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All Nippon Airways (ANA)


4.5 of 5 stars
1,462 Reviews
Headquarters: Shiodome-City Center Higashi-Shimbashi Minato-ku, 105-7140 Tokyo Prefecture +81-0570-029-709 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 767
    Excellent
  • 494
    Very good
  • 138
    Average
  • 39
    Poor
  • 24
    Terrible
Good airline for the price.

I had very good experience flying with air canada and all nippon airlines combined. Flight... read more

4 of 5 starsReviewed yesterday
Sktoronto99
,
Toronto, Canada
via mobile
Rating summary
  • 4 of 5 stars
    Legroom
    4 of 5 stars
    Seat Comfort
  • 4.5 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 4.5 of 5 stars
    Cleanliness
    4.5 of 5 stars
    Check-in and Boarding
  • 4 of 5 stars
    Food and Beverage
    4 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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1,462 Reviews from our TripAdvisor Community

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1,462 reviews from our community

Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
San Francisco, California
Level Contributor
31 reviews
11 helpful votes
3 of 5 stars Reviewed yesterday NEW

This was the first time I traveled Mumbai-San Francisco segment via Japan. I booked on United Air, the flight was operated by All Nippon. This was a great flight except that i did not like the food. I did not like even one meal (even though I love japanese food). I switched to non-japanese options and they were not great...

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International Economy Mumbai (Bombay) - San Francisco

Helpful?
Thank vruship
Toronto, Canada
Level Contributor
9 reviews
4 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I had very good experience flying with air canada and all nippon airlines combined. Flight attendant was polite and services were good. Seats are reasonable. Flight take off and landing were smooth. I would recommend to use this airlines.

International Economy Toronto - Jakarta
Helpful?
Thank Sktoronto99
Quito, Ecuador
Level Contributor
93 reviews
9 helpful votes
4 of 5 stars Reviewed yesterday NEW

I flew a roundtrip with ANA, and it was really good! The flight attendants were so nice, the planes were comfortable, the only thing that i do not like was the quality of the video and audio in two of the four flights i took.

International Economy Chicago - Bangkok
Helpful?
Thank lguerrero54
Philadelphia, Pennsylvania
Level Contributor
15 reviews
3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Flight was comfortable, lay flat seating with nice duvet. The 'pod' seat was a little claustrophobic by design. Not very impressed by the staff. They were much more attentive to the male passengers. I think a cultural difference. The lavatory was dirty, even at the start of the flight. Overall experiance was average.

International Business Class Tokyo - New York City
Helpful?
Thank Katie C
Tel Aviv, Israel
Level Contributor
37 reviews
12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were amazed by the comfort the business class offers. Huge space, a lot of storage solution, comfortable bed with a special mattress to sleep on it. We slept about 8 hours! Woke up so fresh and ready to continue our trip on. And! We had a free wifi option for 15 minutes. Nice, isn't it? ))

International Business Class Tokyo - Frankfurt
Helpful?
Thank EstherTLV
Roanoke, Virginia
Level Contributor
60 reviews
7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Another excellent international airline. The service was excellent. The servers attire cheerful and neat. The food better than average. The seats better than average. All around a good airline.

Southeast Asia Economy Hong Kong - Bangkok
Helpful?
Thank 2Yummy4U
Florida
Level Contributor
108 reviews
42 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I think this was the first time I have flown ANA and I was very impressed. Immediately prior to the Tokyo to Houston leg, I had flown with them from Singapore to Tokyo. So I am reviewing everything - the check in, both flights, and baggage handling. Check in was quick and efficient and I was delighted to find that...

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International Business Class Tokyo - Houston

Helpful?
Thank Pink_Passport
Sachse, Texas
Level Contributor
466 reviews
182 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I flew on ANA from Houston to Narita, Japan in August. The airplane was new, nice, and clean. The services were friendly. There were a few big hit movies on the flight. The food was OK. ANA offered low-price tickets months in advance.

International Economy Houston - Tokyo
Helpful?
Thank BangkokSachse
Brussels, Belgium
Level Contributor
48 reviews
56 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Once you fly with ANA, you find the service is the best of all other airline. They are not luxrious like Emirates, but their smile are really nice.

International Economy Brussels - Tokyo
Helpful?
Thank annadiving
bombay
Level Contributor
51 reviews
27 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My firends and I flew Economy class from Mumbai to Okinawa (Naha), but the seating arrangement was quite cramped. Thankfully their entertainment system was working, and I did manage to get Indian Vegetarian food - which was delicious.

North Asia Economy Mumbai (Bombay) - Okinawa
Helpful?
Thank shirinlalkaka
See travel tips for airlines
“If you like to sleep, this is the airline for you.”
 of 5 stars KatieC145, 2 days ago | Read review
“A good choice”
 of 5 stars 2Yummy4U, 4 days ago | Read review
“ask your special needs in advance”
 of 5 stars annadiving, 5 days ago | Read review
“ANA codeshares with United. Used our United Club passes at Narita prior to our flight home. Nice club, better than the ones in the U.S.”
 of 5 stars ToddY714, 1 week ago | Read review
“For Tokyo, take the direct flight, it's worth to pay a bit more than other companies, but then you go straight to the destination.”
 of 5 stars Helcanen, 1 week ago | Read review
Show next 5 travel tips 5 of 10
About All Nippon Airways (ANA)
ANA, or All Nippon Airways (NH), is a Japanese airline headquartered in Tokyo. It flies to about 50 destinations within Japan and 32 international destinations in Asia, Europe and North America. ANA operates hubs at Tokyo's Haneda Airport (HND) and Narita International Airport (NRT), and secondary hubs at Osaka's Kansai International Airport (KIX) and Chūbu Centrair International Airport (NGO). The airline has several subsidiaries, including regional airline ANA Wings, and low-cost carriers Air Do and Vanilla Air. It flies aircraft with a variety of cabin configuring that include First Class, Business Class, Premium Economy Class and Economy Class. The airline is a member of the Star Alliance.

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