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Asiana Airlines


2,467 reviews
Headquarters: No 47 Osae-Dong Gangseo-gu, Seoul 157-713 South Korea 011 82 2-2669-8000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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2,467 Reviews from our TripAdvisor Community

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2,467 reviews from our community

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Showing 1,018: English reviews
Camarillo, California
Level 4 Contributor
28 reviews
7 helpful votes
Reviewed yesterday
NEW

I like the set up of the Asiana Business Class, 1-2-1, it provides more personal room. I find the food on this trip excellent and the wine selection is outstanding.

International Business Class Los Angeles - Manila
Helpful?
Thank elmers147
Canada
Level 1 Contributor
3 reviews
6 helpful votes
Reviewed yesterday
NEW

Flew economy from Seoul to Phuket. The service was great, the flight attendants are fluent in English and always ready to help. The food was good and they came around often to see if you want anything.

Southeast Asia Economy Seoul - Phuket
Helpful?
Thank windan
Dereham, United Kingdom
Level 6 Contributor
125 reviews
68 helpful votes
Reviewed yesterday
NEW

We flew out to Japan business class as the flight was through the night. We returned economy class as we were flying with our family who were also economy, and we were flying through the daylight. In each case the journey was very comfortable, the seats in economy class having a little more space than in some other airlines. The...

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International Business Class London - Tokyo

Helpful?
Thank Adam181
Level 3 Contributor
18 reviews
8 helpful votes
Reviewed 2 days ago
NEW

A super interesting feature of Asiana's business class is the lounge they have. The lounge has two small couches and a bit of space for a baby to crawl/walk/cruise around. This was invaluable to 'change it up' on the baby over the super long flight. Flight attendants were also helpful with the baby. They took our little one when we...

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International Business Class New York City - Seoul

Helpful?
Thank Nolan B
Level 2 Contributor
6 reviews
6 helpful votes
Reviewed 2 days ago
NEW
via mobile

This was my 1st international flight and I have to say it was great! The service was top notch! Food was delicious (I recommend the Korean food) and the economy class seats were comfy and I feel like they are bigger than flying with Delta in the economy plus seats. Again I have to say the service from the staff...

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International Economy Honolulu - Seoul

Helpful?
Thank graciesmom001
Boston, United States
Level 1 Contributor
3 reviews
Reviewed 2 days ago
NEW

Flew economy class from Seoul to Chicago. Though I was in economy class, the service and food were good. Flight attendants were attentive and their level of English was good. The only recommendation is that they serve a limited selection of drinks as they seem to only serve what they can put on their food serving cart. At the end...

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International Economy Seoul - Chicago

Helpful?
Thank David E
Cebu City, Philippines
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed 2 days ago
NEW
via mobile

It was my first time to travel via Aseana Airlines. It was a sponsored trip by a family member because the rate was very low. I thought services was poor but to my amazement, their aircraft is modernized. You can charge your mobile while in the sky. Not every airline has it. Flight attendants were very courteous and attentive. They...

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International Economy Cebu Island - San Francisco

Helpful?
Thank iamconi789
Tokyo
Level 5 Contributor
54 reviews
23 helpful votes
Reviewed 2 days ago
NEW

This was my first time to use Asiana. I went from Narita/Tokyo to Rome (through Seoul). Everything was nice on the way to Rome - however, on the way back to Tokyo, there was a big delay from Rome, which made me miss my original flight from Seoul. I was supposed to reach Narita at 6 pm, but instead, I...

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International Economy Tokyo - Rome

Helpful?
Thank la_vera_mahshid
Olympia
Level 2 Contributor
6 reviews
Reviewed 2 days ago
NEW

I have had the opportunity to fly on U.S. airlines and Asian airlines. there is no comparison. from the moment you contact the staff of Asiana or ANA , etc, you are greeted with respect and a kindness which is real not for public relations only. the first bow that the flight crew gives the passengers is indicative of how...

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International Economy Seattle - Ho Chi Minh City

Helpful?
Thank Jsal M
2 reviews
Reviewed 2 days ago
NEW
via mobile

My flight Singapore to seoul was horrible I couldn’t believe that they do not have inflight entertainment and the inflight meal was inedible. The aircraft was very very very old and looks unsafe. I think it looks like from 90’s aircraft and the meal ... just buy your own food if you booked for Asiana airline.

North Asia Economy Singapore - Seoul
Helpful?
Thank Jaehee S
See travel tips for airlines
“Have lots of patience!”
conradof826, today | Read review
“Great value for your money and they have the perfect flight schedule from Manila to LA.”
QueenD18, yesterday | Read review
“Choose the A380 Aircraft, it provides more comfort for long distance flight.”
elmers147, yesterday | Read review
“learn to say a few words in korean. the crew appreciates your efforts, but of course speaks your language.”
jsalm2013, 2 days ago | Read review
“Some rows lack a window. Carefully check before selecting”
214nelsona, 2 days ago | Read review
Show next 5 travel tips 5 of 10
About Asiana Airlines
As one of two major airlines in South Korea, Asiana Airlines (OZ) operates flights to four continents. The airline, which is based in Seoul, flies to destinations within Korea and across Asia, as well as Oceania, Europe and North America. Asiana has a domestic operations hub at Seoul's Gimpo International Airport (GMP) and an international hub at Incheon International Airport (ICN). It has five classes of passenger service—First Suite Class, First Class, Business Smartium Class, Business Class and Travel Class. Aircraft configuration varies from route to route. Asiana is part of the Star Alliance.

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