We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Asiana Airlines


2,707 reviews
Headquarters: No 47 Osae-Dong Gangseo-gu, Seoul 157-713 South Korea 011 82 2-2669-8000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
Add Photo Write a Review

2,707 Reviews from our TripAdvisor Community

Write a Review

2,707 reviews from our community

Filter reviews by popular destinations:
All reviews Seoul Los Angeles Tokyo Osaka Manila New York City London Bangkok Hong Kong Sydney San Francisco Frankfurt Singapore
Traveler rating
Cabin
  • (789)
  • (0)
  • (325)
  • (36)
Route
  • (812)
  • (231)
  • (62)
  • (22)
  • (21)
  • More
Language
  • More
Showing 1,152: English reviews
2 reviews
Reviewed today
NEW
via mobile

In reality the flight is very ordinary just like any other airlines traveling in Southeast Asia. But one thing does stands out for me everytime I fly Asiana, the flight attendance customer service is constantly very good and always with a smile. I am an Asiana frequent flyer and I chose Asiana for for the value in their airfare pricing...

Date of travel: December 2018
More 
International Economy Manila - San Francisco

Helpful?
Thank Roy D
Naperville
Level 3 Contributor
23 reviews
6 helpful votes
Reviewed today
NEW

The first impression is how the flight attendants, almost all women, reminded me of US Airlines "stewardess" from 30 to 50 years ago. They were all immaculately coiffed and the majority had their hair pulled back into a severe bun, the rest wore their hair ear length. Their make-up was perfectly applied. That's where the similarity ended, however, because these...

Date of travel: October 2018
More 
International Economy Chicago - Hanoi

Helpful?
Thank Barbara B
Apuela, Ecuador
Level 3 Contributor
14 reviews
2 helpful votes
Reviewed today
NEW

Great flight, great crew, on time, relatively new aircraft with true lay flat seats. Meals well beyond typical airplane food. Cabin crew was attentive, courteous, very professional. Number of crew seemed larger than usually found on these kinds of flights. This was a long flight but crew was always alert, attentive, and on duty. One of the best international flights...

Date of travel: October 2018
More 
International Business Class Bangkok - New York City

Helpful?
Thank alewton12
Level 3 Contributor
14 reviews
Reviewed yesterday
NEW

Ever since I experienced Asiana for a trip to Seoul many years back, I decided to travel with them as much as I could when I need to fly to Korea. It's for no other thing than their chilli paste that they give as part of their in-flight meals (of course you gotta pick the Korean food option). It is...

Date of travel: November 2018
More 
North Asia Economy Shanghai - Seoul

Helpful?
Thank sotiredoftravel
New York City, New York
Level 3 Contributor
14 reviews
Reviewed yesterday
NEW

Traveled both Economy and Business class on Asiana. Hands down by far the best service your money will buy.

Date of travel: January 2018
International Business Class San Francisco - Seoul
Helpful?
Thank Jay K
Bangkok, Thailand
Level 4 Contributor
33 reviews
7 helpful votes
Reviewed yesterday
NEW

My first time with A380. Pretty comfort seat , but window seat is few inches away from window so i couldn't lean my head to airplane wall properly for sleeping. Overall was good , clean interior , good movies on board and good food.

Date of travel: October 2018
North Asia Economy Bangkok - Seoul
Helpful?
Thank boar12
Tacoma, Washington
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

Passengers are offered a choice of Korean or western meals. Choices are limited, however. The negative I have to offer is that the airlines lost our luggage for 5 days.

Date of travel: November 2018
International Business Class Seattle - Sydney
Helpful?
Thank Beverly L
Greater Noida, India
Level 3 Contributor
20 reviews
1 helpful vote
Reviewed yesterday
NEW

Cheap tickets, nice onboard experience, ontime. When our return journey flight got rescheduled, causing a layover of more than 24 hours, the airlines provided us with foods, transportation and accomodation in a 4* hotel in Seoul city.

Date of travel: October 2018
International Economy New Delhi - Honolulu
Helpful?
Thank _roydd56
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

service is the 1st thing on my list. 5 Star always cabin comfort Excellent inflight amenities Deluxe electronic entertainment also 5 Star selection nice selection of meals

Date of travel: May 2018
International Business Class Ho Chi Minh City - New York City
Helpful?
Thank glynn m
2 reviews
Reviewed yesterday
NEW

I flew from Chicago to Tokyo via Seoul. The flight goes from ORD at midnight and arrives at Incheon at 4am the next day. The flight left on time and got in early which is quite rare for a westbound flight. The carrier gives out a toothbrush and toothpaste to every economy traveler which is much appreciated. There seems to...

Date of travel: September 2018
More 
International Economy Chicago - Tokyo

Helpful?
Thank Lena N
See travel tips for airlines
“Two seating arrangements - close together and separated by a large console. If traveling as a couple choose teh ones close together”
alewton12, today | Read review
“Pick Korean meal when asked for your choice of food! Best chillie paste!”
sotiredoftravel, yesterday | Read review
“relax and enjoy”
358glynnm, yesterday | Read review
“I have flown Asiana for the past 10 years and they have always been consistently excellent overall”
JermsE, yesterday | Read review
“You might get a fresher option if you special order a different meal.”
manganesespark, yesterday | Read review
Show next 5 travel tips 5 of 10
About Asiana Airlines
As one of two major airlines in South Korea, Asiana Airlines (OZ) operates flights to four continents. The airline, which is based in Seoul, flies to destinations within Korea and across Asia, as well as Oceania, Europe and North America. Asiana has a domestic operations hub at Seoul's Gimpo International Airport (GMP) and an international hub at Incheon International Airport (ICN). It has five classes of passenger service—First Suite Class, First Class, Business Smartium Class, Business Class and Travel Class. Aircraft configuration varies from route to route. Asiana is part of the Star Alliance.

1,188 photos of this airline

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (1188)
Viewed
Food and Drink (313)
Viewed
Seat (145)
Viewed
Onboard Feature (61)
Viewed
View from Window (96)
Viewed
Airport (109)
Viewed
Airline Lounge (40)
Viewed
Our fleet (13)
Viewed
Cabin (87)
Viewed
Other (324)