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Air France

3.5 of 5 bubbles
6,312 Reviews
Headquarters: 45 rue de Paris, 95 747 Roissy-en-France France +33-36-54 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 1705
  • 2392
    Very good
  • 1213
  • 550
  • 452
up to its standards

up to its standards as a national carrier... good modern aircrafts , service is ok , cabin... read more

4 of 5 bubblesReviewed today
Rating summary
  • 3.5 of 5 bubbles
    3.5 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    3.5 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    4 of 5 bubbles
    Check-in and Boarding
  • 3.5 of 5 bubbles
    Food and Beverage
    3.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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6,312 Reviews from our TripAdvisor Community

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6,312 reviews from our community

Date | Rating
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English first
Level Contributor
105 reviews
47 helpful votes
4 of 5 bubbles Reviewed today NEW

up to its standards as a national carrier... good modern aircrafts , service is ok , cabin interior is ok..... overall a good experience

International Economy Beirut - Paris
Thank Beirut73
Essen, Germany
Level Contributor
10 reviews
4 of 5 bubbles Reviewed yesterday NEW

We flew to Tokyo via Paris CDG. The flights were good, although there were delays. The food was mostly pretty good, the wine and cheese were great, but we expected the bread to be better for a French airline. The staff were all super and the seats had more knee room than some other companies. I'd remember to take some...

International Economy London - Tokyo

Thank gutenappetito
Jeddah, Saudi Arabia
Level Contributor
5 reviews
5 of 5 bubbles Reviewed yesterday NEW

One the great airlines very nice service and pleased with the flight would recommend to everyone it's really classy and comfortable in everyway

Europe Premium Economy London - Paris
Thank Emlaak
San Francisco, California
Level Contributor
11 reviews
8 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

This airline is just classy, from the safety video, to the personnel, to the movie selection. Mostly, just want to give a nod to the new business class seating on their 777. It's the best pod I've flown in, angled for privacy, spacious, sensible compartments , comfortable bed. I flew to Paris from SF in the old configuration (food was...

International Business Class Paris - San Francisco

Thank Travel-Guy-415
Boston, Massachusetts
1 review
5 of 5 bubbles Reviewed 2 days ago NEW

Flew to Paris in June in economy class for vacation with my parents. Had to transport an electrical mobility scooter through flight. The security was tight but the staff were courteous and professional the whole time. Really pleased with the service.

International Economy Boston - Paris
Thank snowmanma2000
Sarre-Union, France
Level Contributor
50 reviews
9 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

This flight is on an A380 and as usual AF has the business class on the upper deck. The flight was pleasant, and the on board team were attentive as usual. No delays and arrival at SFO was on schedule.

International Business Class Paris - San Francisco
Thank Peter W
Nairobi, Kenya
Level Contributor
29 reviews
10 helpful votes
2 of 5 bubbles Reviewed 2 days ago NEW

I have flown with Air France three times in the last six months from JFK to Paris connecting to Nairobi and all three times my baggage has been missing for two or more days. I fly every six weeks to Nairobi via KLM and NEVER have my bags been delayed or missing. Sadly I have given up on Air France....

International Economy New York City - Nairobi

Thank Robyn G
Hong Kong, China
Level Contributor
5,034 reviews
10,859 helpful votes
3 of 5 bubbles Reviewed 3 days ago NEW

I recently flew to Amsterdam by way of Paris (CDG) with Air France as a co-shared flight with KLM. The flight was a rather standard affair, nothing bad nothing great. Reservation was made on the KLM website. Check-in at HKG airport was seamless, flight departed on time and was generally uneventful. On board staff were friendly, legroom and chair space...

International Economy Hong Kong - Amsterdam

Thank BradJill
2 reviews
3 of 5 bubbles Reviewed 3 days ago NEW via mobile

We traveled with a 3 year old and when priority boarding with kids were called, we went ahead, the crew checking the boarding pass was extremely rude and almost giving us orders on how to put passport and boarding pass together. Oh, the tone on her voice, I still can hear it. Oh btw the checking was a disaster too....

International Economy Toronto - Paris

Thank Bloomfield80
Calgary, Canada
Level Contributor
20 reviews
10 helpful votes
2 of 5 bubbles Reviewed 3 days ago NEW

It was our first trip to Paris for a connection to Amsterdam, given the fact that we have flown to different international destinations with similar flying times we were expecting a lot more. The seating space in economy was very limited, the food was terrible and there were no comfort items provided. Overall, we were very disapointed, would consider other...

International Economy St. Kitts - Paris

Thank kathacruz
See travel tips for airlines
“Top Notch Travel”
 of 5 bubbles Travel-Guy-415, 2 days ago | Read review
“For long flights, ask for safety exit seats or go for premium economy.”
 of 5 bubbles thomashI5168TF, 4 days ago | Read review
“find another airline.”
 of 5 bubbles JanetS854, 5 days ago | Read review
“Enjoy the meal and drinks watching good movies along the flight”
 of 5 bubbles cbarcha, 6 days ago | Read review
“If going in business or first make sure it is the new configuration as some planes are still being upgraded.”
 of 5 bubbles scalba, 1 week ago | Read review
Show next 5 travel tips 5 of 10
About Air France
Air France (AF) is the French flag carrier and the country's largest airline. A founding member of the SkyTeam alliance, Air France flies to about 35 destinations within France and about 170 destinations in 93 other countries. Non-stop flights are available to points across Europe, Asia, Africa, North America and South America. International long-haul flights typically feature three or four classes of service. For short- and medium-haul flights within Europe, the airline uses a three-cabin configuration. AF has hubs at Paris's Charles de Gaulle Airport (CDG) and Orly Airport (ORY).

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