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Austrian Airlines


2,089 Reviews
Headquarters: Office Park 2 Postfach 100, Vienna A1300 Austria +43-0-5-1766-1000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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2,089 Reviews from our TripAdvisor Community

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2,089 reviews from our community

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Showing 862: English reviews
Mumbai (Bombay), India
Level 6 Contributor
101 reviews
20 helpful votes
Reviewed yesterday
NEW

It was a really great experience to tavel with Air austria. Nice crew member and very polite. However trip was very hectic. I had nice Red wine and enjoy the trip.

International Economy Mumbai (Bombay) - Vienna
Helpful?
Thank Rajbothra
Vienna, Austria
Level 6 Contributor
229 reviews
78 helpful votes
Reviewed 2 days ago
NEW
via mobile

Flight on time, nice crew on board and they still give some snacks and a free drinks. Last but not least, there is enough space among the seats. All this for a cheap price, at least in my case.

Europe Economy Vienna - Milan
Helpful?
Thank Pee17
london
2 reviews
Reviewed 4 days ago
NEW

typical european carrier with shorthall economy seats on this overnight connection. however what really makes the experience are the great staff - crew brussels to vienna particularly friendly - and crew vienna yerevan and ground staff in yerevan were super

International Business Class Brussels - Yerevan
Helpful?
Thank peter g
Basel, Switzerland
Level 6 Contributor
120 reviews
80 helpful votes
Reviewed 5 days ago
NEW

Two flights - nothing really noteworthy. Friendly flight attendants, Average airplane food. Airplanes that weren't old or broken. On-time departures. Suitcases arrived on time and undamaged. Pretty average flights as they should be. I didn't really like the Vienna airport that much Overall: not bad - rather positive !

International Economy Yerevan - Basel
Helpful?
Thank LukiLukeGO
Level 6 Contributor
127 reviews
10 helpful votes
Reviewed 5 days ago
NEW
via mobile

Austrian is a very good airline. Professional. Excellent online registration, check in facilities. Very good service. Effort to be punctual, at least on arrival. The inflight service is excellent and generous (wines quality in economy poor). Reasonable price for the quality of service. Cons: the highly advertised in flight wifi is generally not available or not connected to internet. Food...

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International Economy Tel Aviv - Vienna

Helpful?
Thank Avi P
Balgach, Switzerland
Level 6 Contributor
90 reviews
35 helpful votes
Reviewed 5 days ago
NEW
via mobile

Had a round-trip ZRH-VIE-PRG-VIE-ZRH. Putting this as VIE-PRG only since on the first leg I was travelling with Swiss and boy does it make a difference. Got onto a tiny propeller plane from Vienna. Luckily my neighbor was rather skinny so the sardine can feeling was not that bad but still both of us had to lean out of the...

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Europe Economy Vienna - Prague

Helpful?
Thank Pascal O
The Hague, The Netherlands
Level 6 Contributor
141 reviews
49 helpful votes
Reviewed 5 days ago
NEW

This was only the first leg of my annual holiday travel, but it exceeded all my expectations in a positive way. Booking process was easy and flight information accurate and timely. Flight was punctual to a second both on departure and arrival. Staying on board was comfortable and enjoyable, and the information on connecting flights in Vienna very useful.

Europe Economy Amsterdam - Vienna
Helpful?
Thank Cristiano_9
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London, United Kingdom
Level 6 Contributor
1,898 reviews
554 helpful votes
Reviewed 5 days ago
NEW

When you travel Economy in an airline where you do not have a high level loyalty card, you know you are not going to be treated like royalty, but at least this flight with Austrian airlines was comfortable, on time and with a decent service. Good value for money

Europe Economy Vienna - London
Helpful?
Thank Ricardo B
Level 5 Contributor
82 reviews
19 helpful votes
Reviewed 1 week ago
NEW
via mobile

I flew with Austrian several times and always trough Vienna. Last time our flight left a little late Sofia due to weather conditions but we managed to land on-time. Several times, despite the short time between the 2 flights and some delay, luggages have always been delivered at the final destination with the flight.

Europe Economy Sofia - Vilnius
Helpful?
1 Thank Domenico F
Fort Myers, Florida
Level 6 Contributor
125 reviews
42 helpful votes
Reviewed 1 week ago

We flew round trip between Miami and Vienna in Business class. The seats were reasonably comfortable for sleeping and lounging. There is no bedding nor mattress pad provided. The tray table is awkward to extend and stow. It also doesn't move much forward/back so you have to sit almost totally upright when using the tray table. The Chef on Board...

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International Business Class Miami - Vienna

Helpful?
Thank BKbeachers
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See travel tips for airlines
“much better on longer haul destinations - but still good compared with other european airlines when it is shorthaul”
peterg572, 4 days ago | Read review
“If you're hungry on an European Economy flight, best to bring a sandwich”
LukiLukeGO, 5 days ago | Read review
“book a seat in the middle of the aircraft”
253omrim, 1 week ago | Read review
“if not business class take row 11”
TuristaFeliceAM, 2 weeks ago | Read review
“Allow time to find transit gate in Vienna as not well sign posted”
jskb1976, 2 weeks ago | Read review
Show next 5 travel tips 5 of 10
About Austrian Airlines
Vienna-based Austrian Airlines (OS) flies to six destinations within Austria and more than 80 destinations in about 50 countries across Europe, Asia, North Africa and North America. The airline recently rebranded as myAustrian but still commonly referred to as Austrian Airlines. The airline's hub is at Vienna International Airport (VIE), and focus cities include Graz Airport (GRZ), Innsbruck Airport (INN) and Salzburg Airport (SZG). Austrian Airlines has aircraft with a variety of configurations, including wide body jets with Business and Economy Class cabins, as well as all-Economy Class narrow body jets. Austrian is the flag carrier for the country of Austria and a member of the Star Alliance.
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