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Asiana Airlines


1,247 Reviews
Headquarters: No 47 Osae-Dong Gangseo-gu, Seoul 157-713 South Korea +82-2-2669-8000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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1,247 Reviews from our TripAdvisor Community

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1,247 reviews from our community

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Showing 428: English reviews
Fort Myers, Florida
Level 6 Contributor
525 reviews
112 helpful votes
Reviewed 4 days ago
NEW

Last time I will fly economy on a long flight, Half was thru the flight the restroom were filthy and stayed that way until we landed. Now we fly on Airlines whose base is in US or there are some others that we do fly but this airline, we will not fly again. It was a bargain and I can...

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International Economy New York City - Okinawa

Helpful?
Thank WPEVLE
Level 5 Contributor
43 reviews
5 helpful votes
Reviewed 6 days ago
NEW

I am already building my mileage with Asiana. Despite the incident that had happened years ago at SFO. I still feel that Asiana Airlines gives very good service. I have boarded many times different western airlines but Asiana is one of those asian carriers that provide good flying experience even for economy passengers. Had a wonderful experience also of getting...

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International Economy Los Angeles - Manila

Helpful?
Thank Brown_Walker
Philadelphia, Pennsylvania
Level 3 Contributor
10 reviews
14 helpful votes
Reviewed 1 week ago

Over the course of the last month I've flown Asiana (Business Class) four times: LAX-Seoul, Seoul-Ho Chi Minh City, Singapore-Seoul, and Seoul-LAX. All in all, Asiana is an excellent airline, with fantastic service and in-flight dining. For the cost, their business class experience is hard to beat. I do have some gripes, though: for a modern, sophisticated airline from such...

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International Business Class Los Angeles - Seoul

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Thank toddsnider
Corona, California
Level 6 Contributor
95 reviews
29 helpful votes
Reviewed 1 week ago

Since I started using Asiana Airlines a few years ago, I wouldnt use any other airline when going for a visit to Cebu, Philippines. Asiana Airlines have good leg room, comfortable chairs. You never go hungry on Asiana Airlines. They serve 2 meals and a snacks for my international long flight. They give free earpiece for the entertainment, a blanket,...

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International Economy Los Angeles - Cebu Island

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Thank LO C
Level 3 Contributor
11 reviews
1 helpful vote
Reviewed 1 week ago

I travelled to seoul many time on business trips and use Asiana Airline along with others but found Asiana best considering customer support, food availability, attendants attitude towards customer and overall cleanliness. I would recommend this airline for korea travel.

North Asia Economy New Delhi - Seoul
Helpful?
Thank Sudhanshu V
Level 5 Contributor
41 reviews
8 helpful votes
Reviewed 1 week ago

I took a midnight flight from HK to Seoul. Everything was o.k. It was a better choice than taking buget airlines.

North Asia Economy Hong Kong - Seoul
Helpful?
Thank Siu B
San Diego, California
Level 5 Contributor
86 reviews
39 helpful votes
Reviewed 2 weeks ago

We have flown many airlines (mostly Star Alliance) all over the world, and it is hard to surprise us anymore. However, we were really blown away by the amazing service provided by the Asiana flight attendants in Business Class. They were exceptionally warm and attentive, and it seemed like there were always multiple flight attendants available. The seats were comfortable...

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International Business Class Los Angeles - Bangkok

Helpful?
Thank JimGSD
Waalwijk, The Netherlands
Level 6 Contributor
289 reviews
106 helpful votes
Reviewed 2 weeks ago

We always like flying with Asian airlines but Asiana is truly great. They have attentive service and they even serve meals on flights that only last 1,5 hours. They have great entertainment and the cabin crew is extremely friendy. Will fly again with them in a heartbeat.

North Asia Economy Shanghai - Seoul
Helpful?
Thank Erik M
Guangzhou, China
Level 3 Contributor
8 reviews
Reviewed 2 weeks ago

This was a wonderful flight! The plane was clean and had comfortable seats. The flight attendants were very courteous and able to speak English, Chinese, and Korean. The meals offered during the flights were delicious and filling. Free movies, games, and music made for a enjoyable flight. There was no use of wi-fi while in the air, but with the...

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International Economy Guangzhou - Chicago

Helpful?
Thank sarahmN1447KK
Manila, Philippines
Level 2 Contributor
5 reviews
6 helpful votes
Reviewed 3 weeks ago

We have been boarded to this airline on our 2 consecutive years of visiting the US and we always had a consistent service. Comfortable seats, good food and always a delight to be with the company of beautiful smiling Asian women.

International Economy Seoul - Seattle
Helpful?
Thank ro6978
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See travel tips for airlines
“Get another airline”
WPEVLE, 4 days ago | Read review
“Pack light. great in flight duty free shopping. not all items available but still great range to buy.”
ginaa668, 3 weeks ago | Read review
“I had 3 flights with this airline in 3 months and the service provided was on every flight excellent.For this price, it's a super deal.”
rolfh561, 3 weeks ago | Read review
“in economy - always the back rows - you have a chance to sit in your own aisle”
rayr0d102, 3 weeks ago | Read review
“A-380-single seats @ window; 2 seats in middle,. Some have consoles between seats. Some with the consoles on the aisle.”
robertbF2904MI, 3 weeks ago | Read review
Show next 5 travel tips 5 of 10
About Asiana Airlines
As one of two major airlines in South Korea, Asiana Airlines (OZ) operates flights to four continents. The airline, which is based in Seoul, flies to destinations within Korea and across Asia, as well as Oceania, Europe and North America. Asiana has a domestic operations hub at Seoul's Gimpo International Airport (GMP) and an international hub at Incheon International Airport (ICN). It has five classes of passenger service—First Suite Class, First Class, Business Smartium Class, Business Class and Travel Class. Aircraft configuration varies from route to route. Asiana is part of the Star Alliance.
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