Read review
Show next 5 travel tips 5 of 10
About Austrian Airlines
Vienna-based Austrian Airlines (OS) flies to six destinations within Austria and more than 80 destinations in about 50 countries across Europe, Asia, North Africa and North America. The airline recently rebranded as myAustrian but still commonly referred to as Austrian Airlines. The airline's hub is at Vienna International Airport (VIE), and focus cities include Graz Airport (GRZ), Innsbruck Airport (INN) and Salzburg Airport (SZG). Austrian Airlines has aircraft with a variety of configurations, including wide body jets with Business and Economy Class cabins, as well as all-Economy Class narrow body jets. Austrian is the flag carrier for the country of Austria and a member of the Star Alliance.
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