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3 of 5 stars
427 Reviews
Headquarters: Saatwinkler Damm 42-43, 13627 Berlin Germany +49-030-3434-3434 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 79
  • 118
    Very good
  • 88
  • 66
  • 76
reasonably good

This airline provides many connections useful for the tourists from Germany and around. Flew the... read more

3 of 5 starsReviewed 1 week ago
Namur, Belgium
Rating summary
  • 3 of 5 stars
    3 of 5 stars
    Seat Comfort
  • 3.5 of 5 stars
    Customer Service
    3 of 5 stars
    Value for Money
  • 4 of 5 stars
    3.5 of 5 stars
    Check-in and Boarding
  • 3 of 5 stars
    Food and Beverage
    2.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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427 Reviews from our TripAdvisor Community

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427 reviews from our community

Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Athens, Greece
Level Contributor
13 reviews
1 helpful vote
4 of 5 stars Reviewed 1 week ago

First time flying airberlin and it was actually nicer than I thought it would be. On a 3 , hour flight from Berlin to Rhodes in economy, you get a complimentary snack and drink, and decent leg room. I like that you could pre-select your seat for free when you check in and that they have a mobile check in...

Europe Economy Berlin - Rhodes

Thank nbarnets
Namur, Belgium
Level Contributor
307 reviews
176 helpful votes
3 of 5 stars Reviewed 1 week ago

This airline provides many connections useful for the tourists from Germany and around. Flew the leg Dusseldorf to Rhodos in coach. The employee at check-in did not put our family of three side by side however in the single aisle aircraft, not so nice.

Europe Economy Dusseldorf - Rhodes
Thank raobert
Santa Rosa, California
Level Contributor
228 reviews
49 helpful votes
4 of 5 stars Reviewed 1 week ago

The service was great, the food was very good, and there was excellent entertainment -- a wide selection of movies. Seating was comfortable, but that's because I paid for the extra leg room in coach. Only downsides were a delay caused by a mechanical issue and a very crowded departure lounge -- there was no place to sit despite the...

International Economy Berlin - New York City

Thank Scott95401
Kleve, Germany
1 of 5 stars Reviewed 1 week ago

Waiting to board the 8.30 flight from Düsseldorf to Milan on July 9th. While having a nap, I get woken by airport staff working on behalf of Airberlin and get asked to check my baggage weight and measures. Verdict: baggage too big (supposedly due to 1 cm front bag) and 60 EURO to be paid on the spot. My responsibility,...

Europe Economy Dusseldorf - Milan

Thank chipiove
Level Contributor
3 reviews
1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I can highly recommend to fly with Airberlin. We hadn't previous experiences but everything went smoothly and the service was excellent! The really do pay attention to the customers and you are warmly welcomed :-)

Europe Economy Stockholm County - Dusseldorf
Thank Pirjo L
Islip, New York
Level Contributor
20 reviews
9 helpful votes
4 of 5 stars Reviewed 1 week ago

Airberlin is Lufthansa's discount airline so don't expect Lufthansa but Airberlin's cabin staff is very professional. The service was good, they came through the cabin offering water during our 8 hour flight. They are very organized and efficient. They served both dinner and breakfast. The entertainment was very good. They have a good selection of current and older movies to...

International Economy New York City - Krakow

Thank Claudia P
Toftlund, Denmark
Level Contributor
110 reviews
63 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Took the flight back and forth from Billund (Denmark) to Tegel Airport (Berlin) on the De Havilland-Bombardier Dash-8, propeller plane. The flights were short. 1h 05m. They have no Wi-Fi and no in-seat power. Within that short flying time, we were served refreshments. Coffee/tea, cold drinks, juices and salt or sweet crackers/waffers. The cabin noise was hard not to miss....

Europe Economy Billund - Berlin

Thank Soomi
Mijas, Spain
Level Contributor
245 reviews
43 helpful votes
1 of 5 stars Reviewed 2 weeks ago

flight from Malaga to munich was late by 45 minutes and after we finally boarded they made us wait on the plane at the gate for another 40 minutes. On the way back to Malaga again the flight was late by 35 minutes. Paid an extra Euro 40 each way for a seat in the front row. Only to find...

Europe Economy Malaga - Munich

Thank heinzalbert
Frankfurt, Germany
Level Contributor
386 reviews
255 helpful votes
3 of 5 stars Reviewed 2 weeks ago

this year we went to sardegna with air berlin and we left stuttgart 45 minutes later as the aircraft shoult leave. the aircraft...a boing 737...was comfortable, there was enough space for the legs and the service was well trained and friendly...one drink was free and there was the choice between "sweet" and "sour". the one a half hours one way...

Europe Economy Stuttgart - Olbia

Thank chocdikrab
Level Contributor
53 reviews
30 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My experience on AirBerlin. Comfortable and whilst slightly delayed we were kept informed at all times. Cabin crew were very attentive even though it was a Niki low cost flight. Fresh sandwiches and muffins served. Was a comfortable flight and clean cabin. Will definitely be using them again in Europe.

Europe Economy Vienna - Mykonos
Thank Martin L
See travel tips for airlines
“There is no need to get to the airport in Europe more than 2 hours before the flight, that's when check in starts.”
 of 5 stars claudiap939, 1 week ago | Read review
“airberlin app comes in handy!”
 of 5 stars Soomi, 2 weeks ago | Read review
“Make sure you have time to get your luggage delivered two or three days after you arrive”
 of 5 stars michaelj109, 3 weeks ago | Read review
“Relax and enjoy the excellent customer service.”
 of 5 stars drmaris, 4 weeks ago | Read review
“business class if you can afford it.”
 of 5 stars CherylW927, 5 weeks ago | Read review
Show next 5 travel tips 5 of 10
About airberlin
Germany's second-largest airline, airberlin (AB) flies non-stop to more than 170 destinations, including 17 domestic destinations. Its international destinations include more than 40 countries in Europe, Africa, Asia and North America. The airline, which is part of the oneworld alliance, has hubs at Berlin Tegel Airport (TXL) and Düsseldorf Airport (DUS). Focus cities include Hamburg Airport (HAM), Munich Airport (MUC), Palma de Mallorca Airport (PMI) and Stuttgart Airport (STR). Most of its aircraft only have Economy Class seating, though some aircraft used for long-haul flights feature both Business Class and Economy Class cabins.
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Seat (2)
Cabin (7)
Food and Drink (6)
Airport (17)
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