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Air Mauritius


886 Reviews
Headquarters: Air Mauritius Centre President John Kennedy Street, Port Louis, Mauritius +230-207-7575 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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886 Reviews from our TripAdvisor Community

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886 reviews from our community

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Showing 513: English reviews
Level 4 Contributor
36 reviews
5 helpful votes
Reviewed today
NEW
via mobile

We were lucky enough to be treated to the new Airbus experience on our trip! The amazing and incredible comfort of the economy class especially traveling with a toddler was very welcomed! It was a pleasure to fly with amazing entertainment and great service at our fingertips! Our flight left before scheduled and everything ran very smoothly!

Africa Economy Johannesburg - Mahebourg
Helpful?
Thank Hayley P
Quatre Bornes
Level 5 Contributor
52 reviews
3 helpful votes
Reviewed today
NEW

Nothing to say about the legroom as I am fairly petite. The comfort was average. I regret that they did not distribute headphones so we were reduced to watching the screen without sound for more than four hours. Also, we had to wait a long time at the gate for check-in and go through a long smelly corridor before reaching...

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Africa Economy Mahebourg - Nairobi

Helpful?
Thank ClareRaz
London
Level 2 Contributor
6 reviews
7 helpful votes
Reviewed 2 days ago
NEW

Be warned that the last scheduled flight of the day in the off season, often departing at 17:25 , can be cancelled. There is no way to fly to Rodrigues until the next day, assuming there are spare seats. This impromptu cancellation by air Mauritius has happened to me twice leaving me having to find overnight accomodation each time. When...

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Domestic Economy Mahebourg - Rodrigues Island

Helpful?
Thank VikingLondon
Johannesburg, South Africa
1 review
Reviewed 3 days ago
NEW

The seats in Economy class are the smallest I have ever encountered in any airline. Yes it is only a 4 hour flight but it was extremely uncomfortable. I am tall so I tried to get some relief by sitting in the hostess's "jump seat" for 10 minutes 2 hours into the flight, after I saw that another man (obviously...

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Africa Economy Mahebourg - Johannesburg

Helpful?
Thank jamesldrew001
Sydney, Australia
Level 5 Contributor
51 reviews
39 helpful votes
Reviewed 3 days ago
NEW
via mobile

Aging aircraft with in flight entertainment system that goes haywire completely randomly. Screens go black or different movies altogether start playing over the ones you are watching. The crew were nice and food was alright but the legroom and seating was uncomfortable to say the least. SSR airport at Mauritius, although New is poorly designed and lines at immigration and...

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International Economy Perth - Mahebourg

Helpful?
Thank 007forest
Llangollen, United Kingdom
Level 6 Contributor
191 reviews
188 helpful votes
Reviewed 3 days ago
NEW

We had been told how poor Air Mauritius was. However, we had a brand new Airbus A350, plenty of leg room, a wide seat and plenty of legroom. The staff were courteous and friendly. They were very proud of their new aeroplane and it came across to us all. The food was ok and the entertainment system was adequate. Would...

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International Economy Paris - Mahebourg

Helpful?
Thank Edgewood48
Muscat, Oman
Level 4 Contributor
26 reviews
7 helpful votes
Reviewed 4 days ago
NEW

Flight and service on the aircraft was fine, however it was absolute chaos at Mauritius airport. Very long queues at check in, if we had not been business class it would have taken forever to check in.

International Business Class Mahebourg - Perth
Helpful?
Thank Clive Ian Keeve... F
Level 2 Contributor
7 reviews
10 helpful votes
Reviewed 5 days ago
NEW
via mobile

We are on holiday at the moment and having read some of the reviews I was quite worried about such a long flight. We had a night flight to Mauritius and I have to say it was a very pleasant and easy flight. Yes the plane is a bit dated and the entertainment system dated compared to other companies we...

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International Business Class London - Mahebourg

Helpful?
Thank Claire S
Singapore, Singapore
Level 6 Contributor
147 reviews
88 helpful votes
Reviewed 6 days ago
NEW

The service was average and check in was smooth, probably because I checked in from Changi Airport. The seat was okay and the channels on the television provided had a decent range of channels to choose from. Food served on board was average and normal plane food as well. The plane is a little old but other than that, everything...

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International Economy Singapore - Mahebourg

Helpful?
Thank ongtingyong
Beijing
Level 6 Contributor
105 reviews
17 helpful votes
Reviewed 1 week ago

Although the A330-200 seemed a little tired, it was spotlessly clean. The onboard service is above board. The food and beverage service is very good for economy class. We paid for lounge service and were very glad we did. The lounge at SSR International is outstanding.

International Economy Mahebourg - Hong Kong
Helpful?
Thank babalubj
See travel tips for airlines
“Bring your own headphones”
ClareRaz, today | Read review
“Check your flight options before finalising your booking.”
VikingLondon, 2 days ago | Read review
“Get there early, very early!”
cliveiankeevesf, 4 days ago | Read review
“Ask for a window seat.”
ongtingyong, 6 days ago | Read review
“Book lounge access at SSR Int'l. Its well worth it.”
babalubj, 1 week ago | Read review
Show next 5 travel tips 5 of 10
About Air Mauritius
Air Mauritius (MK) is the flag carrier of the country of Mauritius and the fourth-largest airline in sub-Saharan Africa. Its primary hub is located at Sir Seewoosagur Ramgoolam International Airport (MRU), just outside the capital city of Port Louis. The airline offers non-stop flights to Australia, China, France, Hong Kong, India, Kenya, Madagascar, Malaysia, Réunion, Singapore, South Africa and the United Kingdom. The airline also has codeshare agreements with Air France, Emirates, Malaysia Airlines, South African Airways and Virgin Australia Airlines. Its fleet includes aircraft with a variety of one-cabin (Economy Class) and two-cabin (Business Class and Economy Class) configurations.
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