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Pegasus Airlines


3,918 reviews
Headquarters: Aeropark Yenisehir Mah. OsmanlI BulvarI No:11, Istanbul 34912 Turkey 011 90 888 228 1212 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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3,918 Reviews from our TripAdvisor Community

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3,918 reviews from our community

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Showing 1,366: English reviews
2 reviews
Reviewed today
NEW
via mobile

I flew from Barcelona to Dubai through Pegasus. It was very good. Got me there on time. The paid food was good. They gave me wing seats. One issue was being questioned by staff in Turkey for my Spanish residential card eventhough I have and Irish (EU) passport. The guy was very annoying.

Date of travel: January 2019
Europe Economy Istanbul - Barcelona
Helpful?
Thank Eoin B
Sydney, Australia
Level 5 Contributor
63 reviews
16 helpful votes
Reviewed yesterday
NEW

5 hour flight was fine. Very good value for a budget airline. Great price and very easy to book - all done on my mobile phone - Mobile App is good. We booked 5 months in advance and the food we ordered at the time of booking was what we received :-) Seat pitch is fine. Check-in staff were nice,...

Date of travel: December 2018
More 
International Economy Istanbul - Almaty

Helpful?
1 Thank shanegrace
1 review
Reviewed 2 days ago
NEW

AWFUL - Seats are very bad. Service is awful, crew were not friendly. Some seats are not adjustable, AWFUL LANDINGS!

Date of travel: January 2019
Europe Economy London - Istanbul
Helpful?
Thank madz2019
Abu Dhabi, United Arab Emirates
Level 3 Contributor
24 reviews
5 helpful votes
Reviewed 2 days ago
NEW

If you are booking with any budget airline, I assume you know what you are getting into. Like most, Pegasus is no frills, and service is OK. Their fleet is OK. The first leg of my flight was very delayed, causing me to lose my connection in Istanbul to Madrid. In SAW Pegasus staff offered to re-book me that same...

Date of travel: February 2018
More 
International Economy Abu Dhabi - Madrid

Helpful?
Thank Sorayaxmd
Linkoping, Sweden
Level 3 Contributor
12 reviews
2 helpful votes
Reviewed 3 days ago
NEW
via mobile

The tickets are cheaper and the service provided is also average,the problem comes only when you have a transfer through Istanbul. Its the worst and the Pegasus airlines help desk itself denies to help you out with the long never ending security check queue's.If you happen to take a transfer flight at least have +3hrs as the security check can...

Date of travel: January 2019
More 
International Economy Dubai - Stockholm

Helpful?
Thank johnR2715LX
Durban, South Africa
Level 4 Contributor
25 reviews
8 helpful votes
Reviewed 1 week ago

Pegasus airline is a low cost airline that fly all over Turkey from Istanbul Sabiha Gokcen International airport. My flights have been on time with very efficient check in systems, especially online. They have promo flights that are marginally cheaper if you wish to save a few liras. You pay for extra legroom, priority checkin and on board food if...

Date of travel: January 2019
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Domestic Economy Istanbul - Antalya

Helpful?
Thank drbadds
Newcastle upon Tyne, United Kingdom
Level 4 Contributor
30 reviews
10 helpful votes
Reviewed 1 week ago

My flight was at 03.25 & was cancelled due to fog. Thankfully I did not have any luggage to collect from the carousel as a long queue built up at the Pegasus Information Desk. Only one members of staff available for over 100 passengers. It took me an hour to reach the front of the queue where I was told,...

Date of travel: December 2018
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International Economy Erbil - Istanbul

Helpful?
Thank T0mPark1n
Budapest, Hungary
Level 6 Contributor
95 reviews
13 helpful votes
Reviewed 1 week ago

Lot better than wizzair, and it was a nice jounrey, was enouhg leg room, even im tall, the staff was nice, all was good, on time, no delay.

Date of travel: December 2018
Europe Economy Budapest - Istanbul
Helpful?
Thank 25ervinr
Petah Tiqwa, Israel
Level 5 Contributor
69 reviews
10 helpful votes
Reviewed 1 week ago

Well it's not my first time with Pegasus Airlines the airplanes are cheap (as the price more or less) there is a lot of noise inside the plane - Not like others. the staff are nice and speak English. if there is no other flight company at there price. it's ok to travel with them.

Date of travel: December 2018
International Economy Tel Aviv - Madrid
Helpful?
Thank MatanPeleg
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed 1 week ago via mobile

Staff are polite, friendly and exceed expectations which can't be said of fellow travellers who are rude and disrespectful and unwilling/unable/uninterested in looking after their own children.

Date of travel: July 2018
International Economy London - Sharm El Sheikh
Helpful?
Thank Lia L
See travel tips for airlines
“Keep in mind it is a budget airline, not the Concorde and you will be fine :-)”
shanegrace, yesterday | Read review
“Don't fly with PGS if it's going to take more than 1 hour!”
madz2019, 2 days ago | Read review
“Pegasus fly from Sabiha Gokcen Airport which is some distance from Istanbul city on the Asia side. It dose not have a train, tram service.”
drbadds, 1 week ago | Read review
“Avoid taking overnight flights in the winter months due to fog at the airfield causing cancellations”
T0mPark1n, 1 week ago | Read review
“It easy, no big deal,they all speak good English”
25ervinr, 1 week ago | Read review
Show next 5 travel tips 5 of 10
About Pegasus Airlines
Turkish low-cost carrier Pegasus Airlines (PC) is headquartered in Istanbul and operates from hubs at Sabiha Gökçen International Airport (SAW) and Ataturk International Airport (IST). Adana Airport (ADA), Adnan Menderes Airport (ADB), Antalya Airport (AYT) and Esenboğa International Airport (ESB) are focus cities. Pegasus Airlines flies to about 100 destinations, including more than 30 points across Turkey. International destinations include airports in about 40 countries in the Middle East, Europe, Asia and Africa. The airline's fleet of 64 planes consists of Airbus A320-200 and Boeing 737-800 aircraft, with additional orders pending for Airbus A320neo and Airbus A321neo planes.
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