The crew was not too warm, the aircraft was not too new and there wasn't anything very interesting to do .
My regular flight from Itami for Haneda is always good and Crew are so nice that I could have a comfortable time on the air. Most of flight are on time, although sometimes have a slight delay from scheduled. I enjoy audio service on seat, especially Japanese RAKUGO entertainment.
Great service. The flight crew were so courteous and kind. Very helpful. Always had a cheerful face. the seats were comfortable and flights were on time. The star alliance helped us gain mile points too
This was not the first time I have flown ANA, nor will it be the last. The flight was on time, baggage was unloaded promptly and the staff were very friendly and helpful.
The reason we flew ANA is because they stop at Haneda airport, not the Narita airport. It saved us lots of time. The cabin services was very good,friendly and always smile. The food was good except the cold sandwitch. The ANA ground service agent helped my father with Wheelchair( You may request when you booked the flight) This lady provided...More
The ANA Club in Tokyo is like a cattle car --stuffed with people, no room to sit. They do not serve diet Pepsi, nor Diet coke on their flights, only Pepsi out of a two liter bottle. The flight was on time, but we were disappointed it was not United from Tokyo - LAX.
This is a code share with United, but it does not honor the baggage allowances of United nor does it upgrade you to Premium coach. It also does not serve diet coke, or any diet soft drink. It is virtually impossible to reach ANA by phone from Bangkok -- even if you phone Tokyo. I'd look for another code-share partner.
Great experience at the suite check-in at Narita airport. The 777 is equipped in first class in a way that does not give you the impression that you have a huge amount of space. But the cabins are actually ok but you feel a bit confined (at least much more than on Lufthansa or Singapore airlines. Staff is extremely dedicated,...More
A very fine exxperience with top personnel and very friendly staff. The total experience was a real treat.
ANA (NH) aka "Inspiration of Japan" is a carrier that sometimes has really good deals but is usually a bit more costly than competitors I've flown them ten times or so to, within and from Japan in the last couple of years and I love 'em. Why? Planes are clean, cabin crew is attentive, they run on time, food is...More
“Just because you fly one leg with United, do not assume that the code-share airlines honor United's perks”keithp867, 2 days ago | Read review
“Order the japanese menu items.”Hidden_World_Photos, 6 days ago | Read review
“try out Premium economy”Wingfield73, 1 week ago | Read review
“If you have never flown ANA, frankly you have never flown before ;-)”ccpprs55, 1 week ago | Read review
“The bulkhead seats immediately behind business give masses of legroom”jediknight340, 2 weeks ago | Read review