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Alaska Airlines


10,504 reviews
Headquarters: PO Box 68900, Seattle, WA 98168 +1 800-252-7522 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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10,504 Reviews from our TripAdvisor Community

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10,504 reviews from our community

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Showing 10,220: English reviews
Melbourne, Australia
Level 6 Contributor
708 reviews
292 helpful votes
Reviewed yesterday
NEW

My wife and I flew with Alaska Airlines in First Class seats 1A and 1C from San Francisco to Las Vegas. It was a comfortable flight.

Domestic First Class San Francisco - Las Vegas
Helpful?
Thank PlanetOz
Sequim, WA, United States
Level 3 Contributor
22 reviews
6 helpful votes
Reviewed yesterday
NEW

This review asked for flight number, destination, etc., and I will be on this flight in two weeks, but this is a blanket review of Alaska Airlines (AS). I have flown AS for more than 20 years, and I have never been disappointed or displeased with them. They have the most cheerful and helpful employees of any airline I have...

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Domestic Economy Seattle - Sitka

Helpful?
Thank cynthiadF8585DG
Olympia, Washington
Level 5 Contributor
94 reviews
34 helpful votes
Reviewed yesterday
NEW

I fly Alaska Airline quite a bit, partly because SeaTac is a major hub and their schedule to anywhere is the best. Overall I give them high marks for being on time and their staff being well trained. First class isn't much of a test for any airline, On long flights I cough up the extra money because of my...

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Domestic First Class Chicago - Seattle

Helpful?
Thank Jon K
Kailua-Kona, Hawaii
Level 6 Contributor
185 reviews
46 helpful votes
Reviewed yesterday
NEW

I often fly back and forth from Kona to Seattle. Alaska Airlines flies direct saving a lot of time and effort from the other airlines.

Domestic Economy Seattle - Kailua-Kona
Helpful?
Thank eaglecadd
Kailua-Kona, Hawaii
Level 6 Contributor
185 reviews
46 helpful votes
Reviewed yesterday
NEW

United got us from London to LA 2 hours late causing us to miss our flight to Seattle. Alaska rebooked us on the next flight to Seattle with no hassle and no charges. I will always book on Alaska every chance I get.

Domestic Economy Los Angeles - Seattle
Helpful?
Thank eaglecadd
Lynnwood, Washington
Level 4 Contributor
43 reviews
6 helpful votes
Reviewed yesterday
NEW

On time flight, a little more leg room than most airlines, friendly, competent attendants. Clean interior, handled luggage without damaging it. Only problem was we wanted a hot meal on our flight there and since we were in the last third of cabin they ran out before they reached us. Due to my dietary restrictions there was nothing else on...

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Domestic Economy Seattle - Tampa

Helpful?
Thank _billijg
Vancouver, Canada
Level 5 Contributor
53 reviews
12 helpful votes
Reviewed yesterday
NEW
via mobile

Just flew Alaska Airlines from Seattle to Honalulu. Staff was good both on ground and in air. Flights were on time. But the inflight food and entertainment is quite poor. The Entertainment system is pathetic. The food selection is a joke. Not sure how Alaska gets rated so high with these issues.

Domestic Economy Seattle - Honolulu
Helpful?
Thank David T
Florida
Level 5 Contributor
75 reviews
51 helpful votes
Reviewed yesterday
NEW

Fun and interactive captain. Comfortable, clean and updated airplane. In-flight entertainment offered for free using your own device. Free non-alcoholic beverages and light snacks. On time.

Domestic Economy Tampa - Seattle
Helpful?
Thank Nuniatko
Level 5 Contributor
76 reviews
13 helpful votes
Reviewed 2 days ago
NEW

Overall good flight but no movies or threals very basic. Othing to write home about although they do have good prices.

Domestic Economy San Francisco - Honolulu
Helpful?
Thank Andy M
2 reviews
Reviewed 2 days ago
NEW

Alaska airlines has been our choice of airlines for years. Always have enjoyed their service. The staff is caring and friendly.

Domestic First Class Portland - Maui
Helpful?
Thank Jared H
See travel tips for airlines
“Check in on line, use printable baggage tag and free holder, and drop your bag at a specially designated counter. Couldn't be easier!”
cynthiadF8585DG, yesterday | Read review
“Their flights always seem to be full. Don't plan on sneaking on an extra large carry on bag.”
JonK986, yesterday | Read review
“If you can't find what you want when reserving flight CALL AND ASK.”
_billijg, yesterday | Read review
“Always arrive early to avoid stress from the check-in lines.”
jaredhO1653YW, 2 days ago | Read review
“Pay the extra for the premium seats! It's worth it.”
mercersupnorth, 2 days ago | Read review
Show next 5 travel tips 5 of 10
Alaska Airlines Baggage Fees
  • Domestic United States
    • 1st Bag: $25
    • 2nd Bag: $25
    • 3rd Bag: $75
    • Each bag maximum 50 lb/23 kg
  • United States to Canada
    • 1st Bag: $25
    • 2nd Bag: $25
    • 3rd Bag: $75
    • Each bag maximum 50 lb/23 kg
  • United States to Mexico
    • 1st Bag: $25
    • 2nd Bag: $25
    • 3rd Bag: $75
    • Each bag maximum 50 lb/23 kg
More ▾
About Alaska Airlines
The fifth-largest airline in the United States, Seattle-based Alaska Airlines (AS) flies to more than 100 destinations in the United States, Mexico, Costa Rica, and Canada. As the name implies, it's a major carrier in the state of Alaska, flying to about 20 large and small destinations throughout the state. However, the airline has a major presence serving destination on the West Coast of the United States of America. The airline has five hubs: Los Angeles International Airport (LAX), Portland International Airport (PDX), San Francisco International Airport (SFO), Seattle–Tacoma International Airport (SEA), and Ted Stevens Anchorage International Airport (ANC). Aircraft operate with two classes of service: First Class and Main Cabin (Economy Class). Premium Class in the Main Cabin, offering additional legroom and priority boarding, is being added to aircraft. Passengers flying in First Class have access to the airline's Alaska Lounge with locations 7 airports. On 25 April 2018, Alaska Airlines and Virgin America merged. The combined airline is known as Alaska Airlines. The combined fleet consists of Airbus, Boeing, Bombardier, and Embraer aircraft.
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