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Pegasus Airlines


3,315 reviews
Headquarters: Aeropark Yenisehir Mah. OsmanlI BulvarI No:11, Istanbul 34912 Turkey 011 90 888 228 1212 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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3,315 Reviews from our TripAdvisor Community

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3,315 reviews from our community

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Showing 1,152: English reviews
Level 4 Contributor
28 reviews
15 helpful votes
Reviewed yesterday
NEW
via mobile

This low cost carrier was the only budget option for Doha to Istanbul, Turkey. If you can look past the almost non-existent customer service, it is worth taking the flight. Do remember that it is a budget airline, so better expect nothing. Some have no problems on their flight but on both of my flights with them, there was something...

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International Economy Doha - Istanbul

Helpful?
Thank pswanderlust
London, United Kingdom
Level 4 Contributor
26 reviews
9 helpful votes
Reviewed 2 days ago
NEW
via mobile

We flew to North Cyprus for 11 nights and had to stop at Istanbul to transfer to another plane before continuing our journey to Ercan airport. The seats are all so close together and my knees were practically touching the back of the seat in front of me ( thank goodness I'm only 5'5"!) There is next to no padding...

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Europe Economy Nicosia - London

Helpful?
Thank Angela S
Jordan
Level 5 Contributor
62 reviews
147 helpful votes
Reviewed 2 days ago
NEW

Good plane , nice crew who is seek to help but !!! We had a delay on both ways from and too amman !!! The captain on the plane apologied but it gave me bad expression although i like those economy airlines Other than saving money , always their crews are much better than famous airlines .

International Economy Amman - Ankara
Helpful?
Thank nadiaJordan
Milton Keynes, United Kingdom
Level 3 Contributor
21 reviews
33 helpful votes
Reviewed 2 days ago
NEW

Uncomfortable seats, expensive drinks ..2 small beers 1 small bottle wine £15.00! Translation from turkish to English not very good.

Europe Economy London - Nicosia
Helpful?
Thank westcountry2010
Eke, Belgium
Level 3 Contributor
24 reviews
6 helpful votes
Reviewed 3 days ago
NEW
via mobile

Great service. My previous flights were not that well to Iran but this time was great. Super kind are Turkish people. Mega friendly and helpful... food service was nice as well It was really goed! We were happy

Europe Economy Brussels - Istanbul
Helpful?
Thank R. W
Fethiye, Turkey
Level 5 Contributor
53 reviews
21 helpful votes
Reviewed 4 days ago
NEW

short 40 minute flight was very comfortable.The staff just had time to get round with coffee but in all very nice flight

Europe Economy Antalya - Nicosia
Helpful?
Thank RichardR6
Istanbul, Turkey
2 reviews
Reviewed 4 days ago
NEW

One hour flight was comfortable, and perfect landing in windy weather. Pegasus airlines do not serve free drinks or meals during the flight.

Domestic Economy Konya - Istanbul
Helpful?
Thank mutluist
Dubai, United Arab Emirates
Level 5 Contributor
30 reviews
3 helpful votes
Reviewed 4 days ago
NEW

Cons: 1. The seat did not have a seat push back button that allows you to incline it a little bit and have a nap. 2. The worst landing I have ever experienced. Was really dangerous. 3. Since they have long flights, they should introduce screens integrated into the seats, but watching is against a fee. 4. You cannot have...

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International Economy Istanbul - Dubai

Helpful?
Thank tfag1972
WESTPORT, United States
Level 3 Contributor
22 reviews
2 helpful votes
Reviewed 4 days ago
NEW

All was well until the flight got in the air. After we were in the air for about 30 minutes several children started to run around and make noise. when they were not running around they were crying heavily and making noise. The service people did not seem to care neither did the parents until I asked one of the...

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Europe Economy Milan - Istanbul

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Thank Fahri K
London, United Kingdom
Level 6 Contributor
122 reviews
66 helpful votes
Reviewed 4 days ago
NEW
via mobile

This was my first time flying with Pegasus the staff were friendly and had no problems only a 20 minuite delay on one flight out of four. It’s a Cheap and basic airline the plane didn’t have much space or electronics but that was to be expected. Okay for short flights.

Europe Economy London - Istanbul
Helpful?
Thank romanylucy3
See travel tips for airlines
“Make sure to leave hours between your flights if you chose peagasus :(”
nadiaJordan, 2 days ago | Read review
“Don't, use another airline”
westcountry2010, 2 days ago | Read review
“Flights on time, food and drink services charge money, good for short flights.”
mutluist, 4 days ago | Read review
“Choose Business Flex tickets for better conditions and hand luggage and equip yourself with your own entertainments.”
tfag1972, 4 days ago | Read review
“Several shuttle services available from Didim/Album direct to the terminal extremely cheaply.”
916simond, 4 days ago | Read review
Show next 5 travel tips 5 of 10
About Pegasus Airlines
Turkish low-cost carrier Pegasus Airlines (PC) is headquartered in Istanbul and operates from hubs at Sabiha Gökçen International Airport (SAW) and Ataturk International Airport (IST). Adana Airport (ADA), Adnan Menderes Airport (ADB), Antalya Airport (AYT) and Esenboğa International Airport (ESB) are focus cities. Pegasus Airlines flies to about 100 destinations, including more than 30 points across Turkey. International destinations include airports in about 40 countries in the Middle East, Europe, Asia and Africa. The airline's fleet of 64 planes consists of Airbus A320-200 and Boeing 737-800 aircraft, with additional orders pending for Airbus A320neo and Airbus A321neo planes.
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