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Air New Zealand

11,080 reviews
Headquarters: 185 Fanshawe Street, Auckland Central, Auckland New Zealand 01010
Thu, 5/9
Thu, 5/16
4.511,080 reviews
Travelers' Choice 2019 Winner
Travelers' Choice 2018 Winner
Travelers' Choice 2017 Winner
Seat comfort
In-flight entertainment (WiFi, TV, movies)
Onboard Experience
Customer service
Value for money
Check-in and boarding
Food and beverage
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About Air New Zealand

Airline Alliance

Star Alliance
Headquarters: 185 Fanshawe Street, Auckland Central, Auckland New Zealand 01010

Airline Summary

As the national airline of New Zealand, Air New Zealand operates non-stop services to more than 20 domestic destinations as well as to international ports in Australia, the Pacific Islands, Asia, North America, South America and the United Kingdom. As a member of the Star Alliance network, Air New Zealand is able to provide access to almost any destination in the world.
Airline Deals
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Popular mentions
Wellington - Melbourne
This was probably the worst experience that I have had with our national Airline and I am ashamed to say I doubt I will use AirNZ again, we paid some $900 for our fare and did not even get a meal, nor offered anything but a plastic cup of water, not even an option of purchasing
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Auckland - Perth
We chose the seat and bag option without food as the food option was $40 extra and this was not value for money for a two selection meal valued $10-15 meal and drink Our direct flight only included tea and coffee and this was only served with the meal. We requested extra coffee
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Auckland - Rarotonga
South Pacific
Premium Economy
Whilst flight and staff were excellent, was very disappointed that when you order the “works” with air New Zealand you don’t actually get it. We were in the front half of the plane expecting a nice warm breakfast and they ran out several rows in front of us. Was very
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Adelaide - Auckland
Probably the best economy class i have flown. The aircraft was clean, staff excellent and the leg room was adequate. Definitely the best food i have enjoyed on any economy class flight that i have taken. Highly recommended.
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Auckland - Sydney
Actual flight was normal however we arrived early and sat on the tarmac for over 1/2 an hour due to no gates being available for disembarking
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View of Cabin from seat 55J
Waiting to board at LAX Boeing 777
"ON the return journey i bid a small amount for an upgrade. I was lucky enough to be upgraded to premium economy. Its worth a try!"
"Choose aisle seat as window seat was cramped"
"Check prices for premium economy or bid for a sky couch"
"Choose another airline"
"book seat before you fly if posssible."
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