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Asiana Airlines


2,474 reviews
Headquarters: No 47 Osae-Dong Gangseo-gu, Seoul 157-713 South Korea 011 82 2-2669-8000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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2,474 Reviews from our TripAdvisor Community

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2,474 reviews from our community

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Showing 1,019: English reviews
2 reviews
Reviewed 5 days ago
NEW
via mobile

My flight Singapore to seoul was horrible I couldn’t believe that they do not have inflight entertainment and the inflight meal was inedible. The aircraft was very very very old and looks unsafe. I think it looks like from 90’s aircraft and the meal ... just buy your own food if you booked for Asiana airline.

North Asia Economy Singapore - Seoul
Helpful?
Thank Jaehee S
Raleigh, NC, United States
Level 2 Contributor
7 reviews
Reviewed 5 days ago
NEW

As business class seats it was adequate while lacking some storage and drink holders . Food sterile, and minimal. limited to 2 western , 1 oriental, and 1 vegetarian option. Meat portion so small had to ask for a second portion. Staff pleasant but not very gracious. Quickly disappeared after food service. Wine limited to dinner service period. Seoul and...

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International Business Class Los Angeles - Ho Chi Minh City

Helpful?
Thank 214nelsona
HAYDEN
Level 6 Contributor
181 reviews
31 helpful votes
Reviewed 5 days ago
NEW
via mobile

I flew home with a medical issue. The service was great as they asked if they could do anything. I just needed to get up a lot as I could not sit comfortably. The seats were roomy for economy. The food was plentiful and good. The service was excellent.

International Economy Seoul - Seattle
Helpful?
Thank CHRISTOPHER M
Dumaguete City, Philippines
Level 3 Contributor
12 reviews
5 helpful votes
Reviewed 5 days ago
NEW
via mobile

It was my first time flying Asiana. And I have to say I was impressed. On time the flight attendants were nice. Had a Layover at Incheon and it's always nice. Plenty to do even took a free tour of Seoul.

International Economy Cebu Island - Los Angeles
Helpful?
Thank 221travelcritic101
Level 2 Contributor
8 reviews
2 helpful votes
Reviewed 5 days ago
NEW

I was pleasantly surprised on our trip to Phuket from Melbourne on the seat size in economy on the leg from Melbourne to KL... The local flights from KL to Phuket and back again were a bit squashy but ok. The flight from KL back to Melbourne however was horrendous !! I'm just on 6' tall and 100kg - so...

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International Economy Phuket - Melbourne

Helpful?
Thank Gregg W
2 reviews
Reviewed 5 days ago
NEW

It was my first trip with this airline and I was impressed with the quality of service. I have flown a few different airlines to Europe which were sub par in amenities and in-flight hospitality, but with Asiana I was provided with everything you would expect for a long flight: two meals, hot drinks, a blanket, a pillow, free movies,...

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International Economy Los Angeles - Tokyo

Helpful?
Thank yardbird140
Brussels, Belgium
Level 2 Contributor
5 reviews
Reviewed 5 days ago
NEW
via mobile

Being a tall guy, I'm always a bit wary before a 10 hour (night)flight, the seat was a bit hard and the food a bit unsatisfying, but otherwise, enough legroom and very friendly service, would fly again with Asiana.

International Economy Frankfurt - Seoul
Helpful?
Thank LarsH1014
Delhi
Level 6 Contributor
361 reviews
113 helpful votes
Reviewed 5 days ago
NEW
via mobile

Comfortable but Long lay over at Incheon Nice airport Incheon and lots to do to spent time. But hope it could be reduced Vegetarian food need to improve Service is excellent Business class seats have adequate space

International Business Class New Delhi - Chicago
Helpful?
Thank sorabh
Level 2 Contributor
3 reviews
Reviewed 5 days ago
NEW
via mobile

All Cabin Crew are the best!! An Aircraft is superb!! Flying to seoul is almost 6 hours however it is not made me tried for journey!!

North Asia Economy Bangkok - Seoul
Helpful?
Thank Ppreastw S
Asia
Level 5 Contributor
65 reviews
10 helpful votes
Reviewed 5 days ago
NEW

Our departure was delayed over an hour due to Sea-Tac congestion, but landed in Seoul just a few minutes late. I appreciated that the flight attendants were very attentive and responsive like I often find on Asian airlines. The price was excellent and the food was very good, too. It was nice that they kept the bathrooms stocked with toothbrushes...

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International Economy Seattle - Seoul

Helpful?
Thank CloseToPacific
See travel tips for airlines
“Have lots of patience!”
conradof826, 3 days ago | Read review
“Great value for your money and they have the perfect flight schedule from Manila to LA.”
QueenD18, 4 days ago | Read review
“Choose the A380 Aircraft, it provides more comfort for long distance flight.”
elmers147, 4 days ago | Read review
“learn to say a few words in korean. the crew appreciates your efforts, but of course speaks your language.”
jsalm2013, 5 days ago | Read review
“Some rows lack a window. Carefully check before selecting”
214nelsona, 5 days ago | Read review
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About Asiana Airlines
As one of two major airlines in South Korea, Asiana Airlines (OZ) operates flights to four continents. The airline, which is based in Seoul, flies to destinations within Korea and across Asia, as well as Oceania, Europe and North America. Asiana has a domestic operations hub at Seoul's Gimpo International Airport (GMP) and an international hub at Incheon International Airport (ICN). It has five classes of passenger service—First Suite Class, First Class, Business Smartium Class, Business Class and Travel Class. Aircraft configuration varies from route to route. Asiana is part of the Star Alliance.

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