We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Austrian Airlines

4 of 5 stars
301 Reviews
Headquarters: Office Park 2 Postfach 100, Vienna A1300 Austria +43-0-5-1766-1000 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 103
  • 104
    Very good
  • 49
  • 19
  • 26
visit china

a nice flight on time, with an aircraft which has a kitchen with a cook on board, the food was... read more

4 of 5 starsReviewed 1 week ago
Reinhold S
bludenz, Austria
Rating summary
  • 3.5 of 5 stars
    3.5 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
  • 4 of 5 stars
    3.5 of 5 stars
    Check-in and Boarding
  • 3.5 of 5 stars
    Food and Beverage
    3 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
Add Photo Write a Review

301 Reviews from our TripAdvisor Community

Write a Review

301 reviews from our community

Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Sofia, Bulgaria
Level Contributor
36 reviews
3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very nice service. They serve light food, but the cabin crew service is very nice. The seat is also very comfortable and nice.

Europe Economy Sofia - Vienna
Thank Kaloyan B
Sofia, Bulgaria
Level Contributor
36 reviews
3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I flew with the Austrian Airlines Business Class on their A320 and I really liked it. The cabin crew was very friendly, the food was delicious, no inflight entertainment, but comfortable seats.

Europe Business Class Vienna - Sofia
Thank Kaloyan B
Larnaka City, Cyprus
Level Contributor
34 reviews
10 helpful votes
5 of 5 stars Reviewed 1 week ago

Great airline, on-time and professional for travelling with connection within Europe. Great service on ground and on air. Recommended!

Europe Economy Larnaka City - Vienna
Thank Yiotis77
bludenz, Austria
Level Contributor
11 reviews
3 helpful votes
4 of 5 stars Reviewed 1 week ago

a nice flight on time, with an aircraft which has a kitchen with a cook on board, the food was excellent, also the breakfast was unique

International Business Class Vienna - Beijing
Thank Reinhold S
London, United Kingdom
1 of 5 stars Reviewed 1 week ago

It was the worse experience I ever had in my entire life while flying Austrian Airlines! The members of Austrian Airlines that I dealt with are rude, not caring and mostly not helpful. I flew via Vienna to London from another country. The airport in Vienna was closed due to adverse weather condition and pilot flew to Budapest to get...

Europe Economy Odessa - London

Thank fosternataly
Luxor, Egypt
Level Contributor
6 reviews
1 helpful vote
3 of 5 stars Reviewed 1 week ago

Austrian A320/A321 is absolutely not acceptable for business class!!! The seats are exactly the same as in economy, the seat distance is exactly the same as in economy! Why are they charging 4-5 times the economy price??? for the better food? Other airlines have special small business class seats, Austrian does not! Only comment from the airline: But the middle...

International Business Class Cairo - Vienna

Thank Michael P
Enebakk Municipality, Norway
Level Contributor
10 reviews
3 helpful votes
5 of 5 stars Reviewed 1 week ago

I will call this an "all inclusive" plane! Free movies, free drinks and food! The cabin crew was very service minded, and helpful. I recommend Austrian Airways to all my friends/ family!

Europe Economy Oslo - Larnaka City
Thank Terje R
Calgary, Canada
1 review
1 of 5 stars Reviewed 2 weeks ago

From Toronto (YYZ) to Tehran (IKA) via VIE with one hour connection time on June 5th and Return on June 30, from Isfahan (IFN) to YYZ via VIE with one hour connection time. Flight from YYZ to VIE was good, but impolite and not friendly cabin crew. Food was good but not comparable with other airlines. Once we got to...

International Economy Toronto - Tehran

Thank ek4086
Level Contributor
42 reviews
29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am an older traveller, on a limited and fixed income -- travelling at personal expense -- so I am always looking for the balance between quality and cost! I fly fairly frequently to visit family and friends in Europe, the USA and NZ and OZ. During the last year I made two trips to Europe, two to the USA...

International Business Class Shanghai - Manchester

Thank kiaorana5
Level Contributor
77 reviews
21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We flew on June 15 on a one way flight to Naples from Vienna. At the airport we were given priority as we were flying with a baby and the service was amazing. They tagged the baby's bag priority to avoid any problems. During the flight, flight attendant brought us the baby seat belt and a couple of minutes later...

Europe Economy Vienna - Naples

Thank JCRtraveller
See travel tips for airlines
“april is agood time to travel to china”
 of 5 stars reinholds655, 1 week ago | Read review
“Long haul, bid on the smart upgrade to business. A low bid may upgrade you to a lie flat bed, lounge access, & extra bag.”
 of 5 stars kiaorana5, 2 weeks ago | Read review
“smile, they are amazing!”
 of 5 stars JCRtraveller, 2 weeks ago | Read review
“I only had 45 minutes to change flights at Vienna airport. Thanks to their efficiency, this was not a problem.”
 of 5 stars WallyO831, 3 weeks ago | Read review
“Exit row of course is always more comfortable for its leg room like in any other aircraft.”
 of 5 stars jayir, 4 weeks ago | Read review
Show next 5 travel tips 5 of 10
About Austrian Airlines
Vienna-based Austrian Airlines (OS) flies to six destinations within Austria and more than 80 destinations in about 50 countries across Europe, Asia, North Africa and North America. The airline recently rebranded as myAustrian but still commonly referred to as Austrian Airlines. The airline's hub is at Vienna International Airport (VIE), and focus cities include Graz Airport (GRZ), Innsbruck Airport (INN) and Salzburg Airport (SZG). Austrian Airlines has aircraft with a variety of configurations, including wide body jets with Business and Economy Class cabins, as well as all-Economy Class narrow body jets. Austrian is the flag carrier for the country of Austria and a member of the Star Alliance.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.

43 photos of this airline

Traveler photos: See what travelers like you saw

All Traveler Photos (43)
Cabin (4)
Food and Drink (12)
View from Window (10)
Seat (3)
Airport (10)
Onboard Feature (3)
Other (1)