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Air France


21,537 reviews
Headquarters: 45 rue de Paris, 95 747 Roissy-en-France France +33-36-54 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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21,537 Reviews from our TripAdvisor Community

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21,537 reviews from our community

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Showing 7,089: English reviews
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW
via mobile

Just beware. We paid for pre booked seats on ASL France FPO7721. However the plane row numbers, for whatever reason, were not aligned., so row 22 on the right aisle was actually one row back from seat numbers 22 on the left. Therefore splitting our party. Complained to Air France requesting a refund but no response.

Europe Economy Manchester - Cephalonia
Helpful?
Thank Mark C
Decatur, Georgia
Level 2 Contributor
5 reviews
Reviewed yesterday
NEW

Excellent service and great flight.Enjoyed the welcome smile of attendants and the time was perfect. I would love to get the opportunity to see them again!

Europe Premium Economy Paris - Naples
Helpful?
Thank miguelapuebla
Level 2 Contributor
5 reviews
Reviewed yesterday
NEW

A first time flight with more than 9 hours of flight. Inter seat distance in economy was a bit cramped compared to my flights on other airlines. But food and drinks choices were better.

International Economy Barcelona - Bengaluru
Helpful?
Thank Prasad K
Baja California
Level 5 Contributor
49 reviews
14 helpful votes
Reviewed yesterday
NEW
via mobile

I have flown Air France 3 times and have always been happy with the service and the food they provide. The leg space on these planes is good compared to other planes I have flown on and I would recommend it for flights to Europe anytime. The stewards and stewardesses are very friendly and helpful. The food is better then...

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Domestic Economy Toulouse - Paris

Helpful?
Thank macho1
Level 3 Contributor
16 reviews
5 helpful votes
Reviewed yesterday
NEW

Air France Premium Economy was very nice. The food quality is better than other airline. And they provide wide range of sections for music and videos. And evian bottles are for every one. Provide French newspapers for readers. Dont have news paper for other languages.

International Premium Economy Singapore - Paris
Helpful?
Thank Michelle W
Sao Paulo, SP
Level 6 Contributor
83 reviews
35 helpful votes
Reviewed yesterday
NEW
via mobile

My first time flying with Air France was a very good experience. I liked the staff who were very helpful and looked happy to be there, they always smiled and it seemed they really cared if everything was all right. The food was good, the onboard entertainment was nice and the touch screens worked well. I just didn’t like the...

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International Economy Sao Paulo - Zurich

Helpful?
Thank Ana Paula Z
Downers Grove, Illinois
Level 2 Contributor
8 reviews
6 helpful votes
Reviewed yesterday
NEW

Air France Premium Economy was very nice. If you can’t fly business class, this is certainly your best option. The food was tasty. You were given a menu from which to choose one of two entree items. The seats were not all that comfortable — then again what airline seats are — but at least they are more generous than...

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International Premium Economy Chicago - Amsterdam

Helpful?
Thank mgogola
Level 3 Contributor
6 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

The flight itself nas nothing to report about. Bit it got delayed more than 3 hours and some people from the staff were not polite or really knew and understood what was going on.

International Economy Paris - Rio de Janeiro
Helpful?
Thank Luis D
Perth, Australia
2 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

Air France delivered the worst flight experience I've had. Our departure from Heathrow was delayed by weather, but no ground staff were available to get any information from. At Paris CDG we missed our connecting flight because instead of meeting on diembarkation and helping us through to our plane, we were directed to a queue. We reached the front of...

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International Economy Perth - Paris

Helpful?
Thank tarzibumbles
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed yesterday
NEW

No sooner had the wheels lifted -- champagne was served. Delicious dinner and two bottles of wine!Charming and helpful flight attendants:)

International Economy Paris - Atlanta
Helpful?
Thank Rosa G
See travel tips for airlines
“Avoid CDG airport if you are transiting through Paris.”
846charlesj, yesterday | Read review
“Pay for an upgrade, pray for good health.”
M4718SSsusanc, yesterday | Read review
“If on business class, avoid row “f” ( seat configuration is 2-3-2). You really want to avoid that central seat.”
EduardoT752, yesterday | Read review
“We called to arrange seating. Agent was very helpful. Connecting fligh to Barcelona t on JOON airline was a good bargain. Book early.”
ssfromss, yesterday | Read review
“Our friend flew 1st Class and we were more comfortable than they were.”
kellymmetzler, yesterday | Read review
Show next 5 travel tips 5 of 10
About Air France
Air France (AF) is the French flag carrier and the country's largest airline. A founding member of the SkyTeam alliance, Air France flies to about 35 destinations within France and about 170 destinations in 93 other countries. Non-stop flights are available to points across Europe, Asia, Africa, North America and South America. International long-haul flights typically feature three or four classes of service. For short- and medium-haul flights within Europe, the airline uses a three-cabin configuration. AF has hubs at Paris's Charles de Gaulle Airport (CDG) and Orly Airport (ORY).

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