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Air Europa


2,874 Reviews
Headquarters: Centro Empresarial Globalia Pol. Industrial Son Noguera Llucmajor; Majorca, 07620 Palma de Mallorca, Majorca Spain +34-911-401-501 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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2,874 Reviews from our TripAdvisor Community

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2,874 reviews from our community

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Showing 425: English reviews
Atlanta, Georgia
Level 4 Contributor
25 reviews
3 helpful votes
Reviewed yesterday
NEW

Planes were great. Everything else was terrible. Flight attendants de seemed robotic, and not very willing to serve. Would not even asked me if I wanted water after they served it to my wife. Dinners are extremely small portions, and not very good. Movies were not free, and you had to rent an Ipad in order to watch.

International Economy San Juan - Madrid
Helpful?
Thank HaroldIvan
Berkeley, California
Level 3 Contributor
15 reviews
6 helpful votes
Reviewed yesterday
NEW
via mobile

I bought my ticket but was not given the opportunity to check in my bag. As a result this greedy and terrible airline charges me 60 Euro at the gate which even the gentleman working there tells me is an obscene amount to have to pay. I'd never recommend using this airline if at all possible.

Domestic Economy Valencia - Palma de Mallorca
Helpful?
Thank jason_novotny
Brighton, United Kingdom
Level 5 Contributor
52 reviews
13 helpful votes
Reviewed 2 days ago
NEW

Really good low cost airline. Cost includes luggage so no hidden charges. Quick check in, polite staff, clean and comfortable plane.

Domestic Economy Barcelona - Palma de Mallorca
Helpful?
Thank Harry C
London, United Kingdom
Level 6 Contributor
450 reviews
236 helpful votes
Reviewed 1 week ago
NEW

I recently had return flights to Madrid on Air Europa. The planes were fairly new and the service was okay, but there seemed to be a lack of concern over a late departure from Gatwick, with very slow boarding, and no explanation or apology. In summary, I would say that it is better that Easyjet but not as good as...

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Europe Economy London - Madrid

Helpful?
Thank Paul G
Washington DC, District of Columbia
Level 1 Contributor
4 reviews
14 helpful votes
Reviewed 1 week ago

After booking a last-minute round trip from JFK to Amsterdam (via Madrid) on Air Europa, I came on here and saw some of the negative (and, frankly, melodramatic) reviews, and got on the plane in New York with some trepidation as to what I'd find. I was pleasantly surprised to enjoy a perfectly fine round-trip on Air Europa, which included...

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International Economy New York City - Amsterdam

Helpful?
Thank rocketj11
Corrales, New Mexico
Level 3 Contributor
13 reviews
3 helpful votes
Reviewed 1 week ago

I am surprised to read all the bad reviews here! My partner and I had a good flight with excellent flight attendants. Based on our experience, Air Europa is a good operation. Reasonable fares, good food served during the flights, and complimentary beverages. All staff were prompt, professional and pleasant.

International Economy New York City - Barcelona
Helpful?
Thank wolfmenz
Perth Amboy, New Jersey
Level 4 Contributor
25 reviews
8 helpful votes
Reviewed 1 week ago

Barcelona-Madrid was uneventful did not get service at all,but it is a 50 minute flight. Madrid- JFK was pity-full after running thru airport and getting to gate while it was boarding,once seated ask for water,was told "we cannot do it" water arrived 2 hrs later with the meal,this"meal" which I wouldn't feed my dog consisted of spaghetti mixed with peas,carrots,green...

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International Economy Barcelona - New York City

Helpful?
Thank mario522
Glasgow, United Kingdom
Level 3 Contributor
12 reviews
4 helpful votes
Reviewed 1 week ago

The check in experience both ways was poor. Over 50 minutes of queueing at Newcastle airport despite arriving 2 1/2'hours early. Only two desks open and after about fifteen minutes a thrid desk was opened for the people who were just joining the back of the queue!! As a result we were about tenth last to be checked in and...

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Europe Economy Newcastle upon Tyne - Palma de Mallorca

Helpful?
Thank elizabeth m
Antwerp, Belgium
Level 2 Contributor
3 reviews
Reviewed 2 weeks ago

Smooth check-in at the airport. Friendly and helpful crew during the flight, even when some passengers made some remarks the crew stayed calm and professional.

Europe Economy Brussels - Madrid
Helpful?
Thank jorisleyssens
Manchester, United Kingdom
1 review
Reviewed 2 weeks ago via mobile

This airline is an absolute joke! Anyone thinking of booking with Air Europa - just don't bother. Me and my partner were supposed to by flying from Tenerife to Ibiza (with 1 stop at Madrid) the connection and time we had was 1 hour in Madrid. First of all, the first flight got cancelled at Tenerife North and they had...

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Domestic Economy Tenerife - Ibiza

Helpful?
Thank elleferg
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See travel tips for airlines
“Bring you own water and sandwiches,and watch what others get for food”
mario522, 1 week ago | Read review
“Choose another airline to avoid disappointment!”
elizabethmR3680AU, 1 week ago | Read review
“avoid this airline”
El_Fred, 2 weeks ago | Read review
“Always go early to check in!”
Q3294DDwilliamp, 2 weeks ago | Read review
“I do not recommend this company”
Willem59, 3 weeks ago | Read review
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About Air Europa
Headquartered in Mallorca, Air Europa (UX) is Spain's third-largest airline. The carrier flies non-stop to about 45 destinations, including points within Spain as well as international destinations across Europe, Africa, Asia, North America and South America. Its primary hub is Adolfo Suárez Madrid–Barajas Airport (MAD), with Barcelona–El Prat Airport (BCN) and Tenerife South Airport (TFS) serving as focus cities. When it was founded, charter flights and tour services were the bulk of Air Europa's business. In recent years, it has increasingly shifted its focus to scheduled flights.

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